Top 10 Hotel operations supervisor Jobs in Wood Dale, Il

Assistant Manager Room Operations
Marriott International, Inc —Schaumburg, IL
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
4d
Operations Manager
Doubletree by Hilton Chicago/Wood Dale —Wood Dale, IL
- $50,000 - $60,000 a year
- CPR Certification
- Mid-level
- Windows
Quick Apply
Operations Manager (Front Desk)
Marriott International, Inc —Chicago, IL
- $28.35 - $37.50 an hour
- Full-time
- Mid-level
- Residential
- Hotel
Rooms Operations Manager (Housekeeping)
Marriott International, Inc —Chicago, IL
- $66,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Operations Manager
Scarlett Hotel Group —Oak Park, IL
- $60,000 a year
- Full-time
- Mid-level
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Senior Food & Beverage Operations Manager
Marriott International, Inc —Chicago, IL
- $87,000 - $112,000 a year
- Full-time
- 3 years
- Hotel
- High school diploma or GED
Operations Manager
Hyatt Place Itasca —Itasca, IL
- $42,500 a year
- Weekends as needed
- Mid-level
- Hotel
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Operations Supervisor
White Lodging Services Corporation —Bedford Park, IL
- $18.90 - $21.00 an hour
- Mid-level
- Hotel
- Paid parental leave
- Health insurance
Quick Apply
Banquets and F&B Operations Manager
The Blackstone Hotel —Chicago, IL
- $75,000 - $80,000 a year
- Evenings as needed
- Bar
- Sales
- Sanitation
- Paid holidays
- Disability insurance
Quick Apply
3d
Sleep Inn Midway Airport - Operations Manager
Aimbridge Hospitality —Bedford Park, IL
- $50,000 - $53,000 a year
- Full-time
- CPR Certification
- Mid-level
- Windows
- AD&D insurance
- Disability insurance
4d

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Night Auditor-Full time 11pm-7am
Embassy Suites Hotel Chicago O'Hare IL —Rosemont, IL
Previous hotel front desk, guest service, cash handling, or night audit experience preferred. Handle guest transactions accurately, including cash, credit card,…
$22 an hour
Quick Apply
10d
Hotel Front Desk Night Auditor
Embassy Suites by Hilton Chicago Lombard Oak Brook —Lombard, IL
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front…
$18 - $22 an hour
Quick Apply

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Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
Establish credit control with guests, monitor high balances and cash handling procedures. Utilize findings to put actions in place to eliminate future guest…
From $20 an hour
Quick Apply
12d
Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
As our Hotel Operations Supervisor, you’ll oversee The Bistro, Guest Services, and Housekeeping, driving excellence, safety, and efficiency across the property.
$17 - $19 an hour
Quick Apply

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Assistant Manager Room Operations

Marriott International, Inc -
Schaumburg, IL

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Job Details

Full-time
$25.77 - $28.37 an hour
4 days ago

Qualifications

Hotel housekeeping management
Night audit
Staff scheduling
Associate's degree in Business Administration
Performance Reporting
Team scheduling
Managing hospitality teams
Mid-level
Performance management
High school diploma or GED
Store opening/closing procedures
Hotel and accommodations guest check-out
Employee attendance management
Financial operations management
Internal employee customer service
Team management
Hospitality Management
Employee relations management
Workplace incident investigation
Front desk
Managing property management budgets
Management reporting
Business Administration
Receptionist experience within hospitality industry
1 year
Hotel and accommodations guest complaints handling
Business management
Business operations
Hotel daily report preparation
Loss prevention

Full Job Description

Additional Information
Job Number26104017
Job CategoryRooms & Guest Services Operations
Location1551 Thoreau Dr N, Schaumburg, Illinois, United States, 60173
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $25.77-$28.37 per hour
Bonus Eligible: Y

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Communicates performance expectations employees in accordance with job descriptions for each position.

Handles employee questions and concerns.

Effectively schedules employees to business demands and tracks employee time and attendance.

Contributing Information to Support Managing to Budget

Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Assists in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Refine Your Search

hotel operations supervisor jobs in wood dale, il

Assistant Manager Room Operations

Operations Manager

Operations Manager (Front Desk)

Rooms Operations Manager (Housekeeping)

Operations Manager

Senior Food & Beverage Operations Manager

Operations Manager

Operations Supervisor

Banquets and F&B Operations Manager

Sleep Inn Midway Airport - Operations Manager

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