Top 302 Clerical support Jobs in Worcester, Ma

Summit Eldercare Service Coordinator
Fallon Health —Worcester, MA
- Full-time
- Basic math
- Mid-level
- Office
13d
Payroll & HR Administrator
Ballard Truck Center —Worcester, MA
- $23 - $27 an hour
- Mid-level
- Office
- Administrative experience
Quick Apply
New Patient Intake & Scheduling Coordinator
Confidential —Leominster, MA
- From $20 an hour
- Full-time
- Medical office experience
- Organizational skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
2nd Order Processing Clerk
Savvy Staffing Solutions, LLC —Clinton, MA
- From $19 an hour
- Full-time
- Computer literacy
- Office
- Warehouse
- Paid time off
- Parental leave
Quick Apply
STAFF ASSISTANT III
City of Worcester —Worcester, MA
- $32.03 - $39.04 an hour
- Full-time
- Bilingual
- Computer literacy
- Mid-level
13d
Administrative Assistant - CBHC
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $22 - $25 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
2d
Program Representative
Worcester Housing Authority —Worcester, MA
- $25.29 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick Apply
Clerk IV - Enrollment - Quinsigamond Community College
Quinsigamond Community College —Worcester, MA
- Full-time
- Office
- High school diploma or GED
- Experience equivalent to degree accepted
Principal Clerk
Worcester Housing Authority —Worcester, MA
- $24.37 an hour
- Spanish
- Microsoft Outlook
- Writing skills
Quick Apply
6d
Administrative Assistant II
Fitchburg State University —Fitchburg, MA
- $2,405.69 a week
- Part-time
- Background check
- Word processing
- English
- Paid holidays
- Disability insurance
6d
Non-Instructional Aide - Clerical - Proctor Elementary School
The Public Schools of Northborough and Southborough —Northborough, MA
- $25.18 - $28.00 an hour
- Full-time
- School experience
- Mid-level
- 3 years
Administrative Office Support - Guidance, Marlborough High School
Marlborough Public Schools —Marlborough, MA
- $30.03 an hour
- Full-time
- School experience
- Spanish
- High school
3d
Administrative Assistant (Part-Time)
Worcester Polytechnic Institute —Worcester, MA
- $20.00 - $22.50 an hour
- Part-time
- Computer literacy
- Mid-level
- Office
13d
Administrative Associate
Worcester Polytechnic Institute —Worcester, MA
- $21.00 - $23.50 an hour
- Full-time
- Inventory management
- Mid-level
- Office
- Tuition reimbursement
18h
Administrative Assistant - PACT
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $22 - $25 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
2d
DPW Administrative Assistant
Town of Paxton —Paxton, MA
- $26.56 - $27.90 an hour
- Weekends as needed
- Word processing
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Office Administrator/Receptionist
Donahue Industries —Shrewsbury, MA
- $25 - $32 an hour
- Part-time
- Office
- Administrative experience
- Organizational skills
- Paid time off
- Flexible schedule
Quick Apply
2d
Secretary Medical Admin, Sr. (Otolaryngology) - 40 hours, days
UMass Memorial Health —Worcester, MA
- $19.74 - $29.27 an hour
- 8 hour shift
- Hybrid work
- Inventory management
- Word processing
- High school diploma or GED
Administrative Assistant- ACCS
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $22 - $25 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
2d
Administrative Assistant II
TJ Maxx —Worcester, MA
- $18.00 - $29.95 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid parental leave
- Paid holidays

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Summit Eldercare Service Coordinator

Fallon Health -
Worcester, MA

Apply Now

Job Details

Full-time
13 days ago

Qualifications

Computer operation
Basic math
Employee relationship building
Productivity software
Stakeholder relationship building
Client interaction via phone calls

Full Job Description

Overview:

About us:

Fallon Health is a company that cares. We prioritize our members-always-making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, we deliver equitable, high-quality coordinated care and are continually rated among the nation’s top health plans for member experience, service, and clinical quality.

Fallon Health’s Summit ElderCare® is a Program of All-Inclusive Care for the Elderly–PACE for short. PACE, an alternative to nursing home care, is a program that helps people 55 and older continue living safely at home. At Fallon Health, we believe our individual differences, life experiences, knowledge, self-expression and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status and other characteristics that make people unique.

Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE— in the region.

Brief summary of purpose

Provides coordination, scheduling and problem resolution for all approved home care services for SE participants. Documents all actions in a timely manner in an electronic medical record (EMR). Supports other program administration needs as assigned.

Responsibilities:

Primary Job Responsibilities

Coordinates and schedules home care services to implement the plan of care established by the interdisciplinary team (IDT).
Works collaboratively with Home Care nurses and other staff, vendors, participants and families to support SE’s mission, promote high quality care and service as well as positive internal and external customer relations.
Communicates with homecare agencies and other vendors to coordinate services including initial orders, changes, cancellations and resumption of services.
Demonstrates professionalism and acts as an ambassador for Fallon Health and Summit ElderCare at all times
Emails or faxes open case needs to homecare agencies as required.
Effectively utilizes established systems and procedures to identify problem cases and alert management of need for additional interventions.
Follows up on all non-assigned cases as required until services are secured.
Documents all vendor authorizations and service coordination efforts in the EMR and other identified systems as assigned.
Documents all participant related telephone calls in the EMR.
Faciliates timely delivery of service authorizations to vendors.
Maintains a positive working relationship with peers, vendors and other staff.
Maintains an accurate record of participants’ home care services in a designated format.
Utilizes established systems to track data as assigned. Prepares reports as requested.
Conducts periodic audits of claims paid to ensure services were authorized by the IDT and facilitates resolution of identified issues.
Performs photocopying, faxing and other clerical duties as required.
Performs other duties as assigned by Operations Manager and other leadership staff.

Qualifications:

Qualification requirements

Education

High School diploma or equivalent preferred, or substantial work experience.

License/Certification

n/a

Experience

Past home care coordination experience highly desirable. Previous customer service experience preferred.
Excellent telephone and customer service skills
Relationship building skills
Strong organizational skills
Strong work ethic
Strong basic computer and office skills specifically with Microsoft Office
Ability to plan work and meet required deadlines
Ability to work in a fast-paced environment
Basic math skills
Ability to learn insurance terminology related to authorizations, claims and payments
Ability to perform multiple tasks efficiently and accurately, to proactively identify problems and resolve issues with minimal supervision.

Pay Range Disclosure:

In accordance with the Massachusetts Wage Transparency Act, the pay for this position is budgeted for $23.20 per hour which reflects what we reasonably and in good faith expect to pay at the time of posting. Final compensation will depend on the candidate’s experience, skills, and fit with the role’s responsibilities.

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#P02

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Refine Your Search

clerical support jobs in worcester, ma

Summit Eldercare Service Coordinator

Payroll & HR Administrator

New Patient Intake & Scheduling Coordinator

2nd Order Processing Clerk

STAFF ASSISTANT III

Administrative Assistant - CBHC

Program Representative

Clerk IV - Enrollment - Quinsigamond Community College

Principal Clerk

Administrative Assistant II

Non-Instructional Aide - Clerical - Proctor Elementary School

Administrative Office Support - Guidance, Marlborough High School

Administrative Assistant (Part-Time)

Administrative Associate

Administrative Assistant - PACT

DPW Administrative Assistant

Office Administrator/Receptionist

Secretary Medical Admin, Sr. (Otolaryngology) - 40 hours, days

Administrative Assistant- ACCS

Administrative Assistant II

I want to receive the latest job alert for clerical support in worcester, ma

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