Top 223 Supervisor processing Jobs in Worcester, Ma

Factory Repair Supervisor
IPG Photonics —Oxford, MA
- $70,550 - $97,359 a year
- Mid-level
- Office
- Travel
- Health savings account
- AD&D insurance
Quick Apply
5d
Supervisor Operations (Anesthesiology) - 40 hours, days
UMass Memorial Health Care —Worcester, MA
- $68,369.60 - $123,073.60 a year
- 8 hour shift
- Hybrid work
- Operating room
- Perioperative Care
- Business Administration
Supervisor, Production I
Steris —Northborough, MA
- $72,675 - $85,000 a year
- Full-time
- Basic math
- Mid-level
- Forklift
- Paid holidays
- Disability insurance
Manager, Operations
Maersk —Hopedale, MA
- $75,000 - $85,000 a year
- Email
- Research
- High school diploma or GED
- Team management
- Health insurance
- Dental insurance
Manufacturing Manager
PMM - America's Technology Molder —Hudson, MA
- $85,000 - $100,000 a year
- Full-time
- ERP systems
- Organizational skills
- In-person
- AD&D insurance
- Disability insurance
Quick Apply
Sr. Manager, Operations
Maersk —Hopedale, MA
- $110,000 - $120,000 a year
- Email
- Spanish
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Revenue Cycle Manager
1 Worcester Homes —Putnam, CT
- $51,749.86 - $62,322.41 a year
- Full-time
- Hospital
- Mid-level
- Analysis skills
Quick Apply
3h
Project Manager, Electrical
Massachusetts Water Resources Authority —Southborough, MA
- $98,087.43 - $137,144.76 a year
- Full-time
- 5 years
- Word processing
- Office
Quick Apply
Cust Serv Supervisor
Imperial Distributors, Inc. —Worcester, MA
- $53,000 - $75,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
10d
Operations Supervisor
Loomis Armored US, LLC —Boylston, MA
- $62,000 - $72,000 a year
- Full-time
- Mid-level
- Supervising experience
- Continuous improvement
- Health savings account
- Paid holidays
Quick Apply
Maintenance Supervisor
Worcester Housing Authority —Worcester, MA
- $37 - $42 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
Quick Apply
Supervisor, Security - Hopedale, MA.
Maersk —Hopedale, MA
- Overtime
- Mid-level
- US work authorization
- Fair chance
12d
Manager, Operations I
Steris —Northborough, MA
- $105,000 - $125,000 a year
- Full-time
- 7 years
- High school diploma or GED
- Bachelor's degree
- Disability insurance
- Relocation assistance
Supervisor, Medical Office (Orthopedics) - 40 hours, days
UMass Memorial Health Care —Westborough, MA
- $53,580.80 - $96,428.80 a year
- 8 hour shift
- Inventory management
- Word processing
- Mid-level
Shift Supervisor
Jushi —Millbury, MA
- $25 an hour
- Weekends as needed
- Hospitality
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
3d
EVS HOUSEKEEPING SUPERVISOR (FULL TIME)
Crothall Healthcare —Worcester, MA
- $23 - $27 an hour
- Urgently hiring
- Background check
- Hospital
- Mid-level
- Commuter assistance
- Disability insurance
Quick Apply
Manager - Warehouse
512Financial —Westborough, MA
- Urgently hiring
- Clean driving record
- Mid-level
- Forklift
- Paid holidays
- Paid time off
1d
Store Manager Trainee
Dollar Tree —Worcester, MA
- $63,003.20 - $78,659.36 a year
- Full-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Employee stock purchase plan
- Health insurance
9d
Operations Supervisor
Veolia —Hudson, MA
- $80,000 - $85,000 a year
- Extended hours
- 5 years
- Word processing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Project Manager
Valmet Inc. —Shrewsbury, MA
- Full-time
- Background check
- Marketing
- Pass drug screening
- 401(k) matching
10d

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Factory Repair Supervisor

IPG Photonics -
Oxford, MA

Quick Apply

Job Details

$70,550 - $97,359 a year
5 days ago

Benefits

Health savings account
AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Paid sick time
Pet insurance

Qualifications

Managing technical support teams
Stakeholder engagement
Staff supervision
Team supervision
Managing teams in a customer support role
Phone communication
Workplace dispute resolution
Managing clients in a customer support role
Data interpretation
Customer support
Managing projects
Productivity software
Task assignment
Negotiation in dispute resolution
Technical Proficiency
Cross-functional communication

Full Job Description

IPG Photonics is seeking a highly motivated and experienced individual to fill a critical role in the factory repair of IPG lasers, leading a team of technicians to fulfill the repairs.

IPG Photonics is a global leader and innovator of fiber laser technology. Our fiber laser technology is a significant enabler for our customers to revolutionize and disrupt a range of industries, including materials processing, high-tech electronics, advanced battery technology, automotive, aerospace, medical, and defense. The IPG Laser Systems group empowers its customers with powerful, reliable, and energy-efficient solutions.

Responsibilities

Supervisory leadership:

Monitor team's performance metrics and identify areas for improvement and implement corrective actions as needed.
Foster a customer-centric culture within the repair center team, emphasizing responsiveness, accuracy, and high-quality repairs.

Repair Center Oversight:

Manage and oversee the repair center operations, including diagnosing and repairing product issues, managing spare parts inventory, and ensuring timely completion of repairs.
Collaborate with technical experts and engineers to troubleshoot complex product issues and develop effective repair solutions.
Implement quality control measures to ensure repaired products meet company standards and customer expectations.

Service-related Activities Oversight:

Provide direct customer communications, updates and support customer escalations.
Maintain the technical knowledge database and know-how for lasers within the repair center's area of responsibility. Be the go-to person for customers and colleagues for all assigned laser products.
Coordinate and oversee all service-related activities, including warranty claims processing, product replacements, and service contract management.
Ensure compliance with service policies, procedures, and documentation to ensure that IPG follows industry regulations and company standards.
Collaborate with cross-functional teams, including product development, engineering, and quality assurance, to identify and address recurring product issues and improve product reliability.
Drive assigned continuous improvement initiatives to enhance service efficiency, reduce costs, and increase customer satisfaction.

Requirements:

Education and Experience

Associate's degree, technical certificate/degree, or technical equivalent
3-5 years laser, photonics or other sophisticated capital equipment field service experience

Required Abilities:

Proven experience in customer support or technical support management, preferably in a product-based industry.
Strong organizational skills with the ability to effectively prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
Excellent leadership and management abilities, with a focus on fostering teamwork, accountability, and continuous improvement.
Technical aptitude and understanding of product design, engineering principles, and troubleshooting methodologies.
Excellent communication and interpersonal skills, with the ability to interact effectively with customers, team members, and stakeholders at all levels.
Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions to improve operational efficiency and customer satisfaction.
Commitment to delivering exceptional customer service and a passion for continuously improving the customer experience.
Excellent interpersonal, negotiation, and conflict resolution skills.
Ability to prioritize tasks and to delegate them when appropriate.
Proficient with Microsoft Office Suite or related software.

PHYSICAL REQUIREMENTS

Prolonged periods of sitting and working on a computer.
- Ability to communicate effectively in person, by telephone, and through virtual communication platforms.
- Must be able to lift up to 15 pounds regularly and up to 25 pounds occasionally.
- Ability to move throughout office, manufacturing, and customer environments.
- Ability to travel domestically, including extended periods of sitting during transportation.

WORK ENVIRONMENT
This is a 100% on-site Position
The work environment is primarily a service repair depot, setting with occasional exposure to offices, warehouses and production environments. Appropriate personal protective equipment (PPE) may be required when visiting operational facilities.

IND123

#ZR

Req Benefits: Pay Range: The pay range on this posting applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location posted, the applicable range could differ. Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience. Other Compensation: Employees in this role are eligible for additional rewards which could include: Annual Discretionary Bonus or Sales Bonus as Applicable Benefits Provided: All Regular* US employees receive: Paid vacation time accrued based on years of service Paid sick time 12 (twelve) Paid Holidays Each Calendar Year *Prorated for reduced hour schedules Additional Benefits Offered: IPG also offers access to: Medical, dental, and vision insurance plans with options for HSA/FSA Dependent Care FSA Paid Basic Life and AD&D Insurance Short-term and Long-term Disability insurance 401(k) plan with Company matching Employee Stock Purchase Plan (ESPP) Tuition Reimbursement Program Employee Assistance Program (EAP) Adoption Assistance Pet Insurance Parental Bonding Leave Bright Horizons Backup Care Bright Horizons College Coach *Benefits eligibility may differ by program for reduced hour schedules. Deadline and How to Apply This job posting will remain active until a candidate is identified and/or the Company rescinds the job posting. For full consideration, please click on the link to apply.
Compensation: MA: $70,550 - 97,359

Quick Apply

Refine Your Search

supervisor processing jobs in worcester, ma

Factory Repair Supervisor

Supervisor Operations (Anesthesiology) - 40 hours, days

Supervisor, Production I

Manager, Operations

Manufacturing Manager

Sr. Manager, Operations

Revenue Cycle Manager

Project Manager, Electrical

Cust Serv Supervisor

Operations Supervisor

Maintenance Supervisor

Supervisor, Security - Hopedale, MA.

Manager, Operations I

Supervisor, Medical Office (Orthopedics) - 40 hours, days

Shift Supervisor

EVS HOUSEKEEPING SUPERVISOR (FULL TIME)

Manager - Warehouse

Store Manager Trainee

Operations Supervisor

Project Manager

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