Top 57 Operations manager distribution Jobs in Worcester, Ma

Senior Operations Manager
IntelliSource —Worcester, MA
- $100,000 - $120,000 a year
- Urgently hiring
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Operations Manager - Northborough, MA
Amazon.com Services LLC —Northborough, MA
- $91,000 - $136,500 a year
- Weekends as needed
- Customer service
- Military
- Engineering
- AD&D insurance
- Health insurance
10d
Operations Manager
BlueLinx —Bellingham, MA
- $100,000 - $120,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Warehouse experience
- Paid holidays
- Health insurance
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Operations Manager
Amazon.com Services LLC —Bellingham, MA
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
Operations Supervisor - Worcester, MA
Holman —Worcester, MA
- $72,950 - $103,955 a year
- Full-time
- Pass drug screening
- Research
- Mid-level
- Paid jury duty
- Health savings account
Quick Apply
10d
Senior Manager, Last Mile Operations
RXO, Inc. —Franklin, MA
- $110,000 - $130,000 a year
- Full-time
- Remote
- 5 years
- Military
- Pass drug screening
- Paid jury duty
- Health savings account
12d
Building Manager - FC/DC Operations
IntelliSource —Worcester, MA
- $127,800 - $156,200 a year
- Urgently hiring
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Truckload Operations Manager
Venture Transport —Devens, MA
- Full-time
- Spanish
- Customer service
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
10d
Operations Manager
United Rentals, Inc. —Shrewsbury, MA
- $80,665 - $120,995 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health insurance
Sr. Operations Manager
Amazon.com Services LLC - A57 —Charlton, MA
- $135,000 - $182,700 a year
- Weekends as needed
- Engineering
- Mentoring
- Recruiting
- AD&D insurance
- Health insurance
Distribution Center Operations Supervisor - Worcester
TJ Maxx —Worcester, MA
- $61,000 - $82,100 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Senior Manager, DC Operations
Cognex Corporation —Southborough, MA
- $140,000 - $185,000 a year
- Full-time
- 5 years
- Mentoring
- Senior level
- Paid holidays
- Disability insurance
Supervisor, Last Mile Operations
RXO, Inc. —Franklin, MA
- $67,000 - $70,000 a year
- Full-time
- Management
- Military
- Basic math
- Paid jury duty
- Health savings account
Operations Manager - Last Mile
RXO, Inc. —Westminster, MA
- $70,000 - $85,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid jury duty
- Health savings account
Sr. Manager, Operations
Performance Team —Hopedale, MA
- $110,000 - $120,000 a year
- Email
- Spanish
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Sr. 3PL Manufacturing Services Manager , Robotics Manufacturing & Technical Operations
Amazon.com Services LLC —Westborough, MA
- $121,200 - $163,900 a year
- Full-time
- SQL
- Warehouse
- Business Administration
- AD&D insurance
- Health insurance
Operations Manager
Ferguson Enterprises, LLC —Devens, MA
- $4,743.90 - $10,436.80 a month
- Full-time
- Microsoft Excel
- Microsoft Access
- Oracle
- Paid parental leave
- Health insurance
Inventory Operations Supervisor
Performance Team —Hopedale, MA
- $69,000 - $75,000 a year
- Email
- Mid-level
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Manager, Operations
Performance Team —Hopedale, MA
- $75,000 - $85,000 a year
- Email
- Research
- High school diploma or GED
- Team management
- Health insurance
- Dental insurance
Supervisor, Operations
Performance Team —Hopedale, MA
- $65,000 - $69,000 a year
- Email
- Mid-level
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance

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Senior Operations Manager

IntelliSource -
Worcester, MA

Quick Apply

Job Details

Contract
$100,000 - $120,000 a year

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Incident management
Less-than-truckload (LTL) transportation
Packing
Operations coordination planning
Warehouse management system
Order shipping
Packaging
Automated order picking
Incident management operations support
Distribution management
Supply chain returns management
Instructor-led training (training delivery method)
Shipping and receiving inventory management
Packing operations supervision
Managing teams as a warehouse supervisor
Logistics compliance
Safety compliance in distribution operations

Full Job Description

ABOUT INTELLISOURCE

IntelliSource is a national outsourcing partner specializing in Business Process Outsourcing (BPO), Recruitment Process Outsourcing (RPO), and Total Talent Management. With deep roots in high-volume fulfillment, distribution, and manufacturing operations, IntelliSource delivers end-to-end solutions that drive measurable results - on time and on target.

ABOUT THE ROLE

IntelliSource is seeking a results-driven Senior Operations Manager to own all back-half operations at a fulfillment and distribution center on a fixed-term contract engagement. Reporting directly to the Building Manager, this role carries full accountability for pick, pack, ship, and returns - the final mile of the building's promise to the customer.

This is a senior people leader and operational performance driver. The right candidate brings proven outbound expertise, a relentless focus on accuracy and on-time shipment, and the ability to build, develop, and push a high-performing supervisory team. They know how to read a wave, react to volume spikes, and still close the building on time.

Contract Duration: Immediate start through an estimated date on or around December 31, 2026 with final dates based on business demands. Project completion bonus equivalent to 20% of total salary paid upon meeting specific project milestones or the final delivery.

PRIMARY RESPONSIBILITIES

Operations Ownership
- Own all back-half operations outcomes including order picking, packing, shipping, and returns processing
- Manage order wave release coordination with the WMS team to maximize labor efficiency and ensure all SLAs are consistently met
- Ensure parcel and pallet accuracy; maintain carrier pickup compliance across all lanes and sort systems
- Drive quality inspection standards to minimize mispicks, damages, short shipments, and customer-facing errors
- Partner with the team to manage replenishment velocity and maintain pick zone availability for continuous order flow

Supervisory Leadership
- Lead, develop, and hold accountable a team of supervisors and frontline leads across all shifts
- Set clear daily and weekly performance expectations; conduct regular coaching conversations and formal performance reviews
- Build a culture of speed, accuracy, and pride of ownership within the outbound department
- Partner with the Building Manager on headcount planning, wave staffing, and surge coverage models

Safety & Compliance
- Champion a safety-first culture on the floor — model and enforce PPE compliance, conveyor and sortation safety, ergonomic best practices, and housekeeping standards
- Facilitate daily safety topics and participate actively in building safety walks and hazard identification processes
- Respond to and properly document all injuries, near-misses, and safety observations in the area
- Partner to implement corrective actions from safety audits and incident reviews

Train-the-Trainer Program
- Serve as a certified trainer and active champion of IntelliSource's Train-the-Trainer (TtT) program within the department
- Ensure all supervisors and leads are certified and executing structured onboarding, skill development, and performance coaching for new associates
- Monitor trainer effectiveness; continuously update training materials to reflect process changes, productivity standards, and safety requirements
- Identify high-potential frontline associates and develop clear pathways for advancement into lead and supervisory roles

KPI Management & Reporting
- Own outbound KPI performance; review metrics daily and drive corrective action plans when performance falls below target
- Deliver accurate performance reports to the Building Manager on a defined cadence
- Lead root cause analysis for performance gaps; implement and track structured improvement initiatives
- Maintain accurate WMS records, timekeeping, carrier documentation, and compliance reporting across all outbound operations

KEY PERFORMANCE INDICATORS (KPIS)

The completion bonus is tied to achieving 85% or greater across the following KPIs at project close:
- Units Per Hour (UPH) throughout Building
- Order & Receive Accuracy Rate
- On-Time Shipment Rate
- Dock-to-Stock Cycle Time
- Inventory Accuracy
- Safety Recordable Incident Rate (RIR)
- Associate Retention (90-Day)
- Train-the-Trainer Certification Rate
- Schedule Adherence / Attendance Rate

QUALIFICATIONS

Required
- 5+ years of progressive operations leadership with direct accountability for back-half operations at a fulfillment center, distribution center, or comparable high-volume facility
- Proven track record managing outbound teams of 30+ associates across multiple shifts, with full ownership of shipment accuracy and on-time delivery
- Deep knowledge of pick, pack, ship, and returns processes including wave management, sortation, carrier compliance, and parcel/LTL operations
- Hands-on WMS experience — proficiency in order management, wave release, and shipping modules required
- Strong OSHA/safety compliance background with documented experience reducing outbound-area incidents
- Experience participating in or delivering a structured Train-the-Trainer program

Preferred
- Prior experience in a senior-level contract or project-based operations role
- Experience with pick-to-light, put-to-light, sortation conveyors, or automated packing systems
- Familiarity with multi-carrier shipping platforms and carrier compliance requirements (UPS, FedEx, USPS, LTL)
- Experience leading outbound operations during facility ramp-up, startup, or peak-season periods
- Lean, 5S, or Six Sigma awareness; experience with structured problem-solving and continuous improvement

Candidate Profile
- A high-energy, performance-driven operations leader who thrives under daily shipment pressure and builds teams that deliver — consistently
- Urgency without chaos: this leader knows how to push pace, maintain quality, and keep the floor safe all at once
- Communicates with clarity and directness across all levels of the organization
- Motivated by a defined-term contract with clear deliverables, a hard close date, and meaningful financial upside tied to performance

COMPENSATION & BENEFITS

Competitive base salary commensurate with Senior Operations Manager / Outbound Manager market benchmarks
Salary range from $100,000 - $120,000 + bonus
Project completion bonus equivalent to 20% of total salary paid upon meeting specific project milestones or the final delivery.
Full benefits package including medical, dental, and vision coverage
Contract end date on or around December 31, 2026 with final dates based on business demands; potential for engagement extension based on mutual interest

WE ARE INTELLISOURCE

At IntelliSource, you will always be learning and improving in our consistently fun and challenging environment. We celebrate our differences, value our unique perspectives, and recognize milestones to uplift each other and be our best in what we do. IntelliSource is a reflection of our people. We are committed, inclusive, and lead with intention. Our varied departments are in full alignment to reach the common goal of seeking and identifying opportunities to ignite the possibilities within us and those around us. Whether remote, at a satellite location, onsite with a customer, or at our headquarters office – we take great pride in our company culture and the diversity within our organization that has developed over the years.

EOE STATEMENT

IntelliSource, LLC is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We are an E-Verify Employer.

Our company processes candidate data in line with our Candidate & Recruitment Privacy Notice. You can view it at: https://intellisource.com/carpn/. By submitting your application, you confirm that the information you provide is accurate and that you have read our Candidate & Recruitment Privacy Notice, which explains how we collect, use, share, and retain your personal data and how you can exercise your rights.

Quick Apply

Refine Your Search

operations manager distribution jobs in worcester, ma

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