Top 29 Construction coordinator Jobs in Worcester, Ma

Project Coordinator
California Closets —Hopkinton, MA
- $25 - $30 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Project Services Coordinator
California Closets CCO —Hopkinton, MA
- $23 - $27 an hour
- Full-time
- CAD
- Mid-level
- Paid holidays
- Health insurance
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Construction Project Coordinator
Veterans Inc. —Worcester, MA
- $26.44 - $31.25 an hour
- Online Application
- Microsoft Outlook
- Construction site
- Research
- 403(b) matching
- Paid parental leave
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Tenant Coordinator
Worcester Housing Authority —Worcester, MA
- $23.32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
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Division Coordinator-Garage
R.H. White Construction —Auburn, MA
- $25.96 - $31.15 an hour
- Full-time
- Pass drug screening
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
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Construction Operations Coordinator
Dacon —Natick, MA
- $65,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Construction Coordinator
ITG Communications —Auburn, MA
- Overtime
- Background check
- Clean driving record
- Construction site
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Purchase Coordinator ( Construction)
Greenwood Industries —Worcester, MA
- $60,000 - $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
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1d
Inspections Coordinator
Team Sunshine Construction, LLC —Hudson, MA
- From $24 an hour
- Full-time
- Customer service
- Mid-level
- Administrative experience
- Paid holidays
- Paid time off
Quick Apply
Operations Project Coordinator
Team Sunshine Construction, LLC —Hudson, MA
- From $24 an hour
- Full-time
- Residential
- Administrative experience
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Installation & Inspections Coordinator
Team Sunshine Construction, LLC —Hudson, MA
- From $24 an hour
- Full-time
- Mid-level
- Administrative experience
- Organizational skills
- Paid holidays
- Paid time off
Quick Apply
HVAC Scheduling Coordinator
Team Sunshine Construction, LLC —Hudson, MA
- $22 - $24 an hour
- Full-time
- Google Workspace
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
Payroll Coordinator
Consigli Construction —Milford, MA
- $61,000 - $74,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Installation Coordinator - Appliances
Ferguson Enterprises, LLC —Franklin, MA
- $15.43 - $33.45 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Health insurance

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Project Coordinator

California Closets -
Hopkinton, MA

Quick Apply

Job Details

Full-time
$25 - $30 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program

Qualifications

Microsoft Excel
Microsoft Outlook
High school diploma or GED
Microsoft Teams
Managing projects
Stakeholder management

Full Job Description

Overview

POSITION SUMMARY

The Project Services Coordinator is responsible for managing multiple projects simultaneously from sale through installation and post-installation follow-up. This role serves as a primary point of contact for customers throughout the project journey, ensuring an exceptional customer experience through proactive communication, effective project coordination, and timely resolution of issues. The Project Services Coordinator manages all aspects of project input and output, drives efficient workflows, minimizes errors, and partners with internal teams to ensure projects are completed accurately, on time, and to customer expectations.

ESSENTIAL FUNCTIONS

Manages a dedicated portfolio of projects by coordinating installers, field support technicians, product deliveries, and any required service appointments.
Manages project workflow from sale through installation, ensuring accurate execution, minimal errors, optimal production, and superior customer experience.
Tracks and communicates logistics, shipping and receiving activities, material availability, and reorder requirements, keeping customers and stakeholders informed of any impacts to project timelines.
Monitors project milestones and customer touchpoints to ensure service standards, quality expectations, and project commitments are consistently achieved.
Develops and maintains strong relationships with customers, Design Consultants, Installers, and internal partners to ensure seamless and positive customer experience throughout the project lifecycle.
Serves as a primary customer advocate (end to end ownership of the customer journey), providing proactive communication, timely updates, and clear expectations regarding project status, timelines, and next steps.
Reviews CAD plans with complexity teams and collaborates with Design Consultants to ensure customer requirements and design changes are accurately reflected and communicated.
Conducts regular follow-up with customers and Design Consultants to validate project details, confirm changes, and ensure satisfaction with project progress.
Utilizes CXT, Salesforce, and Epicor daily to perform administrative functions, document customer interactions, and deliver customer journey communications.
Proactively identifies and resolves customer concerns, project discrepancies, scheduling conflicts, and installation issues to minimize disruptions and enhance customer satisfaction.
Manages and coordinates service appointments, warranty work, and corrective actions as needed to ensure successful project completion and customer satisfaction.
Engages appropriate cross-functional resources to resolve escalated customer and project-related issues in a timely and professional manner.
Solicits customer feedback and identifies opportunities to improve processes, communication, and overall customer satisfaction.
Provides leadership with insights regarding customer trends, project performance, service challenges, and opportunities for continuous improvement.

POSITION QUALIFICATIONS

High school diploma and/or GED, college education preferred.
1+ years of experience of project management, preferably in construction and/or in the home renovations/improvement industry
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and Teams.
Prior experience of Salesforce CRM and ERP (Kinetic) desired
Strong initiative-taking communication and expectation setting, interpersonal and presentation skills
Customer advocacy and relationship management

SKILLS & ABILITIES

Exceptional customer service skills with a passion for delivering a positive and seamless customer experience.
Proven ability to proactively manage customer expectations and provide timely updates on project status, changes, and resolutions.
Strong project management and organizational skills with the ability to manage multiple projects, priorities, and deadlines simultaneously.
Excellent problem-solving and critical-thinking skills with the ability to identify issues, evaluate solutions, and drive timely resolution.
Demonstrated ability to de-escalate customer concerns and professionally manage difficult conversations while maintaining customer satisfaction.
Strong attention to detail and commitment to accuracy in project coordination, scheduling, documentation, and order management.
Ability to collaborate effectively with sales, design, operations, installation teams, and other stakeholders to achieve customer and business objectives.
Customer-focused mindset with the ability to advocate for customer needs while balancing operational requirements.
Ability to analyze project data, identify trends, and recommend process improvements to enhance efficiency and customer experience.
Strong decision-making skills and ability to work independently in a demanding environment.
Excellent time management skills with the ability to prioritize competing demands and adapt to changing business needs.
Experience with CRM, ERP, and project management systems, including Salesforce, Epicor, and other business applications preferred
Ability to manage planning, scheduling, and coordination activities with a high degree of accuracy and responsiveness.
Continuous improvement mindset with a willingness to identify opportunities to enhance processes, service delivery, and customer satisfaction.
Strong conflict resolution and negotiation skills.
Ability to maintain professionalism, composure, and a positive attitude under pressure.
Displays a strong sense of responsibility by being present and prepared for work each day.

Certificates & Licenses

Successfully complete a Background check

Government Regulations and Safety:

We are committed to providing a workplace free from serious recognized hazards and comply with standards, rules and regulations issued under the OSH Act. It is the responsibility of the employer and team members to examine workplace conditions to make sure they conform to applicable OSHA standards. As a result, we will make sure team members have and use safe tools and equipment and properly maintain this equipment.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

Must be able to remain in a seated position for prolonged periods while working at a computer
Frequently operates a computer, keyboard, mouse, phone, and other office equipment requiring fine motor skills
Must be able to read and view computer screens and documents for extended periods.
Regularly communicates with colleagues and clients in person, virtually, and by phone; ability to hear and speak clearly.
Occasionally moves about the office to access files, office equipment, or attend meetings.
May occasionally be required to lift or carry office supplies up to 10 pounds
Tasks involve frequent repetitive motion of the hands and wrists while typing or writing.
Minimal bending, squatting, kneeling, stretching, twisting, reaching, and climbing
Ability to frequently talk and hear
Ability to reach with hand and arms and grasp objects
Availability during business operation hours to align customer availability for the purpose of phone and email

Pay: $25.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

construction coordinator jobs in worcester, ma

Project Coordinator

Project Services Coordinator

Construction Project Coordinator

Tenant Coordinator

Division Coordinator-Garage

Construction Operations Coordinator

Construction Coordinator

Purchase Coordinator ( Construction)

Inspections Coordinator

Operations Project Coordinator

Installation & Inspections Coordinator

HVAC Scheduling Coordinator

Payroll Coordinator

Installation Coordinator - Appliances

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