Top 308 Director of customer experience Jobs in Woonsocket Ri

Head of Brand
Fidelity Investments —Smithfield, RI
- $125,000 - $258,000 a year
- Full-time
- Office
- Senior level
- Leadership
- Loan repayment program
- Health insurance
Director of Dining Experience (Chef Manager) [management]
Senior Living Residences —Canton, MA
- From $75,000 a year
- Email
- Residential
- Senior level
- Kitchen
- Commuter assistance
- Paid holidays
Quick Apply
Director of Rehabilitation
Reliant Rehabilitation —Brockton, MA
- $80,000 - $100,000 a year
- Management
- Customer service
- Physical & Rehabilitation Medicine
- Health insurance
- Dental insurance
Director of Rehabilitation
Reliant Rehabilitation —Brockton, MA
- $80,000 - $100,000 a year
- Management
- Customer service
- Physical & Rehabilitation Medicine
- Health insurance
- Dental insurance
Area Director Business Development
Sunrise Senior Living —Natick, MA
- $56,800 - $87,400 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 3 years
- Health insurance
- Dental insurance
Quick Apply
7d
Child Care Associate Center Director
BrightPath Kids USA —Canton, MA
- Full-time
- Customer service
- Mid-level
- Associate's degree
- Health insurance
- Dental insurance
Quick Apply
Quality Director (24568)
Ardent Staffing Solutions —Westborough, MA
- $130,000 - $145,000 a year
- Full-time
- Background check
- Engineering
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Director of Preschool
Hire Up Recruiting Inc —Dedham, MA
- $82,000 - $85,000 a year
- Background check
- School experience
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Director, Commercial Marketing Acute Care
Hologic —Marlborough, MA
- $151,200 - $268,800 a year
- Full-time
- Up to 50% travel
- Marketing
- 3 years
Studio Director
Goodwin Recruiting —Dedham, MA
- Full-time
- Management
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Director Product Development - Indoor Heated
SharkNinja —Needham, MA
- $123,800 - $246,400 a year
- Marketing
- 8 years
- Conflict management
- Health savings account
- AD&D insurance
19h
Director of Talent and Leadership Experience
Bally's Corporation —Providence, RI
- $135,000 a year
- 7 years
- Continuous improvement
- Organizational skills
Quick Apply
Senior Director Lean - Strategic Priorities
UNFI —Providence, RI
- $160,400 - $259,500 a year
- Full-time
- Remote
- Inventory management
- Engineering
- 11+ years
- Health savings account
- AD&D insurance
Quick Apply
Director, Client Service Manager
Fidelity Investments —Smithfield, RI
- $95,000 - $186,000 a year
- Full-time
- System design
- Office
- Continuous improvement
- Loan repayment program
- Health insurance
Head of Loyalty Strategy
Fidelity Investments —Smithfield, RI
- $125,000 - $258,000 a year
- Full-time
- Office
- Senior level
- 10 years
- Loan repayment program
- Health insurance
Lead Director, Stop Loss Relationship Management
CVS Health —Providence, RI
- $100,000 - $231,540 a year
- Full-time
- Bachelor's degree
- Fair chance
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
13d
Director of Operations & Customer Experience
Worcester Center for Performing Arts Inc —Worcester, MA
- $85,000 - $90,000 a year
- Weekends as needed
- 5 years
- Writing skills
- English
Quick Apply
Head of Hazardous Waste Customer Service (Norwood, MA)
Republic Services —Norwood, MA
- $125,900 - $173,150 a year
- Full-time
- Hybrid work
- Senior level
- 4 years
- Leadership
- AD&D insurance
- Employee stock purchase plan
Director of Workforce Development Program Delivery, Healthcare and Life Sciences
Community College of Rhode Island —Warwick, RI
- $90,000 - $100,000 a year
- Education
- US work authorization
- Senior level
9d
Executive Director, Distribution Center Operations
CVS Health —Woonsocket, RI
- $131,500 - $303,195 a year
- Full-time
- Microsoft Excel
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance

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director of customer experience jobs near woonsocket ri

Head of Brand

Fidelity Investments -
Smithfield, RI

Apply Now

Job Details

Full-time
$125,000 - $258,000 a year

Benefits

Loan repayment program
Health insurance
Tuition reimbursement
Paid time off
Parental leave

Qualifications

Customer behavior analysis
Brand voice
Brand storytelling
Marketing analytics
Brand positioning
Brand identity design
Marketing positioning
Cross-functional communication
Branding project leadership
Design systems

Full Job Description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

Reporting to the Head of Marketing & Social Platforms, you will lead the development and activation of Fidelity’s brand strategy, defining how the firm creates confidence for customers and clients in an increasingly complex and uncertain world. You will shape and scale an enterprise-wide brand system that connects brand to behavior across every interaction.

The Expertise and Skills You Bring

10+ years in marketing/cx experience
Extensive brand leadership experience, with a track record of building and scaling differentiated brand strategies that influence both perception and behavior.
A deep understanding of how brand connects to customer experience, product, and organizational behavior, with the ability to operationalize strategy across complex environments.
Strength in developing brand frameworks and governance models that scale, ensuring consistency across execution while enabling flexibility where needed. You have experience embedding brand into customer journeys and evolving brand expression across design, voice, and narrative with discipline.
An analytical mindset, using customer insight and behavioral understanding to guide decisions and connect brand efforts to measurable outcomes. You are an effective communicator who builds alignment and influences senior leadership across a complex organization.

The Value You Deliver

A clear, differentiated brand strategy that positions Fidelity as a source of confidence and guidance.
Strong governance that drives consistency, clarity, and accountability across all brand expressions and experiences.
Aligned execution across channels and touchpoints, ensuring the brand is delivered cohesively across how it looks, sounds, thinks, and performs.
Stronger customer and client engagement through improved clarity, reduced friction, and increased ability to act with confidence.
A modern approach to brand measurement that connects brand performance to decision enablement, engagement depth, and business impact.
Elevated organizational capability through coaching, clear standards, and disciplined application of brand across teams.
A brand that operates as both a competitive advantage and a growth accelerator, strengthening retention, advocacy, and long-term value.

The Team

The Marketing & Social Platforms organization within Fidelity Wealth delivers integrated, consumer-focused strategies that drive growth and strengthen the brand across the enterprise. The Brand team defines and governs how Fidelity shows up across every interaction, ensuring that strategy, expression, and experience are aligned and consistent. The team sets enterprise standards, drives governance, and guides execution to ensure the brand is delivered with clarity and discipline.

This team partners closely with functional experts across research and analytics, creative, and other marketing functions to bring the brand to life in ways that are insight-driven, consistent, and measurable. The team also collaborates with product, digital, advisor, and operational partners to embed brand into the moments that matter most.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

The base salary range for this position is $125,000-258,000 USD per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Refine Your Search

director of customer experience jobs in woonsocket ri

Head of Brand

Director of Dining Experience (Chef Manager) [management]

Director of Rehabilitation

Director of Rehabilitation

Area Director Business Development

Child Care Associate Center Director

Quality Director (24568)

Director of Preschool

Director, Commercial Marketing Acute Care

Studio Director

Director Product Development - Indoor Heated

Director of Talent and Leadership Experience

Senior Director Lean - Strategic Priorities

Director, Client Service Manager

Head of Loyalty Strategy

Lead Director, Stop Loss Relationship Management

Director of Operations & Customer Experience

Head of Hazardous Waste Customer Service (Norwood, MA)

Director of Workforce Development Program Delivery, Healthcare and Life Sciences

Executive Director, Distribution Center Operations

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