Top 442 Supervisor assistant Jobs in Worcester, Ma

Quality Assistant
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $21.50 - $25.27 an hour
- Microsoft Outlook
- Mid-level
- Databases
- Health insurance
- Dental insurance
3d
YOUTH SERVICES BRANCH LIBRARY ASSISTANT
City of Worcester —Worcester, MA
- $22.26 - $26.81 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Driver's License
Program Assistant
Boys & Girls Club of Worcester —Worcester, MA
- Part-time
- Bilingual
- CPR Certification
- High school diploma or GED
Client Services Assistant
Tufts University —Grafton, MA
- $20.90 - $28.90 an hour
- High school diploma or GED
- Typing
- In-person
Back of House Supervisor
Chick-fil-A —Worcester, MA
- $22 - $25 an hour
- Part-time
- No education required
- Customer service
- Mid-level
- Paid training
- Health insurance
Quick Apply
Student Services Coordinator
RFK Community Alliance —Lancaster, MA
- $57,000 - $63,100 a year
- Monday to Friday
- Experience working with individuals with disabilities
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Family Service Specialist Worcester Head Start
Worcester Public Schools —Worcester, MA
- $27 - $32 an hour
- Full-time
- Classroom
- Mid-level
- Preschool
3d
Archives and Special Collections Assistant (Library Assistant II) - Framingham State University
Framingham State University —Framingham, MA
- $1,872.37 a week
- Full-time
- Microsoft Access
- Management
- Mid-level
Front of House Supervisor
Chick-fil-A —Worcester, MA
- $22 - $25 an hour
- Part-time
- No education required
- Customer service
- Mid-level
- Paid training
- Health insurance
Quick Apply
Patient Care Tech (PCT) - ER
Saint Vincent Hospital —Worcester, MA
- Part-time
- Serving
- CPR Certification
- Vital signs
- Health savings account
- Health insurance
Administrative Assistant
Steris —Northborough, MA
- $20.00 - $24.46 an hour
- Full-time
- Word processing
- Computer literacy
- Basic math
- Paid holidays
- Disability insurance
Helping Hands
West Side House —Worcester, MA
- From $19.50 an hour
- Full-time
- Skilled nursing facility
- No experience needed
- English
- Paid holidays
- On-the-job training
Quick Apply
Archives and Special Collections Assistant (Library Assistant II)
Framingham State University —Framingham, MA
- $1,872.37 a week
- Full-time
- Microsoft Access
- Management
- Mid-level
2 Paraprofessionals
Dudley-Charlton Regional School District —Charlton, MA
- Full-time
- Classroom
- Entry level
Assistant Director for Events and Programming
Clark University —Worcester, MA
- $54,800 - $60,250 a year
- Full-time
- Mid-level
- Master's degree
- University
- Health insurance
- Dental insurance
Toolroom Supervisor
Jabil Circuit —Devens, MA
- $110,100 - $198,200 a year
- Full-time
- Management
- Computer literacy
- Mid-level
- Commuter assistance
- Paid parental leave
Unit Coordinator, Emergency Room, 32 Hour, Evenings 1-9P
UMass Memorial Health —Marlborough, MA
- $18.76 - $29.96 an hour
- 12 hour shift
- Inventory management
- Computer literacy
- Administrative experience
Patient Access & Referral Operations Supervisor
Community Health Connections, Inc. —Leominster, MA
- Computer literacy
- HIPAA
- Mid-level
Quick Apply
11d
Assistant Manager
Visionworks —Shrewsbury, MA
- $19.58 - $25.94 an hour
- Full-time
- No high school diploma
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
Quick Apply
10d
ONA Office Assistant - Part-Time - 12 hours per week
Friendly House Massachusetts —Worcester, MA
- $20 an hour
- Part-time
- Office
- Ability to lift 50 pounds
- Driver's License
Quick Apply
9d

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Quality Assistant

BEHAVIORAL HEALTH NETWORK INC -
Worcester, MA

Apply Now

Job Details

$21.50 - $25.27 an hour
3 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

High school diploma or GED
Data-driven problem-solving

Full Job Description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence across the Commonwealth, we are seeking a Quality Assistant to join our Corporate Quality Assurance team in Worcester. This role supports compliance monitoring, data management, performance measurement, accreditation readiness, and continuous quality improvement across BHN programs.

What We Offer:

Purpose-Driven Work – Support the quality and integrity of behavioral health services that make a meaningful difference in people’s lives.
Organization-Wide Impact – Help programs maintain accurate data, strong documentation, and readiness for regulatory and accreditation reviews.
Meaningful Quality Improvement – Contribute to practical improvements that strengthen program performance and service outcomes.
Broad Organizational Exposure – Collaborate with Quality Assurance, program staff, leadership, and other corporate teams across BHN.
Professional Growth – Build experience in healthcare quality, compliance, analytics, accreditation, reporting, and performance improvement.
Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
Comprehensive Benefits – Generous PTO, 403(b), tuition reimbursement, medical, dental, vision, employee assistance programs, and more.
Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

Collect, validate, and maintain program-level quality and performance data across multiple BHN programs.
Generate routine quality, compliance, audit, and performance reports for program and leadership review.
Assist with developing and maintaining dashboards, scorecards, charts, and other data visualizations.
Review documentation using standardized audit tools, checklists, and established quality indicators.
Support internal compliance reviews and preparation for external reviews involving CARF, MassHealth, DPH, CMS, managed care entities, and other regulatory or accreditation bodies.
Compile audit evidence, supporting documentation, and follow-up materials for quality reviews and leadership reporting.
Track corrective-action plans, assigned follow-up items, timelines, and implementation status with Quality Supervisors and program leadership.
Identify data discrepancies, documentation gaps, and emerging trends and communicate findings to the appropriate team members.
Assist with data collection for grants, contracts, accreditation, regulatory reporting, and organizational initiatives.
Support quality-improvement initiatives using established methods, including PDSA cycles and action planning.
Participate in committees, workgroups, project meetings, and department meetings; document minutes and track action items.
Help develop, organize, and maintain policies, procedures, workflows, standard operating procedures, training materials, and job aids.
Support satisfaction surveys, outcome measurements, performance-measurement plans, and special quality projects.
Maintain organized departmental databases, electronic records, and quality documentation while protecting confidential agency, employee, and client information.

Who You Are:

High School Diploma or GED required; an Associate’s Degree in Healthcare Administration, Public Health, Business Administration, Human Services, Quality Management, or a related field is preferred.
At least one year of experience in healthcare, quality assurance, compliance, administrative support, data management, or a related field preferred.
Experience with Microsoft Excel, Word, PowerPoint, Outlook, Teams, SharePoint, Smartsheet, electronic health records, or healthcare reporting systems preferred.
Strong organizational, analytical, and problem-solving skills, with the ability to manage responsibilities across multiple programs.
Ability to analyze data, identify trends, maintain accuracy, and communicate findings clearly.
Excellent verbal and written communication skills and the ability to work professionally with program staff, leadership, and other stakeholders.
Ability to manage multiple priorities, meet deadlines, respond to changing needs, and refocus after interruptions.
Ability to maintain confidentiality, work independently and collaboratively, and develop proficiency with additional software and reporting systems.
Ability to work on-site in Worcester.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care to individuals, families, and communities throughout Massachusetts. Our core values — Humanity, Empowerment, Accountability, Respect, and Teamwork — guide how we lead, how we serve, and how we support one another. If you’re ready to make a meaningful difference as part of a mission-driven organization, we’d love to hear from you.

Pay Range: $21.50-$25.27

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

supervisor assistant jobs in worcester, ma

Quality Assistant

YOUTH SERVICES BRANCH LIBRARY ASSISTANT

Program Assistant

Client Services Assistant

Back of House Supervisor

Student Services Coordinator

Family Service Specialist Worcester Head Start

Archives and Special Collections Assistant (Library Assistant II) - Framingham State University

Front of House Supervisor

Patient Care Tech (PCT) - ER

Administrative Assistant

Helping Hands

Archives and Special Collections Assistant (Library Assistant II)

2 Paraprofessionals

Assistant Director for Events and Programming

Toolroom Supervisor

Unit Coordinator, Emergency Room, 32 Hour, Evenings 1-9P

Patient Access & Referral Operations Supervisor

Assistant Manager

ONA Office Assistant - Part-Time - 12 hours per week

I want to receive the latest job alert for supervisor assistant in worcester, ma

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