Top 14 Information technology specialist Jobs in Wise, Va

Information Technology Specialist II
Mountain Empire Community College —Wise, VA
- $59,764 - $67,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Life insurance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Norton, VA
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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Bachelor's degree in Information Technology, Information Systems, Computer Science, Business, Engineering, or a related field (or equivalent experience).
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IT Help Desk Support Specialist
Tele-Optics, Inc. —Kingsport, TN
Candidates must have good customer service skills, *technical support skills* and show a history of working independently. Customer Service: 1 year (Preferred).
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Information Technology Specialist II

Mountain Empire Community College -
Wise, VA

Apply Now

Job Details

Full-time
$59,764 - $67,000 a year

Benefits

Life insurance

Qualifications

Desktop computer repair
Endpoint Security
Network troubleshooting
Content creation for technical audiences
IT user and group management
Linux support
Automation
Hardware maintenance
Configuration management
Microsoft Exchange
Application deployment
Windows
Information security compliance
VLAN
Production systems
Patch management
Email configuration (technical support)
Cloud service support
Computer hardware
Desktop (troubleshooting support)
Azure AD
Customer support ticket management
Software documentation
Microsoft Teams
SharePoint
UEM
System deployment
Productivity software
Desktop administration
Technical writing experience within technology

Full Job Description

https://jobs.vccs.edu/postings/99155

Wise, Virginia, United States

INSTR-INFRA TECHX Mountain Empire

Mountain Empire Community College

Title: Information Technology Specialist II

Agency: Mountain Empire Community College

Location: Wise - 195

FLSA: Exempt

Hiring Range: $59,764 - $67,000

Full Time or Part Time: Full Time

Additional Detail

Job Description:

Mountain Empire Community College is a comprehensive two-year college serving residents of Lee, Scott, Wise, and Dickenson counties, and the City of Norton. MECC is one of twenty-three colleges in the Virginia Community College System and operates under policies established by the State Board for Community Colleges and the Local Advisory Board. The College is financed primarily with state funds, supplemented by contributions from the local jurisdictions.

The Information Technology Specialist will coordinate and maintain assigned processing systems and procedures, ensuring that efficiency and user satisfaction are maintained. The IT Specialist will provide direct support to Staff and Students across the MECC campus. Tasks include setting up hardware or software, diagnosing connectivity or data access problems, answering questions about hardware or software, and helping users access shared drives and devices, building and maintaining databases, building and maintaining servers, etc.

This position is designated as a covered employee in a non-restricted position in accordance with Department of Human Resource Management (DHRM) Policy 2.20. A non-restricted position is one that is funded by sources considered continuous or recurring, such as Educational and General Funds.
A covered employee is a salaried employee whose terms and conditions of employment are subject to the Virginia Personnel Act and who is employed in a classified position. In accordance with DHRM policies, covered employees accumulate paid leave, participate in state retirement, life insurance, and related plans, participate in the Virginia Sickness and Disability Program, are eligible to participate in the state health plan and flexible benefits program, and are subject to the provisions of all DHRM policies.

Minimum Qualifications:

KSAs Required:

Active Directory Domain Services: OU design, Group Policy authoring and troubleshooting, delegation, DNS/DHCP
Administration of Microsoft 365 cloud environment - Entra ID, Exchange Online, SharePoint/OneDrive, Teams, Intune, Defender
Server administration: Windows Server and Linux systems
Endpoint management and software deployment (Intune, Configuration Manager, or equivalent)
Understanding of information security practices and applicable compliance requirements
Knowledge of computer repair, troubleshooting, and fundamental networking concepts (TCP/IP, DNS, DHCP, VLANs, firewalls)
Knowledge of scripting and web languages, including PowerShell (required) and one or more of Bash, HTML, CSS, or JavaScript
Excellent verbal and written communication skills.
Extremely proficient in Microsoft Office Suite or related software.
Good organizational skills and attention to detail.
Ability to communicate with end users to understand and troubleshoot problems.
Ability to create and maintain clear technical documentation.
Excellent and constructive interpersonal skills.
Excellent problem-solving and analytical skills.
Excellent collaboration skills.

Minimum Requirements:

A minimum of three years of progressive experience in systems administration, desktop support, or a related IT role.
A bachelor's degree in Computer Science, Information Systems, or a related field may substitute for two years of the required experience.
An equivalent combination of education, training, and experience will be considered.

Experience in the following areas:

Administering Active Directory in a production environment, including user and group management, organizational unit structure, Group Policy, DNS, and DHCP
Building, configuring, patching, and maintaining Windows Server systems, with working familiarity in Linux server administration
Administering Microsoft 365 services in a production environment, including Exchange Online, SharePoint/OneDrive, Teams, and Entra ID
Automating administrative tasks and producing reports using Windows PowerShell
Deploying and managing end-user devices and software through an endpoint management platform such as Microsoft Intune or Microsoft Configuration Manager
Resolving escalated technical issues, communicating effectively with non-technical users, and managing work through an IT service management or ticketing system with accurate documentation and follow-through

Additional Considerations:

Experience working in a higher education environment.
Familiarity with information security practices and compliance frameworks applicable to higher education, including FERPA, NIST (800-53 / Cybersecurity Framework), and CIS
Experience applying security baselines and system hardening standards.
Experience performing and validating backups and restores in an enterprise environment
Working knowledge of enterprise networking (TCP/IP, DNS, DHCP, VLANs, firewalls) sufficient to isolate faults across network, server, and client layers
Experience with virtualization and hypervisor administration
Experience with Apple device management (Apple School Manager, Intune, or Jamf)
Experience writing technical documentation and standard operating procedures
Experience working collaboratively in a small IT team supporting faculty, staff, and students
Relevant certifications such as CompTIA Security+, Network+, Linux+, or Microsoft role-based certifications (AZ-800, MD-102, MS-102, SC-300)

Apply Now

Refine Your Search

information technology specialist jobs in wise, va

Information Technology Specialist II

Seasonal, Operations Technical Specialist (Part Time)

Construction Technical Specialist - Autodesk FORMA ( ACC )

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