Top 22 Technical support analyst Jobs in Wisconsin

Service Delivery Analyst
Compeer Financial —Prairie du Sac, WI
- $64,300 - $102,200 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Wellness program
- Health savings account
Help Desk/Desktop Support Analyst
Robert Half —Brookfield, WI
- $19.95 - $23.10 an hour
- Contract
- Computer literacy
- Office
- Windows
- Disability insurance
- Dental insurance
Quick Apply
1d
IT Help Desk Analyst 1
Walbec Group —Waukesha, WI
- Full-time
- Windows
- Associate's degree
- Entry level
- Profit sharing
- Paid parental leave
14d
Helpdesk Support Analyst I
CPM, Inc. —Menomonee Falls, WI
- $27.81 - $34.76 an hour
- Hybrid work
- Office
- Criminal background check
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
Quick Apply
7d
IT SYSTEMS SUPPORT ANALYST ASSOC, FCH - IT CLIENT TECHNOLOGIES
Froedtert Health —Milwaukee, WI
- Weekends as needed
- Microsoft Outlook
- Analysis skills
- Driver's License
- Continuing education credits
- Disability insurance
Technology Support Analyst (On-Site)
Foley & Lardner LLP —Milwaukee, WI
- $58,100 - $81,300 a year
- Full-time
- Mid-level
- High school diploma or GED
- Travel
Analyst I, Product Technical Support
FIS Global —Brown Deer, WI
- Full-time
- Computer Science
- Pass drug screening
- Mid-level
2d
Jr. End User Support Analyst
Zoll Medical Corporation —Deerfield, WI
- $25 - $33 an hour
- High school diploma or GED
- Travel
- Conflict management
IBM Sterling File Gateway File Transfer Operations Analyst- REMOTE
BMO Financial Group —Wisconsin
- $63,300 - $117,200 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Fair chance
- Health insurance
- Tuition reimbursement
3d
I.T. Support Analyst
GENERAL BEVERAGE SALES CO —Oshkosh, WI
- Full-time
- Computer science
- Computer Science
- Pass drug screening
- Profit sharing
- Health savings account
Quick Apply
Help Desk Analyst IV
AMSOIL —Superior, WI
- $75,000 - $88,900 a year
- Full-time
- Office
- 8 years
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Application Support Analyst (Oracle Cloud Fusion, ERP, custom .NET, ITSM)
Milwaukee Electric Tool Corporation —Menomonee Falls, WI
- Full-time
- Azure
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Technical Services Analyst
State of Wisconsin - Legislative Tech Srvcs Bureau —Madison, WI
- From $58,000 a year
- Full-time
- Background check
- Computer Science
- Mid-level
Service Desk Analyst I
Crisis Prevention Institute —Milwaukee, WI
- Full-time
- Windows
- Continuous improvement
- Organizational skills
- Health insurance
- 401(k)
Quick Apply
8d
Help Desk Analyst I (Green Bay, WI)
Nsight —Green Bay, WI
- Full-time
- Bachelor of Science
- Mid-level
- Windows
Quick Apply
11d
System Support Analyst
Standard Process Inc —Palmyra, WI
- $450 a month
- Full-time
- Computer science
- Computer Science
- 5 years
- Profit sharing
- Wellness program
Quick Apply
4h

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Help Desk/Desktop Support Analyst
Robert Half —Brookfield, WI
Exposure to tools or applications such as service desk ticketing systems and enterprise software platforms, including environments that may use SolidWorks.
$19.95 - $23.10 an hour
Quick Apply
1d
IT Help Desk Analyst 1
Walbec Group —Waukesha, WI
Responsible incident reporting through telephone calls, chat, email, or in person. This support can be delivered through various methods including telephone,…
14d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Analyst, Associate Technology Support
Victoria's Secret —Reynoldsburg, OH
Partner with other business groups in VS&Co. to resolve multi-layer problems. Level 2 support – defined as: anything needing in person & remote support.
$59,300 - $77,805 a year
9d

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Service Delivery Analyst

Compeer Financial -
Prairie du Sac, WI

Apply Now

Job Details

$64,300 - $102,200 a year

Benefits

Wellness program
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Work from home
Parental leave
Employee assistance program
Vision insurance
401(k) 9% Match
Flexible schedule
Life insurance

Qualifications

Video conferences (communication methods)

Full Job Description

Empowered to live. Inspired to work.
Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.

How we support you:

Hybrid model – up to 50% work from home
Flexible schedules including ample flexibility in the summer months
Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
Learning and development programs
Mentorship programs
Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
Professional membership/certification reimbursement and more!

Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.

To learn more about Compeer Financial visit www.compeer.com/careers.

This position offers a hybrid work option up to 50% remote and is based out of the Prairie du Sac, WI; Prairie du Sac, WI; or Bloomington, IL office location.

The contributions you will make:

This position plays a critical role in creating a quality experience for Compeer Team Members. The incumbent identifies, analyzes and resolves team member inquiries in a fast-paced environment. Focuses on improving the team member technology experience to enhance and/or improve efficiencies by ensuring capability, responsiveness and reliability of systems. Works on various projects and initiatives related to the Endpoint Delivery Model, Virtual Desktop Delivery, Unified Communications, Software Distribution, Image management, Asset and Desktop management, Mobile Devices, Executive Support, Event Support, and Audio-Visual Support for all Compeer Financial offices.

A typical day:

Service Delivery

Delivers on service commitments by keeping the environment up and running and is the escalation point for the delivery of BT
Services for Compeer End Users that work in an office and remote.
Plays a role in transitioning new services into Service Operation, ensuring the Service Desk’s requirements are clearly defined and delivered.
Works on the implementation of preventative maintenance and software installs, updates/patches to client-facing technology platforms in adherence to change management processes.
Works with both in-house, and possible third-party service providers and consultants in order to ensure a positive customer experience and high satisfaction of the BT services delivered.
Executes the Executive Support and Audio-Visual support function to ensure rapid executive issue resolution, event support and seamless hybrid working experience for meetings.

Business Systems and Support

Supports the evaluation, installation, integration, testing and support of approved business software applications, including purchased, internally developed, and vendor developed applications.
Evaluates, installs, configures, tests and addresses complex problems within computer systems, mobile architecture, peripherals, and applications based on business needs.
Maintains, installs and supports approved software and mobile devices.
Assists or may lead in the installation of new and upgraded hardware and software.
Participates in testing, training and writing documentation.

Application and Server Monitoring

Ensures all servers, desktops and network components are operational and functioning within organization service level goals.
Assists with the configuration and tuning of system monitoring tools to provide system visibility.
Responds to system alerts, evaluates severity, and resolves or escalates events, as necessary.
Develops baseline performance reports and system metrics to augment Business Technology service level goals and to provide trending over time.
Administers video conference technologies.

Network/Communications Infrastructure

Assists in the installation, monitoring and maintenance of WAN/LAN hardware and data/voice infrastructure to provide the needed system availability to the organization.
Assists in planning for disaster recovery and redundancy of the local and wide area infrastructure.
Provides written documentation to the team in the areas of problem resolution, software testing and installation support, and other areas in support of accelerating the learning curve of all team members.

Security and Maintenance

Supports security administration and image hardening of the equipment and information on all computer systems within the company. Maintains security and application access, administers secure and compliant environment, and ensures application security and information protection.
Pushes out updates to computers.
Communicates between remote users and internal BT to ensure remote users conform to the company’s most current policies, procedures, and hardware and/or software requirements.
Leverages system monitoring tools to proactively respond to system generated alerts.

Industry Expertise

Remains current on application patches and updates, trends and changes within the information systems industry as it relates to the company’s technology needs.
Performs complex installation, configuration and upgrade tasks that may require research and analysis.
Keeps informed of the most current technologies and may recommend new hardware and software applications to supervisor.
Serves as a resource for, and may provide work direction to, less experienced department team members.

The skills and experience we prefer you have:

Associate’s degree in computer science, business administration, or related field; or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
Minimum of 5 years help desk or other computer experience with personal computers, hardware, software (Microsoft, Cisco, and Citrix) configuration, mobile phones, and video conference equipment & technologies.
Experience with Microsoft System Center or other network/server monitoring tools preferred.
Advanced knowledge of desktop operating systems; remote management, virtualization technologies, data and voice communications; network operating systems and configurations; and server, desktop and laptop hardware and configurations.
Demonstrated client service, interpersonal and skills in communication, both written and verbal at all levels of the organization.
Deep understanding of Compeers technical infrastructure.
Ability to prioritize and act in high-pressure situations.
Ability to navigate swiftly and tactfully through difficult conversations with a positive and resolution focused attitude that advocates the best outcomes possible for our clients.
Knowledge of general business, data processing concepts and the organization’s business needs.
Accuracy and attention to detail.
Effective interpersonal, oral and written communication and client service skills.
Effective one-on-one and group presentation skills.
Effective organizational, time management and planning skills.
Advanced computer skills including MS Office applications (Word, Excel, Outlook, etc.) and help desk tracking software.
Ability to work with a wide variety of internal clients.
Ability to work with minimal supervision.
Ability to translate technical information into non-technical terms.

#IND200

#LI-AJ1

How we will take care of you:

Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.

Base Pay

$64,300 - $102,200 USD

Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.

Click here to view federal employment laws applicable for applicants.

Apply Now

Refine Your Search

technical support analyst jobs in wisconsin

Service Delivery Analyst

Help Desk/Desktop Support Analyst

IT Help Desk Analyst 1

Helpdesk Support Analyst I

IT SYSTEMS SUPPORT ANALYST ASSOC, FCH - IT CLIENT TECHNOLOGIES

Technology Support Analyst (On-Site)

Analyst I, Product Technical Support

Jr. End User Support Analyst

IBM Sterling File Gateway File Transfer Operations Analyst- REMOTE

I.T. Support Analyst

Help Desk Analyst IV

Application Support Analyst (Oracle Cloud Fusion, ERP, custom .NET, ITSM)

Technical Services Analyst

Service Desk Analyst I

Help Desk Analyst I (Green Bay, WI)

System Support Analyst

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