Top 417 Senior client service manager Jobs in Woonsocket, Ri

Program Manager
Thermo Fisher Scientific —Plainville, MA
- $95,900 - $148,825 a year
- Full-time
- Customer service
- Office
- Analysis skills
- Commuter assistance
- Paid parental leave
7d
Head of Sales and Marketing
Stellar Industries Corp. —Millbury, MA
- $125,000 - $205,000 a year
- Full-time
- 5 years
- Engineering
- Business Administration
- Disability insurance
- Health insurance
Quick Apply
Board Certified Behavior Analyst (BCBA)
Community Autism Services —Worcester, MA
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Spanish
- Management
- Clinic
- Mileage reimbursement
- Disability insurance
Quick Apply
Senior Tax Manager
Confidential —Bristol County, MA
- $130,000 - $170,000 a year
- Full-time
- Hybrid work
- CPA
- Research
- Office
- Paid holidays
- Health insurance
Quick Apply
Senior Civil/Structural Engineer
Leidos —Framingham, MA
- $92,300 - $166,850 a year
- Extended hours
- Hybrid work
- Spanish
- Bachelor of Science
- Master's degree
Senior Account Manager
Tech Advisors Inc —Medfield, MA
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
8d
Senior Underwriting Specialist
FM —Johnston, RI
- $120,400 - $203,175 a year
- Full-time
- 5 years
- Engineering
- Office
- Referral program
4d
Commercial Senior Appraiser
Vision Government Solutions Inc —Providence, RI
- $50,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Management
- 5 years
- Mileage reimbursement
- Paid holidays
Senior Environmental Compliance Specialist
Atlas —Rhode Island
- Full-time
- Hybrid work
- Travel
- Senior level
- Leadership
- Paid parental leave
- AD&D insurance
Quick Apply
Nursing Manager (RN) - Obstetrics
Saint Vincent Hospital —Worcester, MA
- $52.79 - $81.83 an hour
- Full-time
- Background check
- Nursing
- RN License
ABA Clinical Supervisor (BCBA Pathway)
Autism Learning Partners —Taunton, MA
- $24.00 - $28.85 an hour
- Evening shift
- Current TB test
- Mid-level
- Clinic
- Continuing education credits
- Health insurance
Quick Apply
Senior Estimator
TWC Phoenix —Providence, RI
- $140,000 - $200,000 a year
- Full-time
- 5 years
- Office
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
Sr Engineering Project Manager
DDS Companies —Southborough, MA
- $120,000 - $160,000 a year
- Full-time
- Microsoft Word
- Civil engineering
- Microsoft Excel
- Health savings account
- AD&D insurance
Quick Apply
Pharmacist / 2500$ Sign On Bonus
PharMerica —Warwick, RI
- $124,800 - $128,960 a year
- Full-time
- Mid-level
- Bachelor's degree
- Leadership
- Health insurance
- Dental insurance
Senior Manager Electric Energy Procurement
PPL Services Corporation —Providence, RI
- Part-time
- Hybrid work
- Office
- Finance
- Analysis skills
13d
Senior Client Service Manager
Gallagher —Westborough, MA
- $78,500 - $130,500 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Mentoring
- Paid parental leave
- Health savings account
Account Engineer, Fire & Natural Hazards
FM —Norwood, MA
- $98,000 - $141,000 a year
- Urgently hiring
- Office
- Travel
- Computer skills
- Disability insurance
- Health insurance
Senior Marketing Manager
Onward Search —Westwood, MA
- $80 - $82 an hour
- Contract
- 7 years
- Office
- Bachelor's degree
- Commuter assistance
- Health insurance
Account Engineer, Boiler & Machinery
FM —Norwood, MA
- $98,000 - $141,000 a year
- Urgently hiring
- Engineering
- Mid-level
- Office
- Disability insurance
- Health insurance
Project Manager-Ground-Up Commercial Construction- up to $160K
Michael Page —Framingham, MA
- $130,000 - $165,000 a year
- Construction site
- Customer service
- Mid-level
12d

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Program Manager

Thermo Fisher Scientific -
Plainville, MA

Apply Now

Job Details

Full-time
$95,900 - $148,825 a year
7 days ago

Benefits

Commuter assistance
Paid parental leave
Caregiver leave
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Customer relationship building
Resource allocation (project management tasks)
Customer service
Employee relationship building
Quality management
Improving operational efficiency
Project management experience in manufacturing
Global team management
Continuous improvement
Technology transfer (scale-up process)
Customer engagement
Client management
Leading team collaboration initiatives
Project budget management
Managing projects
Budgeting
Risk & issue management
Cross-functional team management
Project stakeholder communication
Cross-functional communication

Full Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

GROUP/DIVISION SUMMARY

The Drug Product Division - North America (DPD-NA) is one of the five divisions that make up the Pharma Services Group. We are made up of approximately 4400 colleagues across six sites who specialize in taking sterile injectable and oral solid dose drug products from development to commercialization.

POSITION SUMMARY

Manages multiple Steriles customer project(s) and related project team activities in all capacities and serve as the primary contact for both internal and external customers, working closely with the Business Manager to support new initiatives and coordinate contract amendments.

Key Responsibilities:

Leads the project(s) and project teams ensuring all required activities occur as planned or are reviewed and agreed to by the customer. Coordinates scheduling of activities to meet customer demands and apply expertise and experience to resolve issues. Identifies resource issues and use effective communication/leadership confirming satisfactory resolution occurs.
Maintains close contact with the client representative(s) through meetings, site visits, teleconferences, and other forums ensuring that issues are addressed and project timeline activities are met. Serves as primary contact and communication link between Company and customer.
Meets regularly with project team members and production staff to understand operations and issues in connection to the project(s). Coordinates internal development activities key to ensuring successful product transfers.
Negotiates project differences within the company and with the key customer contacts with minimal support, ensuring resolutions that are amenable to both parties and/or advising management of potential risks & issues.
Completes all required project activity plans/reports accurately, in detail, and by the targeted time.
Encourages support of Innate Project Management System throughout the project teams to ensure that necessary revenue and resource commitments are identified.
Plans for future customer activities and solicit other projects that are aligned with the company goals & objectives.
Informs Marketing of potential revenue increases/losses related to the project and/or customer.
Prepares and presents project updates to executive and steering committees.
Leads the activities of direct reports and provide opportunities to increase skills.
Works in a safe and responsible manner in order to create an injury-free and incident-free workplace.
Performs other duties as assigned.

Requirements:

Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience in project/program management, preferably in Biotech and/or Sterile Drug Product Manufacturing
Preferred Fields of Study: Engineering, Science, or related technical field
Project Management Professional (PMP) certification desired
Experience leading complex technical projects involving cross-functional, globally distributed teams, including tech transfers
Strong knowledge of project management methodologies, tools and best practices
Customer service experience including the ability to balance client needs with business priorities
Excellent communication and presentation skills with ability to influence senior stakeholders
Strong analytical and problem-solving capabilities with data-driven decision making
Demonstrated leadership abilities in matrix organizations
Experience managing project budgets, resources, risks and stakeholder relationships
Ability to manage multiple priorities and achieve results in a responsive environment
Fluency in English required; additional languages beneficial
Willingness to travel up to 20% as needed
Knowledge of regulatory requirements and quality management systems
Strong interpersonal skills with ability to build relationships at all levels
Experience with continuous improvement and

Compensation and Benefits

The salary range estimated for this position based in Massachusetts is $95,900.00–$148,825.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Apply Now

Refine Your Search

senior client service manager jobs in woonsocket, ri

Program Manager

Head of Sales and Marketing

Board Certified Behavior Analyst (BCBA)

Senior Tax Manager

Senior Civil/Structural Engineer

Senior Account Manager

Senior Underwriting Specialist

Commercial Senior Appraiser

Senior Environmental Compliance Specialist

Nursing Manager (RN) - Obstetrics

ABA Clinical Supervisor (BCBA Pathway)

Senior Estimator

Sr Engineering Project Manager

Pharmacist / 2500$ Sign On Bonus

Senior Manager Electric Energy Procurement

Senior Client Service Manager

Account Engineer, Fire & Natural Hazards

Senior Marketing Manager

Account Engineer, Boiler & Machinery

Project Manager-Ground-Up Commercial Construction- up to $160K

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