Top 246 Customer relations representative Jobs in Woburn, Ma

General Manager
Confidential —Littleton, MA
- $175,000 - $200,000 a year
- Full-time
- Management
- Bachelor's degree
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Creative Lead Carpenter for Residential Design Build Company
Wendel Klein Builders —Cambridge, MA
- $30 - $50 an hour
- Full-time
- Clean driving record
- 7 years
- Schematics
- Mileage reimbursement
- Paid holidays
Quick Apply
Human Resource Manager
Orion Castings —N Billerica, MA
- $130,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Dental insurance
- Paid time off
9d
Operations Supervisor
CHEP —Wilmington, MA
- $62,000 - $90,000 a year
- Full-time
- Hybrid work
- Spanish
- Computer literacy
- English
- Profit sharing
- Disability insurance
Quick Apply
2d
Diesel Mechanic
Old Dominion Freight Line —Dracut, MA
- $34.85 - $38.80 an hour
- Full-time
- OSHA
- Customer service
- Ability to walk for extended periods
- Wellness program
- Disability insurance
Quick Apply
6d
Patient Service Representative
Children's Health Care —Rowley, MA
- $18 - $22 an hour
- Weekends as needed
- Experience working with children
- Pediatrics
- Pre-employment physical examination
- Health insurance
- Dental insurance
Quick Apply
Showroom Sales Representative
Yale Appliance —Dorchester, MA
- $85,000 - $100,000 a year
- Online Application
- Sales
- Customer service
- Criminal background check
- Profit sharing
- Health savings account
Quick Apply
Sales Account Manager
Wittenbach Business Systems LLC —Boston, MA
- Full-time
- Clean driving record
- Marketing
- Mid-level
- Paid training
- Health savings account
Quick Apply
12d
Service Technician
The ICEE Company —Boston, MA
- From $24 an hour
- Full-time
- Customer service
- Mid-level
- Driver's License
- Fuel card
- Employee stock purchase plan
Quick Apply
4d
Principal Software Engineer
Raytheon —Tewksbury, MA
- $107,500 - $204,500 a year
- Full-time
- System design
- Java
- 8 years
- Paid holidays
- Disability insurance
Customer Service Representative
Window World of Boston —Burlington, MA
- $22 - $23 an hour
- Full-time
- Office
- Residential
- Entry level
Quick Apply
Social Media Marketing Manager
HouseWorks Home Care —Woburn, MA
- $85,000 - $110,000 a year
- Full-time
- Remote
- Marketing
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Administrative Assistant - School Year (0.8 FTE)
Andover Public Schools —Andover, MA
- $30.17 an hour
- Part-time
- High school
- Word processing
- Office
Admissions Representative, Office of Admissions
Boston University —Boston, MA
- Mid-level
- Office
- 3 years
10d
Patient Access Representative 40 Hrs, Scheduling; varying shifts between 7am – 5:30pm
Beth Israel Lahey Health —Burlington, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Patient Access Representative, Per Diem, Scheduling; Weekdays varying shifts from 7:30a-5p
Beth Israel Lahey Health —Burlington, MA
- $20.50 - $27.59 an hour
- Call employer
- Bilingual
- Microsoft Excel
- Microsoft Outlook
6d
Customer Relations Specialist
U.S. Environmental Rental —Waltham, MA
- $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Dental insurance
- 401(k)
Quick Apply
Assembler
Werfen —Bedford, MA
- $20 - $24 an hour
- Online Application
- Ability to walk for extended periods
- English
- Ability to climb stairs
- Health insurance
- Dental insurance
Guest Relations Representative
Lazy River Products —Tewksbury, MA
- $18 an hour
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Windows
Sr Prior Authorization Specialist – Winchester Hospital
Beth Israel Lahey Health —Winchester, MA
- $21.53 - $28.98 an hour
- Full-time
- Hybrid work
- Hospital
- English
- Research

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General Manager

Confidential
Littleton, MA

Quick Apply

Job Details

Full-time
$175,000 - $200,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Achieving large sales
Vendor relationship building
Executive-level team management
Business development management
Management
Operations management
Managing sales strategy or development teams
Talent management
Facilities life safety systems
Employee retention
Account development
Security system
Sales team management
Electrical security system installation
Profit & loss
Labor contracts
Fire alarm system installation
Security systems knowledge
Sales leadership
Account management
Managing fire safety teams
Data-driven decision making
Labor relations department management

Full Job Description

Role Summary

The General Manager oversees full business across service operations, fire suppression, electronic security, intercommunication, and enterprise sales. As the senior regional leader, this role is directly accountable for P&L performance, client relationships, market growth, and team results across all business lines. This role leads the enterprise sales function while serving as Norel’s primary representative to key clients, strategic partners, and local stakeholders.

Key Responsibilities

Business Performance & P&L Ownership

1. Own P&L, including top-line revenue, gross margin, overhead, and EBITDA contribution.

2. Set annual operating plans and revenue targets across service, suppression, security, and installation lines.

3. Identify business expansion opportunities, including new verticals, geographies, and service capabilities.

4. Report business performance to executive leadership with clear visibility into leading and lagging indicators.

Enterprise Sales Leadership

1. Lead or directly support pursuit of large enterprise accounts, general contractors, and property management firms.

2. Own key client relationships at the executive level, ensuring retention, satisfaction, and account growth.

3. Align enterprise sales activity with service capacity so new accounts can be onboarded and retained without service degradation.

4. Partner with the Director of Service & Systems Operations to ensure seamless construction-to-service handovers.

Operational Oversight

1. Provide strategic direction and performance accountability to the Director of Service & Systems Operations.

2. Remove operational barriers and resource constraints that limit the service, testing, and installation teams.

3. Establish and hold the standard for safety, compliance, and customer experience across all field operations.

4. Oversee hiring decisions and organizational structure changes at the management level.

Culture & Team Development

1. Build a high-performance regional culture with clear expectations, accountability, and growth paths.

2. Develop internal leadership by identifying and investing in next-level managers and high-potential technicians.

3. Represent the organizations values externally in client interactions, industry associations, and recruiting.

Cross-Brand Collaboration & Platform Growth

1. Collaborate actively with peer leadership to grow the combined platform by sharing best practices, resources, and market intelligence across both brands.

2. Identify and pursue operational and commercial synergies between colleagues, including vendor relationships, service capabilities, talent pipelines, and geographic coverage.

3. Represent the organization as a contributing partner in the broader platform strategy, thinking beyond the P&L to the enterprise opportunity.

KPIs

1. Volume and regional revenue growth (year-over-year top-line)

2. Gross margin percentage across service, suppression, and installation lines

3. Enterprise account retention and expansion

4. EBITDA contribution

5. Employee retention and bench strength

Requirements

Experience

1. 10+ years in fire-life safety, fire suppression, or low-voltage security; candidates with a deep fire-life safety background are strongly preferred, and construction or contracting experience is a meaningful differentiator.

2. 5+ years in a senior general management, regional VP, or equivalent P&L leadership role.

3. Demonstrated success growing a multi-line service business organically and through key account development.

4. Track record of building and leading high-performing operational and sales teams.

Education

1. Bachelor’s degree required, or 10+ years of directly relevant industry experience in a leadership capacity.

Technical & Industry Knowledge

1. Working fluency across fire alarm, fire suppression, electronic security, and intercommunication systems, with the ability to lead credibly with technicians, clients, and AHJs.

2. Familiarity with NFPA 72, NFPA 25, NFPA 101, and the New England regulatory environment.

3. Active experience working with unionized labor, including comfort navigating union contracts, grievance procedures, and labor relations; prior experience in a union-dense construction or service environment is a strong plus.

4. Comfort with field service management platforms and business reporting tools.

Leadership Profile

1. Operator-first mindset, equally comfortable reviewing a P&L and walking a job site.

2. Strong external presence with the ability to build trust with enterprise clients, general contractors, and property owners.

3. Direct communicator with the judgment to escalate the right issues and empower the team on the rest.

This is a leadership opportunity for someone who wants to do more than manage a branch. The General Manager will help shape the growth, culture, and future of the organization!

Pay: $175,000.00 - $200,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

sales, service, install of fire & security systems: 10 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer relations representative jobs in woburn, ma

General Manager

Creative Lead Carpenter for Residential Design Build Company

Human Resource Manager

Operations Supervisor

Diesel Mechanic

Patient Service Representative

Showroom Sales Representative

Sales Account Manager

Service Technician

Principal Software Engineer

Customer Service Representative

Social Media Marketing Manager

Administrative Assistant - School Year (0.8 FTE)

Admissions Representative, Office of Admissions

Patient Access Representative 40 Hrs, Scheduling; varying shifts between 7am – 5:30pm

Patient Access Representative, Per Diem, Scheduling; Weekdays varying shifts from 7:30a-5p

Customer Relations Specialist

Assembler

Guest Relations Representative

Sr Prior Authorization Specialist – Winchester Hospital

I want to receive the latest job alert for customer relations representative in woburn, ma

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