Top 153 Relations associate Jobs in Worcester, Ma

Logistics Manager
Confidential —Worcester, MA
- $70,000 - $90,000 a year
- Full-time
- Background check
- Spanish
- Sales
- Health savings account
- Health insurance
Quick Apply
Cannabis Transporter - Delivery Driver
Your Green Package —Natick, MA
- From $22 an hour
- Weekends as needed
- Hybrid work
- Background check
- Clean driving record
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
Sales Associate
Express —Auburn, MA
- Part-time
- Merchandising
- High school diploma or GED
- US work authorization
- Store discount
- Health insurance
6d
Part Time Production Associate
Vestis —Worcester, MA
- From $15 an hour
- Overtime
- Basic math
- No experience needed
- High school diploma or GED
- Paid training
- Flexible schedule
Quick Apply
Customer Relations Associate
Cornerstone Bank —Rutland, MA
- $20 - $21 an hour
- Extended hours
- Basic math
- Office
- High school diploma or GED
Associate Vice President for Government Relations and Community Engagement
Clark University —Worcester, MA
- $150,000 - $185,000 a year
- Full-time
- University
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
Sales Associate (Part-Time) - Webster Plaza, Worcester, MA
DTLR —Worcester, MA
- $15 an hour
- Extended hours
- Merchandising
- Maintenance
- English
- 401(k)
6d
Administrative Assistant II, Alumni Relations and Engagement/ University Advancement - Worcester State University
Worcester State University —Worcester, MA
- $2,358.52 a year
- Weekends as needed
- Mid-level
- Office
- University
- Paid holidays
- Disability insurance
Pharmacy Customer Service Associate
Walgreens —Holden, MA
- $17 - $19 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Diesel Service Technician
Jesco Inc —Shrewsbury, MA
- $30 - $40 an hour
- Overtime
- Dealership
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Vendor Program Manager (Hybrid)
MAPFRE —Webster, MA
- $67,600 - $86,100 a year
- Hybrid work
- Contracts
- In-person
- Senior level
- Health insurance
- Tuition reimbursement
Executive Director
Brookdale Senior Living Inc. —Auburn, MA
- $115,360 - $146,950 a year
- Nights as needed
- Writing skills
- 3 years
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
12d
Local Delivery Driver (CDL B)
Airgas, Inc. —Worcester, MA
- $29 an hour
- Full-time
- CDL B
- Hazmat Endorsement
- Local
- Paid jury duty
- Commuter assistance
Field Project Associate (Field Merchandiser)
Rocky's Ace Hardware —Fitchburg, MA
- $18.50 - $21.00 an hour
- Weekends as needed
- Clean driving record
- Up to 50% travel
- Construction site
HR Manager
Manpower —Holliston, MA
- $50 an hour
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
4d
Customer Relations Associate
PeoplesBank —Gardner, MA
- $20 - $21 an hour
- Extended hours
- Basic math
- Office
- High school diploma or GED
5h
Customer Relations Associate Float
Cornerstone Bank —Barre, MA
- $21 - $22 an hour
- Extended hours
- Basic math
- Office
- High school diploma or GED
Customer Relations Specialist
Spectrum Control, Inc. —Marlborough, MA
- $50,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid time off
- Benefits from day one
Quick Apply
Associate Director
Central Massachusetts Collaborative —Worcester, MA
- $110,000 - $120,700 a year
- Full-time
- Senior level
- Communication skills
Sales Associate
The Paper Store —Hudson, MA
- $15.00 - $16.50 an hour
- Part-time
- Computer literacy
- Maintenance
- Ability to lift 50 pounds
Quick Apply

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Logistics Manager

Confidential
Worcester, MA

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Road transportation operations
Operations management
Sales
Customer service
Expense management
Safety regulations
Regulatory compliance
In-person customer service
CDL A
DOT (Department of Transportation) regulations
Supervising experience
Team training
Recruiting
Productivity software
Training & development
Associate's degree

Full Job Description

Job Summary:

The primary duty of this position is to manage Route Service Representatives. This position supervises about 40 employees. This position interviews, hires, schedules, manages, assigns day-to-day work, evaluates performance, disciplines, terminates (if necessary), and otherwise is responsible for managing the Route Service Representatives. Through management of Route Service Representatives, the Route Supervisor builds and maintains customer relationships, resolves problems, and maintains the fleet to ensure excellent customer service.

Essential Job Duties and Responsibilities:

Effective at managing subordinate employees and evaluating their performance.
Effective at interviewing of candidates for Route Service Representative positions
Communicate with employees on performance and direction of tasks to meet goals.
Effective at training and leading teams of employees to achieve goals.
Maintain constant contact with Route Service Representatives (RSRs), operators , warehouse center and office management staff, external service providers and customers.
Manage, train and coordinate Route Service Representatives to meet and exceed operating and customer satisfaction objectives, often including daily meetings and monthly route observations.
Monitor Route Service Representative performance by conducting daily one-on-one meetings and monthly route observations.
Develop and optimize route structure to maximize customer service and control distribution expense as a percentage of revenue, including daily review of DOT trip sheets, timecards, comparison to GPS report, and rearranging stops among RSRs as needed to meet budget expectations.
Analyze data to evaluate and coach team members towards performance improvement in areas including product penetration, service commitments and productivity.
Structure documentation of, delivery of, and receipt of materials
Assist with measurement and documentation of customer satisfaction issues related to delivery of materials, including customer visitation.
Manage Inventory Levels at each designated account.
Assist with compliance with company and insurance carrier policies and directives, including assisting with monthly training and Safety In-Services.
Assist with compliance with Federal and State DOT regulations, including monitoring and managing issues related to Drivers Licenses and medical cards.

Supervisory Responsibilities:

The primary duty of this position is management. This position oversees the activities of Route Service Representatives, and serves a critical role in their hiring, training, scheduling, performance evaluation and management, task assignment, discipline, and if necessary, recommending and communicating their termination. Route Supervisors should be prepared to manage an entire team of Route Service Representatives (and may also supervise Operators and Loaders) that reports directly to them.

Minimum Qualifications:

Associate degree, with college courses in business and transportation/distribution, or equivalent experience in the industry making up for the lack of a degree.
2-5 years’ experience in a sales and customer service environment.
Knowledge of transportation/distribution, including regulatory requirements relating to drivers and vehicles.
Good human relations skills to work with subordinates, managers, sales personnel, and customers.
Exceptional communication, presentation, and training skills
Proficient in performance measurement and goal attainment.
Self-reliant and motivated professional, with good follow-through capabilities.
Proficient in MS Office Suite.

Preferred Qualifications:

Supervisory experience.
Class A Commercial Driver’s License.
Bilingual ( English & Spanish)

Travel Required:

The Route Supervisor works in an office environment within the facility, with some auto travel to customer locations. Travel is expected to take up 10% of work time, typically requiring riding with Route Service Representatives to evaluate work practices, vehicle performance, and meeting with customers. Employees are responsible for creating and submitting expense reports each week for expenditures incurred during travel.

Physical Requirements:

This position works predominantly within an office environment. The position requires considerable sitting, standing, and walking. Physical demands can involve lifting and handling inventory.

Work Environment:

This position exists primarily within the facility environment, with periodic office work. The facility environment can be loud, has wet areas, chemicals, and other hazards. The position requires the ability to communicate in person, telephonically and via email.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

relations associate jobs in worcester, ma

Logistics Manager

Cannabis Transporter - Delivery Driver

Sales Associate

Part Time Production Associate

Customer Relations Associate

Associate Vice President for Government Relations and Community Engagement

Sales Associate (Part-Time) - Webster Plaza, Worcester, MA

Administrative Assistant II, Alumni Relations and Engagement/ University Advancement - Worcester State University

Pharmacy Customer Service Associate

Diesel Service Technician

Vendor Program Manager (Hybrid)

Executive Director

Local Delivery Driver (CDL B)

Field Project Associate (Field Merchandiser)

HR Manager

Customer Relations Associate

Customer Relations Associate Float

Customer Relations Specialist

Associate Director

Sales Associate

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