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Business Development Officer

Jeanne D Arc Credit Union
Lowell, MA

Quick Apply

Job Details

Full-time
$73,000 - $105,000 a year

Qualifications

Treasury management
Finance advising
Business development management
Competitive pricing
Commercial banking expertise
Partnership strategy
Strategic goal setting
Establishing local partnerships in a community engagement role
Financial services customer support
Customer relationship building
Promoting products
Referral-based lead generation
Commercial loans
Bachelor's degree in finance
Sales referrals
Bachelor's degree in business
Promoting bank products
Performance Reporting
Metrics Reporting
Managing clients in a lending role
3 years
Finance
Driver's License
Bachelor's degree
Managing clients in a finance role
Industry trends
Financial product expertise
Needs-based selling
Sales management systems proficiency
Initial Contact (sales skills)

Full Job Description

Join Our Team and Make an Impact!

At Jeanne D’Arc Credit Union, we don’t just offer jobs—we build careers. With competitive pay, outstanding benefits, a supportive team environment, and endless growth opportunities, you’ll have everything you need to thrive.

We take pride in our team, who go above and beyond to deliver exceptional service and offer smart financial solutions to our members. If you’re looking for a rewarding role where you can make a difference in helping people and giving back to the community, we’d love to have you on board!

Now Hiring: Business Development Officer

The Business Development Officer is responsible for developing, expanding and retaining business banking deposit relationships as well as commercial loans for the Credit Union. This role focuses on identifying, cultivating, and managing relationships with business members and prospects to drive deposit growth and enhance business engagement.

The Advisor serves as a trusted financial partner to local businesses, promoting deposit and cash management products while representing the Credit Union in the community. This position will be highly concentrated on relationship-building, deposit growth, and external business development efforts.

ESSENTIAL FUNCTIONS AND RESPONSIBLITES:

Business Development, Deposit Growth and Commercial Lending

Develop and execute a strategic plan to increase business deposits and service utilization.
Identify, cultivate, and convert new business members through proactive outreach, networking, and community engagement.
Partner with internal teams to cross-sell business deposit products, merchant services, commercial loans and treasury management solutions.
Track and manage a pipeline of prospective business relationships, maintaining regular contact with leads.
Collaborate closely with Retail Banking and other departments throughout the credit union to deliver holistic relationship banking, to ensure that a consultative approach is being taken to meet member’s needs.
Identify and assess Commercial lending needs for new and existing small business members; manage loan submissions through the Small Business Lending Portal to ensure efficient processing and follow-up.

Relationship Management and Retention

Serve as the primary contact for business members, providing personalized financial guidance and proactive service.
Deepen relationships with existing members through regular reviews, product education, and needs-based consultations.
Collaborate with internal departments to ensure a seamless member experience and identify referral opportunities.
Ensure business members receive prompt, expert-level service to strengthen loyalty and satisfaction.

Community Engagement and Market Development

Represent the Credit Union at business associations, chamber events, trade shows, and other community activities.
Build and maintain strong networks with local professionals (e.g., CPAs, attorneys, and real estate agents).
Identify partnership opportunities with community organizations to promote business deposit solutions.

Market and Product Expertise

Maintain comprehensive knowledge of the Credit Union’s business deposit and cash management offerings.
Monitor competitive trends and recommend adjustments to deposit products or pricing to support growth objectives.
Stay informed of emerging technologies, banking tools, and member expectations related to business banking.

Reporting and Performance Management

Track individual production and performance metrics aligned with department goals.
Provide regular feedback and reporting on business development results, deposit growth, and market trends.

Other Duties as Assigned

Participate in cross-departmental initiatives and Credit Union-wide strategic projects as needed.

KNOWLEDGE AND SKILLS

Experience: Three to five years of experience in business banking, commercial deposits, or relationship management required. Proven success in business development and community engagement preferred.

Education: Bachelor’s Degree in Business, Finance or related field required or equivalent experience.

Interpersonal Skills:

Strong communication, presentation, and relationship-building skills.
Demonstrated ability to engage with business professionals, community leaders, and internal stakeholders.
High degree of discretion, diplomacy, and professionalism.

Other Skills:

Proficiency with Microsoft Office Suite and CRM software.
Strong organizational, time management, and problem-solving abilities.
Self-motivated, results-driven, and able to work independently.
Valid driver’s license and reliable transportation for local travel.

Core Competencies

Member Focus: Actively listens to business members and tailors solutions to meet their needs.
Business Acumen: Understands business financial needs and market dynamics influencing deposit growth.
Accountability: Takes ownership of goals, results, and follow-through.
Collaboration: Works effectively across departments to deliver integrated business solutions.
Community Engagement: Represents the Credit Union with professionalism and purpose in the local market.

Quick Apply

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