Top 11 Fairfield inn Jobs in Woburn Ma

Front Desk Supervisor - Residence Inn/Fairfield Inn Chelsea
Colwen Management Inc —Chelsea, MA
- $23 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
- Health insurance
- Dental insurance
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Room Attendant/Housekeeping
Fairfield Inn by Marriott —Woburn, MA
- $17 - $18 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Health insurance
- 401(k)
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Front Desk Associate - TownePlace Suites/Fairfield Inn Hotel Medford
Colwen Management Inc —Medford, MA
- $20.50 - $21.50 an hour
- Weekends as needed
- Spanish
- English
- Hotel
- Health insurance
- Dental insurance
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Guest Service Agent
Jamsan Hotel Management —Woburn, MA
- $17.50 - $19.00 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Employee discount
- Flexible schedule
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7d
Guest Service Agent
Fairfield Inn Tewksbury —Tewksbury, MA
- $18 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Night Auditor
Fairfield Inn Tewksbury —Tewksbury, MA
- $18.50 an hour
- Part-time
- Microsoft Word
- Hotel
- Ability to lift 50 pounds
- Free parking
- Paid holidays
Guest Service Agent - Part Time
Giri Hotel Management —Haverhill, MA
- From $19 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
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Housekeeper - Fairfield Inn Sudbury
Colwen Management Inc —Sudbury, MA
- $17 an hour
- Weekends as needed
- Hotel
- Entry level
- Time management
- Health insurance
- Dental insurance
Quick Apply
11d
Front Desk Associates
True North Hotel Group Inc —Marlborough, MA
- $17 an hour
- Full-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
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3d
Housekeeper - Full Time
Giri Hotel Management —Haverhill, MA
- From $18 an hour
- Weekends as needed
- Writing skills
- No high school diploma
- Hotel
- Disability insurance
- Health insurance
Quick Apply
Houseperson
True North Hotel Group Inc —Marlborough, MA
- $16.25 an hour
- Part-time
- ServSafe
- Ability to walk for extended periods
- Hotel
Quick Apply
3d

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Front Desk Agent
Hampton Inn & Suites Exeter —Exeter, NH
Readily available and approachable for all guests while providing excellent guest service. Check-in/Check-out hotel guests. Paid Sick and Vacation Time.
$18.75 an hour
Quick Apply
Hotel Breakfast Attendant - Hampton Inn Bedford Burlington
Hampton Inn Bedford Burlington —Billerica, MA
Respond to special requests from guests. Approach all encounters with guests and employees in a friendly service-oriented manner. Paid Vacation and Sick Time.
$18.50 an hour
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Night Auditor
Fairfield Inn & Suites Columbus Airport —Columbus, OH
Maintain integrity, accuracy, and confidentiality when handling guest records, cash reports, audit reports, and other guest or hotel information.
Up to $17 an hour
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5d
Guest Service Representative
Fairfield Inn & Suites Columbus Airport —Columbus, OH
Deliver a warm welcome, making our guests feel at home the instant they step inside. Navigate guest needs seamlessly, coordinating with various hotel…
From $16 an hour
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fairfield inn jobs near woburn ma

Front Desk Supervisor - Residence Inn/Fairfield Inn Chelsea

Colwen Management Inc -
Chelsea, MA

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Job Details

$23 an hour

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Computer operation
Customer communication
Employee relationship building
Desktop applications
Computer skills

Full Job Description

Dual Brand Residence Inn/Fairfield Inn Chelsea is seeking an engaging, friendly, and detail-oriented Front Desk Supervisor to join our team. This individual will be directly responsible for the Front Desk and Night Audit teams with a focus on guest and associate satisfaction. Successful candidates will have previous Front Desk Experience, strong customer service focus, and the ability to train and grow our associates.

Colwen Hotels is a dynamic and growing hotel company, with an extraordinary portfolio of award-winning hotels. We are a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 49 hotels in our portfolio operating across 9 states.

General Responsibilities:

Assist in the management of the day-to-day operations of the Front Office to ensure that associates adhere to Colwen Hotels and brand standards and consistently meet and exceed business and guests expectations.
Assist in the interviewing and performance supervision of Front Office Associates.
Process check-in and check-out, verify billing, create reservations, and process special requests
Demonstrate knowledge of hotel property and local attractions to assist guests as needed.
Establish and maintain open collaborative relationships with direct reports and management throughout the hotel.
Ensure that all complaints regarding service and/or accommodations are investigated and resolved in a timely manner.

Ensure all associates adhere to credit and handling policies; analyze variances and maintain a close watch to the daily house count.

Monitor budgets and payroll records and review financial transactions to ensure appropriateness.
Conduct ongoing analysis of processes for continuous improvement/efficiency.
Coach and support Front Office Team to effectively manage occupancy, guest service, and controllable expenses.
Identify service issues and trends. Facilitate creative solutions to overcome obstacles and insure continuous guest satisfaction results.
Balance cost controls with exceptional guest service and associate satisfaction.
Maintain STRICT key controls and safety and security standards.
Ensure compliance with Colwen Hotels policies and procedures and Federal & State Labor laws.

Perform other duties, as assigned, to meet business needs.

Requirements:

Two-year college degree or equivalent hospitality experience
Previous brand experience highly desirable
Strong leader of people
Superior interpersonal and customer service skills
Reliable with the ability to multi-task and work under pressure
Excellent verbal and written communication skills
Intermediate to advanced computer skills
Familiar with common computer software programs
Must be willing to work varied hours including nights, weekends, and holidays

We’ve got you covered: Benefits & Perks

Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan – Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts – Travel, Entertainment, & Retail
Training and Development Programs
Career Advancement Opportunities

Compensation:

Wage: $23.00

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

fairfield inn jobs in woburn ma

Front Desk Supervisor - Residence Inn/Fairfield Inn Chelsea

Room Attendant/Housekeeping

Front Desk Associate - TownePlace Suites/Fairfield Inn Hotel Medford

Guest Service Agent

Guest Service Agent

Night Auditor

Guest Service Agent - Part Time

Housekeeper - Fairfield Inn Sudbury

Front Desk Associates

Housekeeper - Full Time

Houseperson

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