Top 70 Relationship banker Jobs in Worcester, Ma

Assistant Customer Experience Manager
Millbury National Bank - Millbury, MA —Millbury, MA
- $26 - $32 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Banker Trainee
Middlesex Savings Bank —Boxborough, MA
- $36,010 - $46,219 a year
- Extended hours
- Computer literacy
- Basic math
- Office
Wealth Management Trainee (MA)
Bankers Life —Worcester, MA
- $50,000 - $80,000 a year
- Full-time
- Entry level
Quick Apply
Universal Banker (Worcester Common)
M&T Bank —Worcester, MA
- $20.55 - $34.25 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
2h
Associate Banker II - Greendale Worcester
TD Bank —Worcester, MA
- $22.00 - $27.75 an hour
- Weekends as needed
- Military
- Basic math
- Mid-level
- Health insurance
- Paid time off
Relationship Banker - Greater Worcester Area
Bank of America —Worcester, MA
- $25.00 - $26.77 an hour
- Extended hours
- Office
- Finance
- High school diploma or GED
Universal Banker
Beacon Bank —Worcester, MA
- $20.00 - $27.13 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
PT Universal Banker
Beacon Bank —Worcester, MA
- $20.00 - $27.13 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Citizens Teller - Part Time
Citizens Financial Group —Worcester, MA
- $20.67 - $25.48 an hour
- Weekends as needed
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
8d
Relationship Banker II Float (US)
TD Bank —Shrewsbury, MA
- $24.00 - $33.50 an hour
- Full-time
- Basic math
- Mid-level
- Office
- Health insurance
- Paid time off
12d
Citizens Teller
Citizens Financial Group —Shrewsbury, MA
- $20.67 - $25.48 an hour
- Weekends as needed
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
8d
Relationship Banker II - Worcester Park Ave - Spanish Speaking Preferred
TD Bank —Worcester, MA
- $23.25 - $30.75 an hour
- Full-time
- Spanish
- Basic math
- Mid-level
- Health insurance
- Paid time off
Relationship Banker
unibank —Worcester, MA
- $21 - $25 an hour
- Full-time
- Bilingual
- Office
- High school diploma or GED
Quick Apply
7d
Banking Center Specialist
Country Bank for Savings —Worcester, MA
- $22 - $29 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Citizens Banker
Citizens Financial Group —Marlborough, MA
- $25.00 - $31.25 an hour
- Weekends as needed
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Associate Banker I - Leominster
TD Bank —Leominster, MA
- $22.00 - $27.75 an hour
- Weekends as needed
- Military
- Basic math
- Office
- Health insurance
- Paid time off
Relationship Banker 3
Webster Five —Worcester, MA
- Full-time
- Mid-level
- Office
- 3 years
Relationship Banker
Clinton Savings Bank —West Boylston, MA
- $17.86 - $23.81 an hour
- Full-time
- Management
- Mid-level
- Office
Small Business Banker II - Worchester, MA
TD Bank —Worcester, MA
- $29.75 - $44.50 an hour
- Full-time
- Basic math
- Mid-level
- Office
- Health insurance
- Paid time off
Universal Banker (Float)
Beacon Bank —West Boylston, MA
- $20.00 - $27.13 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy

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relationship banker jobs near worcester, ma

Assistant Customer Experience Manager

Millbury National Bank - Millbury, MA
Millbury, MA

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Job Details

Full-time
$26 - $32 an hour

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Employee discount
Flexible schedule

Qualifications

Opening bank accounts
Written communication
Customer relationship building
Team supervision
Promoting bank products
Complaint handling
Customer inquiry handling
High school diploma or GED
Cross-selling
Team development
Critical thinking

Full Job Description

The Assistant Customer Experience Manager will support the AVP/Customer Experience Officer in the daily operation of the branch by providing leadership, coaching, and operational support to the retail team. They will play an active role in delivering exceptional customer service, opening deposit accounts, promoting Bank products & services and fostering a universal banker culture through cross-training and employee development. They will also oversee Marketing & Online Services.

Retail Responsibilities

· Manage day-to-day sales & service efforts of the Branch, including frequent & active coaching of all retail staff

· Assist retail staff with day-to-day operations, ensuring appropriate bank policy and procedures are followed

· Provides excellent customer service to our internal & external customers relative to opening accounts, daily transactions, inquiries, and problem resolution

· Oversee the customer follow up program & gold and platinum program

· Cross-Train retail staff as needed

· Keep retail procedures up to date

· Follow up on customer documentation and error correction

· Support customers and resolve friction points in their experience for all access channels

· Oversee all loan CIPs and new accounts

· Maintain IOLTA program

· Fill in for CXR during breaks and absences

· Open & Maintain IRA Relationships

· New customer onboarding for new loan customers

· All other duties deemed necessary by management

Digital Banking & Marketing Responsibilities

· Provide digital banking expertise for employees and assist customers with online banking needs and troubleshooting

· Proactively seek out ways to improve the digital banking experience for employees & customers

· Oversee all online leads and open online accounts to ensure they are being completed

· Maintain procedures for online banking and digital services

· Train staff on all digital products and services

· Participate in implementing new products/services and overseeing them post launch

· Assist with debit card troubleshooting as necessary

· Assist with marketing & social media management as needed

· All other digital banking projects deemed necessary by management

EDUCATION, SKILLS & ABILITIES

· High School diploma or equivalent required

· Previous management or supervisory experience

· Minimum 2-3 years financial experience required

· Comfortable with using Microsoft Office applications (Outlook, Word, Excel)

· Ability to open more complex accounts and transactions independently

· Ability to supervise staff

· Critical thinking, decision making and problem-solving skills

· Prior customer relationship building experience

Adaptability & flexibility

Pay: $26.00 - $32.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

relationship banker jobs in worcester, ma

Assistant Customer Experience Manager

Banker Trainee

Wealth Management Trainee (MA)

Universal Banker (Worcester Common)

Associate Banker II - Greendale Worcester

Relationship Banker - Greater Worcester Area

Universal Banker

PT Universal Banker

Citizens Teller - Part Time

Relationship Banker II Float (US)

Citizens Teller

Relationship Banker II - Worcester Park Ave - Spanish Speaking Preferred

Relationship Banker

Banking Center Specialist

Citizens Banker

Associate Banker I - Leominster

Relationship Banker 3

Relationship Banker

Small Business Banker II - Worchester, MA

Universal Banker (Float)

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