Top 344 Account manager Jobs in Woodlawn Md

Technical Account Manager
Kion —Columbia, MD
- $118,000 - $128,000 a year
- Full-time
- Remote
- Azure
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Regional Account Manager
Carease Health —Parkville, MD
- $85,000 - $100,000 a year
- Full-time
- Skilled nursing facility
- Psychiatry
- Travel
- Travel reimbursement
- Paid training
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Client Account Manager
Enhanced Computing Solutions —Sparks, MD
- $65,000 - $70,000 a year
- Full-time
- Office
- Entry level
- Health insurance
- Dental insurance
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Account Manager – Dialysis Claims & Payment Solutions
Innovative Healthware Services, Inc. DBA ClaimsBridge —Arnold, MD
- $90,000 - $105,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
2d
Landscape Management, Account Manager
Bob Jackson Landscapes, Inc —Finksburg, MD
- $65,000 - $75,000 a year
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
1d
Builder Account Manager - Field
RITE RUG CO —Jessup, MD
- $55,000 - $65,000 a year
- Construction site
- Pass drug screening
- Mid-level
3d
Senior Furniture Account Manager / Project Manager (5 Year Min. Exp required)
Systems Connection —Savage, MD
- $1 a day
- Full-time
- Project management
- In-person
- Senior level
- Disability insurance
- Health insurance
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Account Executive
Pavion Corp. —Owings Mills, MD
- $87,000 - $120,000 a year
- 6 years
- Bachelor's degree
- Contracts
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Key Account Manager - Urology Diagnostics
ilocatum —Baltimore, MD
- $230 - $250 a day
- Full-time
- Microsoft Excel
- Up to 50% travel
- 5 years
- Paid training
- Health insurance
Quick Apply
Account Executive - End User Sales
Miner, LTD —Timonium, MD
- $60,000 - $80,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
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Account Executive
Coverall North America —Silver Spring, MD
- Full-time
- Mid-level
- Driver's License
- Reliable transportation
- Paid training
- Health insurance
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Client Funds Accounts Payable Coordinator
NATIONAL CENTER ON INSTITUTIONS AND —Baltimore, MD
- $18.55 - $21.86 an hour
- Full-time
- Customer service
- Mid-level
- Office
- 403(b) matching
- Health savings account
3d
Insurance Account Representative - State Farm Agent Team Member
Chris Greaver - State Farm Agent —Perry Hall, MD
- $60,000 - $90,000 a year
- Full-time
- 18 years or older
- Mid-level
- Office
- 401(k)
- Paid time off
Quick Apply
Account Manager-Director (Energy & Utilities sector)
System One —Baltimore, MD
- 5 years
- Analysis skills
- Travel
- Health insurance
- Dental insurance
Quick Apply
Account Executive - Catering
Goodwin Recruiting —Owings Mills, MD
- Full-time
- Customer service
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Account Manager - EMS Sales - PA (Eastern), DE, MD, Washington DC (Remote)
Life-Assist, Inc. —Towson, MD
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Driver's License
- Travel
- Disability insurance
- Health insurance
Quick Apply
9d
Territory Account Representative- Real Estate Division
HWA Home Warranty of America —Baltimore, MD
- $45,000 - $76,358 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
1d
Accounts Receivable Representative
Roto-Rooter Services Company —Elkridge, MD
- $21 - $23 an hour
- Urgently hiring
- Mid-level
- Office
- Military encouraged
- Profit sharing
- Paid training
Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)
Municipal Employees Credit Union of Baltimore, Inc. —Baltimore, MD
- $20.00 - $24.13 an hour
- Full-time
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Manager, Account Consultant (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $112,000 - $189,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- 401(k)

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Technical Account Manager

Kion -
Columbia, MD

Quick Apply

Job Details

Full-time
$118,000 - $128,000 a year

Benefits

Health insurance
Unlimited paid time off
Dental insurance
Vision insurance

Qualifications

Cost management
CMMC
Cloud identity and access management (IAM)
Managing customer accounts
Customer communication
Customer relationship building
Azure
Data analysis reporting
FedRAMP
NIST SP 800-53
Information security compliance
Cloud compliance
Account management
Data-driven decision making
Cross-functional communication
IT consulting

Full Job Description

ABOUT KION

Kion is revolutionizing CloudOps and FinOps. We offer a unified approach, delivering multicloud, multi-org, and multi-account visibility and controls, empowering organizations to effectively manage their complex cloud environments from a single, centralized platform. At Kion, you’ll join a team that values collaboration, creativity, and building products that make a real impact for customers across industries.

We’re a fast-growing, Series A startup and we believe employees are our most precious resource. While we’re headquartered outside Baltimore, MD and Washington DC, we are committed to a 100% remote-first workforce. In addition, Kion offers excellent compensation and outstanding benefits!

If you're passionate about using your expert skills to bring transformational change to a customer’s cloud journey, you'd be a great addition to our team!

ABOUT THE ROLE

As a Technical Account Manager at Kion, you are the primary technical advisor and technical relationship owner for a dedicated portfolio of customers, partnering with the CSM (who orchestrates the account) and the AE (who owns the commercial motion). Your north star is Kion's core value: Turning Customers into Fans.

You will run structured, tiered engagement cadences, serve as the connective tissue between customers and Kion's Engineering, Product, and Support teams, and own the technical side of the customer lifecycle from onboarding through renewal. Your customers will span enterprise commercial accounts (life sciences, tech, higher education) and government/defense accounts. Success looks like customers who renew, expand, and advocate for Kion because they trust your technical guidance and feel that you genuinely own their outcomes. You’ll also be joining at an exciting moment: the broader Customer Success team is refining how it works, so you can expect aspects of this role to keep evolving as those improvements take shape.

YOUR DAY-TO-DAY:

Own a named portfolio of 8–10 strategic (Tier 1–2) accounts plus a pooled set of ~8 mid-tier accounts (15–18 total), and serve as their primary point of contact for all platform and technical matters
Lead onboarding for new accounts in your book to a 90-day time-to-value standard — onboarding is the first renewal activity, not a support task
Run tiered customer syncs: monthly technical check-ins with strategic accounts, 6–8 week check-ins with named growth accounts, and quarterly proactive outreach to the pooled book — with structured agendas sent ahead, notes, tracked action items, and a written recap within two business days
Advise customers on platform upgrades: timing, release notes highlights, known issues, and coordinating phased rollouts from sandbox to non-prod to production
Troubleshoot and own customer platform issues end-to-end, including compliance dashboard configuration, spend reporting gaps, permissions, integrations, and enforcement policy behavior
Guide customers on cloud governance and FinOps best practices: budget-to-actuals analysis, cost anomaly investigation, multi-cloud spend visibility, and rightsizing guidance
Drive adoption of new platform features and capabilities, including AI-assisted tooling, through demos, working sessions, and proactive outreach
Maintain accurate, current account health tracking in CRM within 48 hours of every meaningful interaction: open items, sentiment, risk flags, and next steps
Host the weekly customer office-hours rotation; answer customer questions within one business day (strategic accounts) or two (pooled book); act on health triggers — e.g., a >30% usage decline — within one week
Co-present quarterly business reviews (Kion Objective Reviews / KORs) for strategic accounts with the CSM — owning the adoption story and roadmap segment — and deliver semi-annual executive business reviews, annual health reviews, and quarterly written usage & value reports for mid-tier accounts
Serve as the bridge between customers and Kion's Support team, ensuring tickets are scoped correctly, prioritized appropriately, and moving; escalating when they are not
Represent customer bug reports and feature requests in internal cross-functional reviews, with context on business impact and urgency
Attend and contribute to internal rhythms: weekly CSM+TAM standup, monthly Tier 1 account reviews (with CSM and AE), weekly TAM Sync, Support Team Sync, Bug and Feature Review, Sprint Demos, and monthly Product leadership syncs
Partner with Account Executives on renewal cycles, expansion opportunities, and Professional Service SOWs
Contribute to the Kion Success Center knowledge base when documentation gaps are identified based on recurring customer questions
Engage customers in the Kion community Slack (Cloudunity) with release updates, answers, and discussions

HOW YOU'LL BE MEASURED:

Time-to-value: new accounts reach first measurable value inside 90 days
Technical health score of your book, and health-trigger response time
On-time delivery of prescribed touchpoints: check-ins, EBRs, health reviews, and usage reports
Critical-issue resolution time and escalation quality
Renewal outcomes on your book, in partnership with the AE — the adoption story you supply feeds every value recap

WHAT WE ARE EXPECTING FROM YOU (I.E., THE QUALIFICATIONS YOU MUST HAVE):

4–8 years in technical consulting, solutions engineering, implementation, or professional services (or equivalent customer-facing technical depth)

Relationship-first mindset: you build genuine trust through consistent follow-through, technical credibility, and treating customer problems as your own
Technical fluency in cloud infrastructure: AWS, Azure, GCP, IAM, multi-account governance, compliance frameworks (NIST, CIS, FedRAMP), and cloud cost management concepts
Exceptional written and verbal communication skills; you calibrate your message to the audience, from cloud engineer to executive sponsor
Strong organizational skills; you manage a complex, multi-account book without letting commitments slip or customers wonder where things stand
Comfort with change; you stay effective (and keep customers steady) while team processes and engagement models are being refined
Ability to interpret platform data and metrics to diagnose issues, identify adoption gaps, and drive decision-making
Experience navigating government customer environments — procurement, ATO/compliance processes, classification constraints — and self-hosted or customer-hosted (non-SaaS) deployments
Bachelor's degree in a relevant field or equivalent practical experience

WISH LIST (nice-to-haves):

Experience with cloud governance, FinOps, or cost management platforms
Familiarity with compliance standards: NIST 800-53, CIS Benchmarks, FedRAMP, CMMC
Familiarity with infrastructure-as-code tools (Terraform, CloudFormation)
Experience with customer success platforms or support ticketing systems
Experience using or demonstrating AI-assisted tooling in a customer-facing context

WHAT WE WILL PROVIDE IN RETURN:

Kion is a remote-first company. We offer a 100% remote work schedule (US only)!
Excellent compensation and outstanding benefits, including medical, dental and vision!
3% of direct compensation contribution to your 401(k) (no match required).
Unlimited PTO to allow staff to spend time with friends and family.
Regular virtual engagements to better connect with co-workers and talk about life outside of work.
A small-team collaborative environment that fosters communication and innovation.

The pay range for this role is:
118,000 - 128,000 USD per year(Remote (United States))

Quick Apply

Refine Your Search

account manager jobs in woodlawn md

Technical Account Manager

Regional Account Manager

Client Account Manager

Account Manager – Dialysis Claims & Payment Solutions

Landscape Management, Account Manager

Builder Account Manager - Field

Senior Furniture Account Manager / Project Manager (5 Year Min. Exp required)

Account Executive

Key Account Manager - Urology Diagnostics

Account Executive - End User Sales

Account Executive

Client Funds Accounts Payable Coordinator

Insurance Account Representative - State Farm Agent Team Member

Account Manager-Director (Energy & Utilities sector)

Account Executive - Catering

Account Manager - EMS Sales - PA (Eastern), DE, MD, Washington DC (Remote)

Territory Account Representative- Real Estate Division

Accounts Receivable Representative

Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)

Manager, Account Consultant (Remote)

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