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Performance QA Lead

ValueMomentum -
Piscataway, NJ

Apply Now

Job Details

Qualifications

Software issue identification
Stress testing simulations
Defect resolution root cause analysis
Data analysis reporting
Bug Tracking (Quality assurance practices)
Query plan analysis
Database testing
Improving system uptime or availability
IT system monitoring
Data retrieval time improvement
Strategy Development (Quality assurance practices)
Performance Reporting
Bug Reporting (Quality assurance practices)
Reliability analysis
Metrics Reporting
Data summary reports
Microcontroller programming
Distributed systems
Log analysis tools
REST
Agile software development
Distributed computing
Test analysis
System tuning
Query management
Batch data processing
Cross-functional collaboration
Multithreading
Scalability and Performance Testing (system development)
Load Testing

Full Job Description

Job Title: Performance QA Lead

Job ID: POS-18724

Primary Skill: Performance testing

Contractor Intake Form – Performance & Reliability Engineer (Guidewire Platform)

Role Summary

We are establishing a Sustaining Engineering team focused on improving performance, stability, reliability, and observability of the Guidewire platform (PolicyCenter, BillingCenter, and integrations).

We are seeking a contractor who operates at the intersection of performance engineering, system reliability, and integration testing, with the ability to diagnose and validate improvements across distributed system flows.

Engagement Overview

Role Type: Contract - SOW
Team: Sustaining Engineering
Work Model: Cross-team, platform-focused
Reporting Structure:
- Reports into Sustaining Engineering
- Dotted line to internal Performance Engineer
Primary Goal: Improve overall system health through root cause identification and measurable validation of fixes

Key Objectives

Support remediation of Guidewire Platform Health findings (performance, integration, stability)
Establish or enhance performance and reliability testing strategy
Baseline, measure, and track:
- Latency
- Throughput
- Error rates
- Integration success/failure rates
- Batch/job stability and success rates
Validate that fixes result in measurable improvements in system health
Contribute to a repeatable, scalable performance and reliability testing practice

Core Responsibilities

Performance & System Testing

Design and execute:
- Performance, load, and stress tests
- End-to-end system tests across PolicyCenter and BillingCenter
Validate system behavior under normal and peak conditions

Integration & Distributed System Validation

Test and analyze:
- API interactions
- Asynchronous processing / messaging flows
- Cross-system data movement (PC BC)
Identify and diagnose integration failures and inconsistencies

Batch & Work Queue Stability

Validate:
- Batch job execution and performance
- Work queue processing and failure handling
Identify retry issues, bottlenecks, and backlog risks

Root Cause Analysis

Analyze:
- Application-layer bottlenecks
- JVM/thread behavior
- Database query performance
- API latency and failure points
Distinguish root causes vs symptoms

Observability & Error Analysis

Analyze system logs and monitoring outputs
Identify:
- High-noise vs actionable errors
- Gaps in logging and monitoring
Recommend improvements to observability

Engineering Collaboration

Partner with developers to address:
- Query optimization
- Code-level performance issues
- Integration reliability
- Error handling improvements
Translate findings into clear, actionable recommendations

Validation & Reporting

Provide before/after metric validation for fixes
Support sprint/release reviews with quantifiable improvements
Help establish consistent reporting on system health

Required Skills & Experience

Technical Capabilities

Strong experience in performance and reliability testing in distributed systems
Hands-on experience with performance testing tools:
- JMeter, Gatling, LoadRunner, or similar
Experience testing system integrations:
- APIs (REST/SOAP)
- Async processing / messaging systems

System Analysis Skills

Ability to analyze:
- JVM / thread behavior
- Database queries and performance
- API latency and throughput
- Batch/job execution patterns
Experience diagnosing:
- Integration failures
- High error volumes and log noise
- Systemic vs localized issues

Working Style

Strong root cause analysis mindset (not just defect identification)
Ability to translate technical findings into actionable insights
Comfortable working in cross-team, platform-level environments

Preferred Qualifications

Experience with Guidewire (PolicyCenter and BillingCenter strongly preferred)
Insurance domain knowledge (policy and billing flows)
Experience with:
- Batch processing / job scheduling systems
- Observability tools (e.g., DataDog)
Background in:
- SRE (Site Reliability Engineering)
- Platform engineering
- Systems-level QA

Success Criteria

The contractor will be successful if they demonstrate:

Measurable improvements in:
- System performance (latency, throughput)
- Integration reliability (reduced cross-system failures)
- Batch/work queue stability
- Reduction in error noise and improved observability
Consistent ability to identify true root causes across system layers
Clear contribution to sustained system health improvements
Establishment of repeatable performance and reliability testing practices

Job Description:

Work on Performance Test Strategies/Test Plans
Identify Performance Test Requirements/Test Scenarios
Define and Validate Workload Models with the Project Teams
Create Test Case Workflow/Performance Test Scripts
Validate Monitoring tools
Validate Test Environments are ready, available, accurate, etc.
Define, communicate and plan test schedule/windows
Execute test per planned windows and analyze executed tests
Document defects in Microfocus Quality Center
Review Test Results
Create Results Report

Mandatory skills:

Experience in Performance testing, monitoring and analysis with excellent reporting Skills
Experience in Test Strategy, Test Design, Test Plan report
Experience in creating performance test scripts using different protocols like Web (HTTP/HTML), TruClient, Web Services, REST and .Net applications
Experience in creating different type of scenarios to simulate different load and users pattern for Stress Test, Peak Load Test, Endurance Test, Volume test and other different type tests
Experience in tools like Loadrunner, Jmeter, AppDynamics, Splunk ( or other APM Tools) for Web/App and DB layers
Good experience on Performance testing of the Web (HTTP/HTML), TruClient, Web Services, REST and .Net applications
Proficiency in one or more general purpose programming languages.
Good understanding of agile methodologies and agile performance testing.
Knowledge of Storm Runner tool
Ability to work in team in diverse/ multiple stakeholder environment
Good communication skills
Good Analytical skills
Experience and desire to work in a Global delivery environment

Desired Skills:

Experience in WAS tuning, JVM tuning, PL SQL tuning experience.
Working knowledge in debugging of performance scripts, identification of performance bottlenecks using drill down analysis using monitoring tools; Interaction with various stake holders for performance issue resolution
Development performance testing solution for small services in Devops world.
Strong understanding of techniques such as Continuous Integration, Continuous Delivery, Test Driven Development, Cloud Development, application resiliency and security
Experience in working for cloud-based application performance testing and tuning

Experience in CI/CD pipeline for performance testing.

About the Company:

Founded in 2000 with the core belief that impactful change comes from deep commitment, ValueMomentum specializes in delivering measurable results across the P&C value stream. For more than 25 years, we have empowered more than 100 carriers to reimagine their businesses with AI and emerging technologies, navigate market shifts, unlock speed to value, and become future-ready. We help insurers in the US, Canada, and Europe stay ahead with sustained growth and high performance to enhance stakeholder value and foster resilient societies. For more information, visit ValueMomentum

Equal Employment Opportunity:

ValueMomentum is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

We are also committed to providing reasonable accommodations to qualified individuals with disabilities and applicants throughout the recruitment process, in accordance with applicable laws.

Benefits:

We at ValueMomentum offer you a congenial environment to work and grow in the company of experienced professionals. Some benefits that are available to you are:

Competitive compensation package.
Career Advancement: Individual Career Development, coaching and mentoring programs for professional and leadership skill development.
Comprehensive training and certification programs.
Performance Management: Goal Setting, continuous feedback and year-end appraisal. Reward & recognition for the extraordinary performers.

Apply Now

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