Top 249 patient services representative Jobs in worcester, ma

Patient Care Coordinator (Experience Preferred)
Achieve Physical Therapy —Acton, MA
- From $20 an hour
- Full-time
- Sales
- Mid-level
- Administrative experience
- Loan repayment program
- Health insurance
Quick Apply
Medical Receptionist
Aya Healthcare —Leominster, MA
- $20 - $25 an hour
- 12 hour shift
- Background check
- 7 years
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
1d
Dental Office Treatment Coordinator- Part Time
New England Dental Group-Marlborough —Marlborough, MA
- $25 - $27 an hour
- Part-time
- Dental office
- HIPAA
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Patient Coordinator
Unique Smile Dental Associates —Milford, MA
- $35,000 - $55,000 a year
- Full-time
- Bilingual
- Dental office
- OSHA
- Paid holidays
- Health insurance
Quick Apply
Patient Coordinator
Stow Dental Care —Stow, MA
- $38,000 - $48,000 a year
- Full-time
- Bilingual
- Dental office
- OSHA
- Paid holidays
- Health insurance
Quick Apply
6d
Medical Receptionist
ConvenientMD —Worcester, MA
- $20 - $25 an hour
- Part-time
- Urgent Care
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
11d
Front Desk Receptionist needed for a Busy Dermatology Office
Auburn Dermatology and Laser Center —Auburn, MA
- $17 - $19 an hour
- Full-time
- Bilingual
- Private practice
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
8d
Admissions Coordinator (2nd shift)
Spectrum Health Systems —Westborough, MA
- $20.50 an hour
- Full-time
- Writing skills
- Office
- High school diploma or GED
- Loan repayment program
- Health insurance
Quick Apply
Patient Coordinator
Winthrop Street Dentistry —Worcester, MA
- $20 - $24 an hour
- Full-time
- Spanish
- Dental office
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr
Fallon Health —Worcester, MA
- $20.50 an hour
- Call employer
- Hybrid work
- Microsoft Word
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Paid time off
10d
Patient Care Representative
Shields Health —Worcester, MA
- $17 - $29 an hour
- Part-time
- CPR Certification
- Anatomy knowledge
- Computer literacy
Quick Apply
Registration Rep/ FT/PT
UMass Memorial Health Care —Worcester, MA
- $15 - $27 an hour
- Part-time
- Surgery
- Computer literacy
- Writing skills
Registration Representative (Nights)
UMass Memorial Health Care —Worcester, MA
- $19.74 - $26.96 an hour
- 8 hour shift
- Surgery
- Computer literacy
- Writing skills
5d
Medical Secretary
Optum —Worcester, MA
- $16.15 - $28.80 an hour
- Urgently hiring
- Computer literacy
- Pass drug screening
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
5d
Receptionist - Per Diem
Hospital for Behavioral Medicine —Worcester, MA
- $25 an hour
- Overtime
- Inpatient
- Mid-level
- High school diploma or GED
- Free parking
- Employee assistance program
Quick Apply
8d
Registration Representative 24hr Evenings 1:30p-10p
UMass Memorial Health Care —Worcester, MA
- $19.74 - $26.96 an hour
- 8 hour shift
- Surgery
- Computer literacy
- Writing skills
5d
Patient Access Schedule Agent-SHARE Partially Remote 9A-530P
UMass Memorial Health Care —Worcester, MA
- $20.94 - $33.59 an hour
- 8 hour shift
- Remote
- Writing skills
- English
- Office
Patient Service Representative
Optum —Worcester, MA
- $16.00 - $27.69 an hour
- Urgently hiring
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
UNV ED 24 Hours Evening Shift
UMass Memorial Health Care —Worcester, MA
- $19.74 - $26.96 an hour
- 8 hour shift
- Surgery
- Computer literacy
- Writing skills
5d
Ambulatory Services Representative, Oncology, Per Diem
UMass Memorial Health Care —Worcester, MA
- $17.43 - $31.37 an hour
- 8 hour shift
- Urgent Care
- 3 years
- High school diploma or GED

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Patient Care Coordinator (Experience Preferred)

Achieve Physical Therapy -
Acton, MA

Quick Apply

Job Details

Full-time
From $20 an hour

Benefits

Loan repayment program
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Opportunities for advancement
Flexible schedule
Life insurance
Retirement plan

Qualifications

Medical documentation
Employee relationship building
Medical scheduling
Administrative experience
Medical administrative support
Patient interaction
Associate's degree

Full Job Description

Do you enjoy helping people feel supported and understood? Are you naturally organized, detail-oriented, and energized by being part of a collaborative, supportive culture? If so, this may be the role for you.

As a Patient Care Coordinator (Experience Preferred), you are often the first point of connection for our patients and play a vital role in shaping a welcoming, organized, and reassuring experience from the very first interaction. This position blends patient communication, front office administrative support, and teamwork, with a strong focus on empathy and service.

Why Achieve Physical Therapy?

At Achieve Physical Therapy, we believe in doing meaningful work; the kind that helps people move, heal, and reclaim their quality of life. Founded in 2008, we are a growing, privately owned and operated organization specializing in outpatient physical therapy, with expertise in orthopedics, sports rehabilitation, and pain management. With four clinics in Acton, Bedford, Hudson, and Sudbury, MA, and a team of 20+ skilled physical therapists, we are proud to serve our communities while fostering a workplace where both patients and staff are supported, valued, and encouraged to grow.

Key Responsibilities:

Serve as a welcoming and dependable first point of contact by answering incoming phone calls promptly and professionally
Respond to new patient inquiries from phone, website forms, and email in a timely and thoughtful manner
Listen to patient concerns or uncertainties and help guide them through next steps in care
Guide prospective patients through the scheduling and intake process with clarity, empathy, and confidence
Accurately register patients in the electronic medical record (EMR), ensuring all demographic, insurance, and intake information is complete prior to the initial evaluation
Confirm receipt of patient registration forms and proactively resolve any intake or scheduling conflicts
Schedule patient appointments based on availability, preferences, and clinic utilization needs
Track patient leads and referrals and maintain proactive communication to support every patient’s needs
Conduct appointment reminder and rescheduling calls to support patient attendance and continuity of care
Maintain clear, compassionate communication with patients, clinicians, and administrative team members
Assist with documentation management, scanning, and front office organization
Support a positive clinic environment by contributing to team communication, shared goals, and company values
Provide coverage for other Patient Care Coordinators as needed

Preferred Qualifications & Skills

2 years of experience in a healthcare or business-related office working with customers, scheduling and/or insurance verification.
Associates Degree preferred
Familiarity with insurance guidelines and basic medical terminology
EMR experience preferred
Proficient in Google Workspace (Gmail, Docs, Sheets, Chat, etc.)
Strong interpersonal, telephone, and communication skills
Pleasant and skilled at building strong relationships with people from all backgrounds and abilities
Sales skills preferred or a willingness to learn basic sales skills
Effective problem-solving and creative thinking skills
Strong time management, organizational, and attention-to-detail skills
Ability to work both independently and as team
Commitment to providing excellent customer service and patient satisfaction

Achieve Physical Therapy is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Loan repayment program
Opportunities for advancement
Paid time off
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance

Education:

Associate (Preferred)

Experience:

Healthcare or business-related office: 2 years (Preferred)

Ability to Commute:

Acton, MA 01720 (Required)

Ability to Relocate:

Acton, MA 01720: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient services representative jobs in worcester, ma

Patient Care Coordinator (Experience Preferred)

Medical Receptionist

Dental Office Treatment Coordinator- Part Time

Patient Coordinator

Patient Coordinator

Medical Receptionist

Front Desk Receptionist needed for a Busy Dermatology Office

Admissions Coordinator (2nd shift)

Patient Coordinator

Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr

Patient Care Representative

Registration Rep/ FT/PT

Registration Representative (Nights)

Medical Secretary

Receptionist - Per Diem

Registration Representative 24hr Evenings 1:30p-10p

Patient Access Schedule Agent-SHARE Partially Remote 9A-530P

Patient Service Representative

UNV ED 24 Hours Evening Shift

Ambulatory Services Representative, Oncology, Per Diem

I want to receive the latest job alert for patient services representative in worcester, ma

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