Top 2 Helpdesk coordinator Jobs in Wisconsin

Records and Forms Officer
State of Wisconsin - Military Affairs —Madison, WI
- $36.50 - $39.27 an hour
- Part-time
- Background check
- Mid-level
- Office
- Free parking
- Wellness program
Help Desk Supervisor
University of Wisconsin Stout —Menomonie, WI
- $67,000 a year
- Online Application
- Computer science
- Computer Science
- Mid-level
- Retirement plan
13d

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Records and Forms Officer

State of Wisconsin - Military Affairs -
Madison, WI

Apply Now

Job Details

Part-time
$36.50 - $39.27 an hour

Benefits

Free parking
Wellness program
Paid holidays
Health insurance
Dental insurance
Pension plan
Employee assistance program
Vision insurance
Loan forgiveness
Flexible schedule

Qualifications

Corporate training teaching experience
Training & development

Full Job Description

Introduction

The State of Wisconsin, Department of Military Affairs (DMA) is hiring a Records and Forms Management Specialist- Advanced. This position is headquartered at the Joint Force Headquarters (JFHQ) in Madison.

This position will work part-time/ day-time hours. The exact weekly schedule will be determined with the finalist at the time of job offer.

The DMA provides essential, effective, and responsive military and emergency management capability for the citizens of our state and nation. During emergencies, no single organization can handle the response. The DMA consists of several organizations working together to plan, prepare, coordinate, and respond effectively when our communities and neighbors need us the most.

We offer an opportunity to engage with a team of dedicated professionals, with a truly worthwhile mission.

Our convenient location is near Madison College and adjacent to the Dane County Regional Airport with access to major highways. Our facility includes a fantastic fitness center, indoor pickleball court, and free on-site parking.

The DMA offers flexible schedules and great life/work balance. This position is eligible for limited telework after an initial training period. In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

Substantial leave time including at least 3.5 weeks of vacation to start, 9 paid holidays, and ample accrued sick time that rolls over each year.
Excellent and affordable health, vision, and dental benefits (health plan options start at just $45/month for single plans and $111/month for family plans after two months of employment).
A casual atmosphere and flexible work schedules, depending on the position's requirements.
An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan.
Well Wisconsin Wellness Program: A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall wellbeing.
Working for Wisconsin State Government may make you eligible for the Public Service Loan Forgiveness Program

Position Summary

Under general supervision of the DMA State Legal Counsel, this professional level position functions as the Agency Records & Forms Officer, managing vital agency forms and their related systems for the entire department. It also manages forms applications and databases, automated forms systems and approves electronic and hard copy forms.

The Records & Forms Officer position is responsible for administering the department-wide forms management programs, including providing training, developing policies, procedures, and/or general records schedules, This position provides ongoing forms consultation to all department form coordinators, providing general forms/ user interface management direction to the Forms Developers. The Records & Forms Officer will provide direction to division records coordinators. The Records & Forms Officer may consult as needed with Attorney and Department of Justice on records management topics, including but not limited to privacy law, records retention and disposition. This position is the subject matter expert of the Department of Military Affair's record management program and serve on the state records council.

Salary Information

Starting pay is between $36.50 and $39.27/ hr.

This position will work part-time/ day-time hours. The exact weekly schedule will be determined with the finalist at the time of job offer.

For current permanent state employees, pay will be set in accordance with the State Compensation Plan. This position is included in pay schedule and range 07-03.

To learn more about the complete compensation package, please visit the Total Rewards Calculator.

Job Details

In order to gain access to DMA facilities or air bases, and to determine whether the circumstances of any conviction may be related to the job being filled, DMA will conduct a comprehensive background check.

The Department of Military Affairs does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility Form I-9.

This is a State of Wisconsin Civil Service position. The DMA does not require current or previous military experience.

All new permanent, project, and limited term employees will be required to report to Joint Force Headquarters (JFHQ) in Madison on the Monday of their first week of employment for the New Employee Orientation (NEO) program. Additional information will be sent to the new employees and their supervisors on the Tuesday prior to NEO.

Qualifications

Candidates who meet minimum qualifications will have experience with:

Experience developing forms for an organization, including electronic forms.
Experience in developing and providing training for all levels of an organization.
Intermediate experience skill level of Microsoft Office and/or software experience used to administer records/form management.

Your resume and letter of qualification are very important parts of your application. In these materials, you should clearly describe your education, training, and experience as they relate to the bulleted items listed above.

Your qualifications should be addressed in your resume and expanded upon in your letter of qualifications. These materials are used during our evaluation process to determine your qualifications as they relate to the job.

Here are instructions on developing your resume and letter of qualifications and what should be included in these materials. The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages; the same applies to the letter of qualification.

How To Apply

Apply online!

Click “Apply for Job” to start the application process. If you have not signed into your account, you will need to sign in before applying. If you do not have an account, click “Register Now” to register for an account and apply for the job. Follow the steps outlined in the application process and submit your application.

Helpful Information:

You will be able to save your application as many times as needed and make edits up until the point you submit your application. Please note that once you submit your application, you will not be able to make any updates to the application or any materials submitted.

You will be required to attach your current resume and letter of qualifications in a Word or PDF compatible format.

Please monitor your email for communications related to this position.

Please consider saving a copy of the job announcement for future reference.

For instructions on developing your resume and letter of qualifications and what should be included in these materials, click here. Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process.

Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or reinstatement) should complete the online application process.

Applications must be submitted through Wisc.Jobs. Failure to submit all required materials will result in an incomplete application and ineligibility for this position. Application materials will not be accepted if received in an incompatible format, an email, as a hard copy or a fax.

If viewing through an external site, please click here to apply directly at Wisc.Jobs.

The Department of Military Affairs is an equal opportunity employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities. For complete information on veterans’ hiring programs that may benefit you, please visit the Employment Assistance page on the Wisconsin Department of Veterans Affairs’ website.

Veterans with a 30%-or-greater service-connected disability rating are eligible for consideration for non-competitive appointment to permanent positions in classified civil service under s. 230.275, WI Stats. Please visit the Veterans Employment page for more information about the program and how to apply. Current state employees in permanent positions are not eligible for non-competitive appointment.

For general wisc.jobs user information and technical assistance, please see the wisc.jobs Frequently Asked Questions page. The Wisc.Jobs helpdesk is available Monday-Friday, 7:45am - 4:30pm at 608-267-1012 or [email protected]. Some applicants report better performance when using the Chrome browser.

Questions regarding the application process can be directed to Rebecca Rupnow at [email protected] or 608-242-3150.

Deadline to Apply

The online application process must be completed by 11:59p.m. on Tuesday, July 28. Late applications will not be accepted.

Apply Now

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