Top 10 Rma coordinator Jobs in Woonsocket, Ri

RMA Coordinator
iAutomation —Franklin, MA
- $44,700 - $56,000 a year
- Urgently hiring
- Mid-level
- Associate's degree
Quick Apply
Quality Coordinator
iAutomation —Franklin, MA
- $29 - $37 an hour
- Urgently hiring
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
Faculty Health Studies (Tenure Track)
Massachusetts Bay Community College —Framingham, MA
- $65,000 - $72,000 a year
- Online Application
- Bilingual
- Classroom
- OSHA
- Free parking
- Paid holidays
Experienced Fertility Nurse - Remote - 9:00am - 5:00pm EST
Boston IVF —Worcester, MA
- $38 - $42 an hour
- Full-time
- Remote
- Nursing
- RN License
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
6d
Adjunct Faculty -Medical Assisting Program - Quinsigamond Community College
Quinsigamond Community College —Worcester, MA
- Full-time
- Clinic experience
- Mid-level
- 3 years

More jobs to discover

Find similar jobs that you might be interested in.

Quality Improvement Coordinator
Healthcentric Advisors —Warwick, RI
Proficiency with CRM platforms and virtual collaboration tools. Identify and support implementation of evidence-based and promising practices.
$70,000 - $90,000 a year
Quick Apply
Lab Coordinator
Materion Newton Inc. —Newton, MA
Utilizing and maintaining the various Excel based tools for reporting results to Operations and preparing for incoming samples. Provides support for data entry.
$23.76 - $29.35 an hour
Quick Apply
3d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Hepatitis C Outreach Medical Assistant (W. Broad Street clinic)
CENTRAL OUTREACH WELLNESS CENTER LLC —Columbus, OH
Complete PrEP risk assessments and scoring tools. Critical role in creating a welcoming, safe, and affirming clinical environment.
$20 - $25 an hour
Quick Apply

I want to receive the latest job alert for rma coordinator in woonsocket, ri

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

rma coordinator jobs near woonsocket, ri

RMA Coordinator

iAutomation -
Franklin, MA

Quick Apply

Job Details

$44,700 - $56,000 a year

Qualifications

Customer communication
Customer returns handling

Full Job Description

iAutomation, a full-service automation company, developing robotic solutions and offering design, engineering, and integration (DE&I) services, product support, and production services, has an immediate opening for a RMA Coordinator in Franklin, Massachusetts.

iAutomation is seeking a RMA Coordinator to serve as the single point of contact for managing customer return requests from intake through final resolution. This role consolidates return-related coordination — including customer communication, vendor communication, and Repair Sales Order/Purchase Order creation — under one accountable owner, eliminating hand-offs between departments and ensuring faster, more consistent case resolution.

Acts as the primary point of contact for return requests, working closely with Warehouse, Accounts Receivable, and Quality to ensure customers receive a timely, consistent experience from first contact through closure.

Key Responsibilities

Return Intake & Customer Communication

Process incoming RMA requests submitted through the RMA Form or Action Requests
Serve as the primary point of contact with the customer throughout the return process
Evaluate and categorize return requests (reason for return, financial threshold, warranty status) and determine the appropriate resolution path
Communicate pricing, markups, and repair cost estimates to customers and obtain approval/disposition decisions

Order & Vendor Coordination

Create and maintain Repair Sales Orders, Replacement Sales Orders, and Return Authorizations (RAs) in NetSuite
Contact vendors directly to obtain Return Material Authorization numbers (RMA#s) and warranty determinations
Create and maintain Repair Purchase Orders and Vendor Return Authorizations (VRAs) directly with the vendor — no hand-off to a separate purchasing function
Track open cases and follow up proactively to avoid delays (e.g., vendor response times)

Warehouse & Fulfillment Coordination

Coordinate with the Warehouse team on receiving, disposition, and shipping of returned material
Provide clear shipping instructions and disposition decisions to ensure timely processing

Billing & Quality Support

Partner with Accounts Receivable to ensure credits, invoices, and vendor payments are processed accurately
Maintain clear, consistent documentation to support Quality's trend monitoring and corrective action processes

Qualifications

Requires a high school degree, associate’s degree preferred, and 1 to 3+ years of experience in customer service, order processing, purchasing, or logistics coordination.

NetSuite or a comparable ERP system is strongly preferred.

Salary Range: $44,700 – $56,000 annually.

This range reflects the expected base pay for this position in Massachusetts and is based on internal equity and the established job family compensation structure. Actual compensation may vary based on experience, qualifications, and performance.

Please email your resume to [email protected] (mailto:[email protected]) .

Principals ONLY – No Third-Party Recruiters

iAutomation Supports Equal Opportunity Employment & Diversity.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

rma coordinator jobs in woonsocket, ri

RMA Coordinator

Quality Coordinator

Faculty Health Studies (Tenure Track)

Experienced Fertility Nurse - Remote - 9:00am - 5:00pm EST

Adjunct Faculty -Medical Assisting Program - Quinsigamond Community College

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for rma coordinator in woonsocket, ri

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected