Top 7 Hotel operations supervisor Jobs in Wisconsin

Hotel Operations Supervisor
Fairfield Inn & Suites by Marriott Lake Geneva —Lake Geneva, WI
- $21 - $24 an hour
- Full-time
- Background check
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Operations Manager, Hotel Metro
Coury Hospitality —Milwaukee, WI
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
Quick Apply
Operations Manager
Fairfield Inn & Suites —Sheboygan, WI
- $45,000 - $50,000 a year
- Weekends as needed
- Spanish
- Word processing
- Computer literacy
Quick Apply
13d
Hotel Operations Manager
Americinn Green Bay East —Green Bay, WI
- $40,000 - $45,000 a year
- Overnight shift
- Mid-level
- Supervising experience
- Bachelor's degree
- Paid training
- Health insurance
Quick Apply
11d
Restaurant Operations Manager
Potawatomi Casino Hotel —Milwaukee, WI
- Weekends as needed
- 3 years
- Cash register
- Bachelor's degree

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General Manager - Hotel and Property
The Lodge at Mauston —Mauston, WI
Manage front desk operations, including check-ins and check-outs, while addressing guest inquiries and concerns promptly.
$60,000 - $80,000 a year
Quick Apply
11d
Banquets Supervisor
The Edgewater Hotel, Madison —Madison, WI
Ability to communicate effectively with guests, co-workers, and management. The Edgewater offers the highest quality of customer service delivered to our guests…
$24 - $26 an hour
Quick Apply
14d

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Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
As our Hotel Operations Supervisor, you’ll oversee The Bistro, Guest Services, and Housekeeping, driving excellence, safety, and efficiency across the property.
$17 - $19 an hour
Quick Apply
Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
Establish credit control with guests, monitor high balances and cash handling procedures. Utilize findings to put actions in place to eliminate future guest…
From $20 an hour
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22h

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Hotel Operations Supervisor

Fairfield Inn & Suites by Marriott Lake Geneva
Lake Geneva, WI

Quick Apply

Job Details

Full-time
$21 - $24 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount

Qualifications

Hotel cost control
Hotel housekeeping management
Hotel regulations compliance
Resort experience
Phone communication
Night audit
Hotel strategy implementation
Operations coordination
Job-specific skills training (staff training program)
Hotel quality control
Answering guest questions
Revenue management
Hotel quality assurance
Mid-level
Frontline customer support management
Financial performance report preparation
Schedule management
Hotel and accommodations guest check-out
Supervising experience
Financial operations management
Hospitality Management
Food and beverage industry expertise
Property management systems (PMS)
Leading team collaboration initiatives
Managing property management budgets
Managing facilities maintenance teams
Computer skills
Telephone systems
Multi-line phone systems
Hospitality online booking platforms

Full Job Description

Overview

Join our dynamic hospitality team as a Hotel Operations Supervisor, where you'll lead and oversee the daily operations of our hotel to ensure exceptional guest experiences and smooth functioning across all departments. This pivotal role combines leadership, operational expertise, and guest service excellence to drive the success of our property. As a Hotel Operations Supervisor, you will be responsible for managing teams, optimizing revenue, maintaining hotel standards, and ensuring efficient financial and human resource management. Your energetic approach and strong managerial skills will inspire your team and elevate our guests’ stay.

Responsibilities

Oversee daily hotel operations, including front desk, housekeeping, food & beverage, and maintenance departments, ensuring seamless coordination and service delivery.
Supervise and motivate hospitality teams to meet and exceed guest service standards while fostering a positive work environment.
Manage hospitality management systems such as Property Management Systems (PMS) and reservation platforms to ensure accurate bookings, check-ins, and check-outs.
Monitor hotel guest relations by addressing guest inquiries, resolving complaints promptly, and ensuring high levels of customer satisfaction.
Oversee budgeting processes, manage hospitality operations budgets, and analyze financial reports to optimize revenue management strategies.
Implement hotel policies related to human resources, including staffing schedules, training programs, and performance evaluations.
Conduct regular audits of hotel operations including night audits, revenue reports, and compliance with safety standards to maintain operational excellence.
Collaborate with property management systems (PMS), multi-line phone systems, and other technology tools to streamline communication and operational workflows.

Skills

Proven experience supervising hospitality teams in a hotel or resort environment with strong leadership capabilities.
Hands-on experience with property management systems (PMS), hotel management software, and hospitality reservation systems.
Excellent managerial communication skills for team leadership, staff training, and guest interactions.
Strong customer service orientation with a focus on exceeding guest expectations in all interactions.
Demonstrated ability to oversee daily hotel operations while managing budgets and human resources efficiently.
Knowledge of front desk procedures including multi-line phone systems and phone etiquette; experience in night audit processes is a plus.
Hospitality or hotel management certification or relevant industry experience preferred; resort experience is advantageous.

Join us as a Hotel Operations Supervisor where your energy fuels exceptional service delivery! Bring your leadership skills to life by managing vibrant teams in a fast-paced environment dedicated to creating memorable guest experiences every day!

Pay: $21.00 - $24.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hotel operations supervisor jobs in wisconsin

Hotel Operations Supervisor

Operations Manager, Hotel Metro

Operations Manager

Hotel Operations Manager

Restaurant Operations Manager

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