Top 374 Relations managers Jobs in Worcester, Ma

Logistics Manager
Confidential —Worcester, MA
- $70,000 - $90,000 a year
- Full-time
- Background check
- Spanish
- Sales
- Health savings account
- Health insurance
Quick Apply
Director of Housing Services
Woonsocket Housing Authority —Woonsocket, RI
- $91,000 - $93,400 a year
- Full-time
- 3 years
- Bachelor's degree
- Business Administration
- Health insurance
- Dental insurance
Quick Apply
11d
Labor & Employee Relations Specialist
UMass Memorial Health Care —Worcester, MA
- $142,168.00 - $255,902.40 a year
- 8 hour shift
- Hybrid work
- 5 years
- Master's degree
- Bachelor's degree
Employee Relations Consultant - Open Rank
University of Massachusetts Medical School —Worcester, MA
- $85,000 - $125,000 a year
- Full-time
- Word processing
- Writing skills
- Analysis skills
7d
Office Manager/Bookkeeper
D.R. POULIN CONSTRUCTION CO., INC. —Fitchburg, MA
- $25 - $30 an hour
- Full-time
- Mid-level
- Office
- Math
Quick Apply
Residential Senior Appraiser
Vision Government Solutions Inc —Hudson, MA
- $68,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Management
- 5 years
- Mileage reimbursement
- Paid holidays
Early Intervention Program Director
Mentor South Bay —Leominster, MA
- $80,000 - $83,000 a year
- Full-time
- Management
- Master's degree
- Children
- Paid holidays
- Paid time off
Quality Assurance Supervisor - First Shift
Rise Baking Company, LLC —Worcester, MA
- $76,670 - $92,004 a year
- Full-time
- Mid-level
- 3 years
- Mentoring
- 401(k)
Quick Apply
Sales Manager
Axion Recruitment —Worcester, MA
- $80,000 - $110,000 a year
- Full-time
- 5 years
- Continuous improvement
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
2d
Director of Managed Care Operations
UMass Memorial Health Care —Worcester, MA
- $101,025.60 - $181,854.40 a year
- 8 hour shift
- Hybrid work
- Office
- Master's degree
- Bachelor's degree
Operations Manager Trainee
PDS Health —Worcester, MA
- $30.50 - $40.00 an hour
- Full-time
- Dental office
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Senior Station Manager
Amazon.com Services LLC —Worcester, MA
- $135,000 - $182,700 a year
- Weekends as needed
- Engineering
- English
- Analysis skills
- AD&D insurance
- Health insurance
Front Desk Agent
Fairfield Inn & Suites Worcester Auburn —Auburn, MA
- $16 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Store Manager
Stop & Shop —Worcester, MA
- $74,400 - $150,000 a year
- Weekends as needed
- 5 years
- Merchandising
- Mid-level
- Flexible schedule
Human Resources Manager
Veterans Inc. —Worcester, MA
- $90,000 - $100,000 a year
- Online Application
- 6 years
- Office
- Master's degree
- 403(b) matching
- Paid parental leave
Quick Apply
Property Manager
Worcester Housing Authority —Worcester, MA
- $70,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Basic math
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
Human Resources Business Partner
Imperial Distributors, Inc. —Worcester, MA
- $65,000 - $85,000 a year
- Mid-level
- Presentation skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Property Manager (NE2024PM100)
Blue Castle Agency —Worcester, MA
- $75,000 - $110,000 a year
- Full-time
- Mid-level
- 3 years
- Computer skills
- Dental insurance
- Vision insurance
Quick Apply
Operations Manager
Eaton —Worcester, MA
- $113,000 - $165,000 a year
- Background check
- Engineering
- Fair chance
- Retirement plan
Case Manager
Promises Behavioral Health, LLC —Worcester, MA
- $45,000 - $55,000 a year
- Full-time
- Addiction Medicine
- Writing skills
- English

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relations managers jobs near worcester, ma

Logistics Manager

Confidential
Worcester, MA

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Road transportation operations
Operations management
Sales
Customer service
Expense management
Safety regulations
Regulatory compliance
In-person customer service
CDL A
DOT (Department of Transportation) regulations
Supervising experience
Team training
Recruiting
Productivity software
Training & development
Associate's degree

Full Job Description

Job Summary:

The primary duty of this position is to manage Route Service Representatives. This position supervises about 40 employees. This position interviews, hires, schedules, manages, assigns day-to-day work, evaluates performance, disciplines, terminates (if necessary), and otherwise is responsible for managing the Route Service Representatives. Through management of Route Service Representatives, the Route Supervisor builds and maintains customer relationships, resolves problems, and maintains the fleet to ensure excellent customer service.

Essential Job Duties and Responsibilities:

Effective at managing subordinate employees and evaluating their performance.
Effective at interviewing of candidates for Route Service Representative positions
Communicate with employees on performance and direction of tasks to meet goals.
Effective at training and leading teams of employees to achieve goals.
Maintain constant contact with Route Service Representatives (RSRs), operators , warehouse center and office management staff, external service providers and customers.
Manage, train and coordinate Route Service Representatives to meet and exceed operating and customer satisfaction objectives, often including daily meetings and monthly route observations.
Monitor Route Service Representative performance by conducting daily one-on-one meetings and monthly route observations.
Develop and optimize route structure to maximize customer service and control distribution expense as a percentage of revenue, including daily review of DOT trip sheets, timecards, comparison to GPS report, and rearranging stops among RSRs as needed to meet budget expectations.
Analyze data to evaluate and coach team members towards performance improvement in areas including product penetration, service commitments and productivity.
Structure documentation of, delivery of, and receipt of materials
Assist with measurement and documentation of customer satisfaction issues related to delivery of materials, including customer visitation.
Manage Inventory Levels at each designated account.
Assist with compliance with company and insurance carrier policies and directives, including assisting with monthly training and Safety In-Services.
Assist with compliance with Federal and State DOT regulations, including monitoring and managing issues related to Drivers Licenses and medical cards.

Supervisory Responsibilities:

The primary duty of this position is management. This position oversees the activities of Route Service Representatives, and serves a critical role in their hiring, training, scheduling, performance evaluation and management, task assignment, discipline, and if necessary, recommending and communicating their termination. Route Supervisors should be prepared to manage an entire team of Route Service Representatives (and may also supervise Operators and Loaders) that reports directly to them.

Minimum Qualifications:

Associate degree, with college courses in business and transportation/distribution, or equivalent experience in the industry making up for the lack of a degree.
2-5 years’ experience in a sales and customer service environment.
Knowledge of transportation/distribution, including regulatory requirements relating to drivers and vehicles.
Good human relations skills to work with subordinates, managers, sales personnel, and customers.
Exceptional communication, presentation, and training skills
Proficient in performance measurement and goal attainment.
Self-reliant and motivated professional, with good follow-through capabilities.
Proficient in MS Office Suite.

Preferred Qualifications:

Supervisory experience.
Class A Commercial Driver’s License.
Bilingual ( English & Spanish)

Travel Required:

The Route Supervisor works in an office environment within the facility, with some auto travel to customer locations. Travel is expected to take up 10% of work time, typically requiring riding with Route Service Representatives to evaluate work practices, vehicle performance, and meeting with customers. Employees are responsible for creating and submitting expense reports each week for expenditures incurred during travel.

Physical Requirements:

This position works predominantly within an office environment. The position requires considerable sitting, standing, and walking. Physical demands can involve lifting and handling inventory.

Work Environment:

This position exists primarily within the facility environment, with periodic office work. The facility environment can be loud, has wet areas, chemicals, and other hazards. The position requires the ability to communicate in person, telephonically and via email.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

relations managers jobs in worcester, ma

Logistics Manager

Director of Housing Services

Labor & Employee Relations Specialist

Employee Relations Consultant - Open Rank

Office Manager/Bookkeeper

Residential Senior Appraiser

Early Intervention Program Director

Quality Assurance Supervisor - First Shift

Sales Manager

Director of Managed Care Operations

Operations Manager Trainee

Senior Station Manager

Front Desk Agent

Store Manager

Human Resources Manager

Property Manager

Human Resources Business Partner

Property Manager (NE2024PM100)

Operations Manager

Case Manager

I want to receive the latest job alert for relations managers in worcester, ma

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