Top 69 Patient accounts representative Jobs in Worcester, Ma

Front Desk Receptionist
Carnation Acupuncture, LLC —Worcester, MA
- $20 - $25 an hour
- Full-time
- Bilingual
- Background check
- Customer service
Quick Apply
13d
Patient Service Representative - TPR Float Pool
Saint Vincent Physician Services, Inc —Worcester, MA
- Full-time
- Float pool
- High school diploma or GED
- Entry level
- Health savings account
- Health insurance
Customer Service Representative - Billing
Quest Diagnostics —Marlborough, MA
- $17.20 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
Denials & Appeals Specialist
American Addiction Centers —Worcester, MA
- $25.62 - $34.61 an hour
- Addiction Medicine
- Adults
- Research
- Health insurance
- Dental insurance
7d
Patient Care Coordinator Bilingual Preferred
Ortho Sport and Spine Physicians —Worcester, MA
- Spanish
- HIPAA
- English
Quick Apply
Patient Services Floor Lead
Family Health Center —Worcester, MA
- $20.19 - $23.55 an hour
- Full-time
- Mid-level
- Under 1 year
Quick Apply
Marlborough ED Registration Representative 21 Hours Evenings
UMass Memorial Health —Marlborough, MA
- $17.69 - $28.01 an hour
- 8 hour shift
- HIPAA
- High school diploma or GED
- Computer skills
- On-the-job training
Ambulatory Services Representative, Per Diem
UMass Memorial Health —Leominster, MA
- $16.54 - $29.76 an hour
- 8 hour shift
- Urgent Care
- 3 years
- High school diploma or GED
Site Director - Patient Access
Conifer Health Solutions —Framingham, MA
- $111,492.33 - $167,238.49 a year
- Day shift
- Office
- Bachelor's degree
- Travel
- Health savings account
- AD&D insurance
Clinton ED Registration Representative 16 Hours Days
UMass Memorial Health —Clinton, MA
- $15 - $27 an hour
- 8 hour shift
- HIPAA
- Inpatient
- High school diploma or GED
- On-the-job training
13d
Experienced Dental Front Office-Patient Concierge Team
Dentistry By Dr David & Associates —Bolton, MA
- $20 - $30 an hour
- Full-time
- Dental office
- Writing skills
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Wholesale Representative
Essential Employment Services, Inc —Uxbridge, MA
- From $70,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Care Navigator
Aveanna Healthcare —Worcester, MA
- $60,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- HIPAA
Quick Apply
7d
Contract Manager, Managed Care Contracting
UMass Memorial Health —Worcester, MA
- $83,116.80 - $149,593.60 a year
- 8 hour shift
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
Patient Service Representative
Optum —Acton, MA
- $16 - $29 an hour
- Full-time
- Urgent Care
- Pass drug screening
- HIPAA
Quick Apply
Registration Representative ED Clinton - Evenings, 32-Hours
UMass Memorial Health —Clinton, MA
- $15 - $27 an hour
- 8 hour shift
- HIPAA
- High school diploma or GED
- Computer skills
- On-the-job training
Specialty Representative, Gastroenterology - Worcester, MA
AbbVie —Worcester, MA
- $78,500 - $192,500 a year
- Full-time
- Remote
- Pass drug screening
- English
- Mid-level
- Paid holidays
- Health insurance
23h
Patient Service Representative
Dental Care Alliance —Sturbridge, MA
- $18 - $20 an hour
- Full-time
- Dental office
- Cleaning
- Entry level
- Dental insurance
- 401(k)
1d
Senior Regulatory Affairs Specialist
Boston Scientific —Marlboro, MA
- $89,200 - $169,500 a year
- Hybrid work
- Microsoft Excel
- Research
- Office
Institutional & Specialty Sales Consultant - Stroke/Thrombosis - Worcester, MA
Bayer —Worcester, MA
- $124,320 - $186,480 a year
- Clean driving record
- Driver's License
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan

I want to receive the latest job alert for patient accounts representative in worcester, ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient accounts representative jobs near worcester, ma

Sales Consultant jobs in Worcester, MA

Care Navigator jobs in Worcester, MA

Customer Service Representative jobs in Marlborough, MA

Patient Care Coordinator jobs in Worcester, MA

Front Desk Receptionist jobs in Worcester, MA

Contract Manager jobs in Worcester, MA

Patient Registration jobs in Mobile, AL

Patient Registration jobs in Pensacola, FL

Vehicle Registration Clerk jobs in Pennsylvania

Patient Registration jobs in San Antonio, TX

Birth Registration jobs in Phoenix, AZ

Patient Registration jobs in Toledo, OH

Sales Consultant jobs in Bethpage, TN

Sales Consultant jobs in Roseville, CA

Sales Consultant jobs in Roanoke, VA

Cyber Security Consultant jobs in Atlanta, GA

Sales Consultant jobs in Spartanburg, SC

Nurse Consultant jobs in Connecticut

Care Navigator jobs in Columbus, OH

Urgent Care jobs in Chattanooga, TN

Front Desk Receptionist

Carnation Acupuncture, LLC
Worcester, MA

Quick Apply

Job Details

Full-time
$20 - $25 an hour
13 days ago

Qualifications

Teamwork
Insurance verification
EHR systems
Customer service
HIPAA
Filing
Medical scheduling
High school diploma or GED
Healthcare privacy protection
Health information regulatory compliance
Organizational skills
EMR systems
Front desk

Full Job Description

Job Overview
We are seeking an energetic and detail-oriented front desk receptionist to join our growing acupuncture practice. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing administrative functions that keep our clinic running smoothly. These would include answering the phone, managing the patient experience, particularly booking appointments, receiving payments, and confirming insurance eligibility.

The ideal candidate is detail-oriented, professional, and comfortable managing both administrative and financial aspects of patient care and is capable of performing all routine tasks of a medical front desk receptionist.

Your enthusiasm and organizational skills will help create a welcoming environment, streamline patient flow, and ensure accurate documentation. This position offers an exciting opportunity to support both patient care and operational excellence.

Responsibilities

1. Patient Access & Communication

Phone Operations: Answer multi-line phone systems professionally, providing clear communication, appointment coordination, and excellent phone etiquette.

2. Patient Reception & Intake

Arrival & Departure: Greet patients warmly upon arrival to ensure a positive first impression; facilitate a seamless check-in and check-out process.
Registration & Data Entry: Assist with intake procedures, including patient registration, data entry, and updating medical histories across various EHR systems.
Clinical Collaboration: Partner with clinical staff to facilitate care plans and ensure a smooth patient flow from the waiting room to the exam room.

3. Insurance & Financial Management

Insurance Verification: Verify coverage through established procedures, specifically including MassHealth and other third-party payers, before each appointment
Payment Collections: Collect and process payments for medical collections and copays and apply to appropriate charges in the patient's account.

4. Health Information & Administrative Support

Compliance: Maintain organized medical records and strictly adhere to HIPAA regulations for health information management.
Records Maintenance: Ensure accurate, up-to-date patient records and manage daily front desk workflow.
General Office Support: Handle medical administrative tasks including filing, faxing, copying, and maintaining clinic supplies.
Practice Operations: Assist with general daily operations to support the overall practice health.
Scheduling: Manage the daily clinic schedule and appointment booking using Jane EMR.
Inquiry Handling: Manage rescheduling requests and handle patient inquiries regarding insurance benefits or billing questions.
Reminders: Confirm appointments and manage patient reminders to minimize no-shows.
Work closely with the remaining admin staff to ensure operational excellence and accuracy

Qualifications

Proven experience in a medical office setting or healthcare environment with strong front desk or receptionist duties. Experience in acupuncture, chiropractic, physical therapy, or wellness clinic is preferred.
Exceptional communication skills required
Compliance with federal and regional regulations, particularly HIPAA and HITECH to protect PHIs are required
Familiarity with EMR systems is expected. Experience with Jane EMR is preferred.
Ability to verify insurance coverage accurately and process payments efficiently
Computer skills including proficiency in Microsoft Office, Adobe, and health information management software preferred
Strong organizational skills with attention to detail in documentation review and record keeping
Exceptional customer service skills combined with professional phone etiquette; bilingual abilities are preferred
Ability to multitask effectively in a fast-paced environment while maintaining a calm and positive attitude

Join our dedicated team where your proactive approach will make a meaningful difference in patient experiences! We are committed to fostering a supportive work environment that values your contributions while offering opportunities for growth within the healthcare industry.

Pay: $20.00 - $25.00 per hour

Application Question(s):

Where do you see yourself in 5 years?
Is there anything else you would like us to know that is not in your resume?
Are you available to work on Saturdays?
Please explain how much experience you have in customer service particularly in a medical setting, and explain why you are interested in this position while highlighting your past experience as it pertains to the requirements of this position.
A new patient walks in and asks to make a same-day appointment using her insurance. There are no available spots for the day, but you have noticed that some appointment slots had been previously double booked. What are the most important tasks that you need to accomplish to ensure the highest quality of client satisfaction without disrupting the normal clinic flow? Be as detailed as possible.
A new patient has insurance coverage with MGB and you call the insurer to confirm his eligibility but the representative refuses to provide the insurance information. The patient has an appointment in 2 hours. What are the best next steps in handling this situation?
It's a busy day in clinic as there are 2 new patients who simultaneously arrive for their appointments, a patient needs to check out and pay her copay and make a follow up appointment, and the office's phone starts ringing. How do you handle this situation? List the tasks and items in the order of their priority.

Education:

High school or equivalent (Required)

Experience:

Front desk: 1 year (Required)
EMR systems: 1 year (Required)
Insurance verification: 1 year (Required)

Ability to Commute:

Worcester, MA 01604 (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient accounts representative jobs in worcester, ma

Front Desk Receptionist

Patient Service Representative - TPR Float Pool

Customer Service Representative - Billing

Denials & Appeals Specialist

Patient Care Coordinator Bilingual Preferred

Patient Services Floor Lead

Marlborough ED Registration Representative 21 Hours Evenings

Ambulatory Services Representative, Per Diem

Site Director - Patient Access

Clinton ED Registration Representative 16 Hours Days

Experienced Dental Front Office-Patient Concierge Team

Wholesale Representative

Care Navigator

Contract Manager, Managed Care Contracting

Patient Service Representative

Registration Representative ED Clinton - Evenings, 32-Hours

Specialty Representative, Gastroenterology - Worcester, MA

Patient Service Representative

Senior Regulatory Affairs Specialist

Institutional & Specialty Sales Consultant - Stroke/Thrombosis - Worcester, MA

I want to receive the latest job alert for patient accounts representative in worcester, ma

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected