About the Role:
As a CBRE Client Consulting Transformation Director, you will support client accounts for targeted engagements (typically 3–4 months) to diagnose operational, organizational, and process-related challenges across Occupancy Planning, Space Data Management, and CAD Drawing Management services.
This role acts as a hands-on change agent, assessing current-state operations, identifying root causes, and delivering an actionable transformation roadmap to stabilize and optimize account performance. This includes assessing delivery models, identifying risks, and designing programs that enable effective and scalable Occupancy Planning service delivery.
What You’ll Do:
Conduct structured diagnostic assessments to evaluate performance across people, process, technology, and governance.
Evaluate team capabilities against scope and service expectations.
Identify talent gaps and make recommendations for talent transformation.
Analyze current-state processes across Occupancy Planning, SDM, and CAD.
Define key problem statements and prioritize areas for improvement based on risk, impact, and client outcome.
Identify root causes and prioritize improvement areas.
Develop a clear transformation roadmap with defined actions and ownership.
Define process, governance and operating model changes required to stabilize and improve performance.
Lead workshops and working sessions with account teams and client stakeholders.
Present recommendations and align leadership on path forward.
Support early-stage implementation of priority actions and transition to account leadership ensuring sustained execution.
Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
Significantly improves and changes existing methods, processes, and standards within job discipline.
What You’ll Need:
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Bachelor's Degree preferred with 10+ years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
Lead and influence matrixed teams during diagnostic and transformation engagements.
Act as a trusted advisor to senior stakeholders, influencing decisions and driving accountability.
Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems
Leadership skills to set, manage, and achieve targets with a direct impact on multiple department results within a function.
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Expert organizational skills and an advanced inquisitive mindset.
Why CBRE:
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Our Values in Hiring:
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Disclaimers:
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Applicant AI Use Disclosure:
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
About CBRE Group, Inc.
CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum compensation for the Client Consulting Transformation Director position is $135,000 per year and the maximum salary for the position is $155,000 per year. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at
[email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
