Top 77 Customer relations representative Jobs in Worcester Ma

Territory Sales Representative
Inizio Engage —Worcester, MA
- $105,000 - $195,000 a year
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Paid parental leave
- Paid holidays
9d
Local Delivery Driver (CDL B)
Airgas, Inc. —Worcester, MA
- $29 an hour
- Full-time
- CDL B
- Hazmat Endorsement
- Customer service
- Paid jury duty
- Commuter assistance
Part-Time Site Supervisor - Milford, MA
Securitas Security Services —Milford, MA
- $25 an hour
- Part-time
- Writing skills
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
12d
Nursing Home Administrator
Life Care Center of Leominster —Leominster, MA
- $110,000 - $170,000 a year
- Full-time
- Nursing home
- Sanitation
- Bachelor's degree
Quick Apply
3d
Inside Sales Representative II
SENKO Advanced Components —Hudson, MA
- $25 - $27 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Paid holidays
- Dental insurance
Quick Apply
22h
Assistant Property Manager
Pennrose —Auburn, MA
- $24 - $25 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Journeyman Electrician
Lane Valente Industries —Thompson, CT
- Full-time
- Management
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Human Resources Generalist
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $60,000 - $75,000 a year
- Google Workspace
- Research
- Mid-level
- Health insurance
- Dental insurance
3d
Customer Care Representative
bankHometown —Putnam, CT
- $25 - $26 an hour
- Extended hours
- High school diploma or GED
- Organizational skills
- 1 year
Contact Center Representative
unibank —Whitinsville, MA
- $20 - $23 an hour
- Full-time
- Bilingual
- Computer literacy
- Research
Quick Apply
Counselor
Promises Behavioral Health, LLC —Worcester, MA
- $52,000 - $77,000 a year
- Writing skills
- English
- Mid-level
Customer Relations Manager
Cornerstone Bank —Webster, MA
- $32 - $36 an hour
- Extended hours
- Mid-level
- Office
- High school diploma or GED
8d
Sales Associate (Part-Time) - Webster Plaza, Worcester, MA
DTLR —Worcester, MA
- $15 an hour
- Extended hours
- Merchandising
- Maintenance
- English
- 401(k)
Cannabis Lab Manager
Phat Panda —Worcester, MA
- $50,000 - $70,000 a year
- Full-time
- Customer service
- Administrative experience
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
Customer Contact Center Supervisor
unibank —Whitinsville, MA
- $25 - $32 an hour
- Full-time
- Bilingual
- Sales
- Research
Quick Apply
Employee Relations Consultant - Open Rank
University of Massachusetts Medical School —Worcester, MA
- $85,000 - $125,000 a year
- Full-time
- Hybrid work
- Word processing
- Writing skills
- Analysis skills
Hybrid Reconstruction Estimator
Paul Davis Restoration of Worcester County, MA —Shrewsbury, MA
- $75,000 - $100,000 a year
- Full-time
- Hybrid work
- Office
- Residential
- Computer skills
- Disability insurance
- Dental insurance
Quick Apply
Part Time Customer Care Representative (27.5 hours)
bankHometown —Putnam, CT
- $25 - $26 an hour
- Extended hours
- High school diploma or GED
- Organizational skills
- 1 year
Price Rite - Store Manager (PRRC) Salary Range $81,000 - $105,000/yr
Price Rite —Worcester, MA
- $81,000 - $105,000 a year
- Inventory management
- Merchandising
- Mid-level
- AD&D insurance
- Paid holidays
3h
Price Rite - Assistant Store Manager (PRRC) Salary Range $21.00 - $31.50/hr
Price Rite —Worcester, MA
- $21.00 - $31.50 an hour
- Merchandising
- Mid-level
- Travel
- AD&D insurance
- Paid holidays
3h

I want to receive the latest job alert for customer relations representative in worcester ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer relations representative jobs near worcester ma

Territory Sales Representative

Inizio Engage -
Worcester, MA

Apply Now

Job Details

Full-time
$105,000 - $195,000 a year
9 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Customer relationship building
Pharmaceutical and medical sales experience
Bachelor's degree
Sales management systems proficiency
CRM system proficiency
Data-driven decision making

Full Job Description

We are seeking a performance-driven Territory Sales Representative who is passionate about improving patient outcomes and building strong relationships across the healthcare landscape. This role is responsible for developing and executing territory business plans, cultivating strategic customer relationships, and driving education and awareness of our client’s portfolio across hospitals, integrated delivery networks (IDNs), academic medical centers, specialty pharmacies, physician offices, outpatient infusion centers, and home infusion providers.

This position requires strong territory management skills, the ability to navigate complex healthcare organizations, and a customer-focused approach to identifying opportunities, supporting clinical education, and delivering value to healthcare professionals and key decision-makers. The Territory Sales Representative will collaborate closely with cross-functional partners to execute territory strategies, grow existing business, and develop new customer opportunities.

Why You'll Love Working Here

We believe great people deserve great support—at work and beyond. That’s why we offer a rewards experience designed to help you thrive personally, professionally, and financially:

Competitive pay that recognizes your experience, expertise, and impact
Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
Company-paid holidays so you can rest, recharge, and focus on what matters most
Recognition programs, contests, and awards that celebrate your contributions
Continuous growth opportunities through learning, leadership development, and career advancement support
A collaborative culture where your ideas are valued and your work makes a difference

We're also proud to be recognized for creating an exceptional employee experience:

Best Place to Work in BioPharma — 2022, 2023, 2025
Certified Great Place to Work® — 2021, 2023, 2025, 2026

Learn more: https://www.greatplacetowork.com/certified-company/7003732

What You'll Be Doing

Develop and execute strategic and tactical account plans for assigned hospitals, health systems, integrated delivery networks (IDNs), outpatient infusion centers, and large outpatient pharmacy accounts.
Build and maintain strong relationships with physicians, pharmacy leaders, hospital administrators, purchasing teams, specialty distributors, and key healthcare decision-makers.
Conduct compliant clinical and business discussions to educate customers on disease states, product benefits, and appropriate product utilization.
Navigate complex healthcare organizations to understand account structures, decision-making processes, customer needs, and treatment pathways.
Identify new business opportunities while expanding relationships within existing accounts to support territory growth.
Analyze territory performance, customer insights, market trends, and competitive activity to develop and adjust territory strategies.
Maintain accurate CRM documentation, account plans, forecasts, customer interactions, and territory records.
Collaborate with Sales Leadership, Medical Affairs, Market Access, Marketing, National Accounts, and other cross-functional partners to deliver coordinated customer solutions.
Attend local, regional, and national meetings, product training, and industry conferences.
Manage the assigned territory with a high degree of professionalism, compliance, and accountability while consistently delivering an exceptional customer experience.

What Do You Need for This Position?

Bachelor's degree required, preferably in Business, Life Sciences, or a related field.
Minimum of 3–5 years of pharmaceutical, biotechnology, or healthcare sales experience.
Experience calling on hospitals, integrated delivery networks (IDNs), specialty pharmacies, physician offices, infusion providers, or other institutional healthcare customers preferred.
Acute care, specialty biologics, immunology, or buy-and-bill experience preferred.
Demonstrated success building customer relationships, managing a sales territory, and achieving business objectives.
Strong business acumen, communication, presentation, and relationship-building skills.
Experience using CRM systems and leveraging customer insights to manage territory performance.
Ability to manage a large geographic territory with approximately 70% travel.

The base pay range for this position is $ 105 K – $ 195 K per year. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at: https://inizio.com/

Equal Opportunity & Inclusion

Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Inizio Engage is committed to providing reasonable accommodations in accordance with applicable law.

Inizio Engage complies with applicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Where permitted by applicable law, employment offers may be contingent upon the successful completion of a background check. Any information obtained from a background check will be considered in relation to the requirements of the relevant position, consistent with applicable law.

Candidate Use of Artificial Intelligence in Interviews

As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates may submit requests for reasonable accommodation in accordance with applicable law to the Inizio Engage Talent Acquisition team.

Apply Now

Refine Your Search

customer relations representative jobs in worcester ma

Territory Sales Representative

Local Delivery Driver (CDL B)

Part-Time Site Supervisor - Milford, MA

Nursing Home Administrator

Inside Sales Representative II

Assistant Property Manager

Journeyman Electrician

Human Resources Generalist

Customer Care Representative

Contact Center Representative

Counselor

Customer Relations Manager

Sales Associate (Part-Time) - Webster Plaza, Worcester, MA

Cannabis Lab Manager

Customer Contact Center Supervisor

Employee Relations Consultant - Open Rank

Hybrid Reconstruction Estimator

Part Time Customer Care Representative (27.5 hours)

Price Rite - Store Manager (PRRC) Salary Range $81,000 - $105,000/yr

Price Rite - Assistant Store Manager (PRRC) Salary Range $21.00 - $31.50/hr

I want to receive the latest job alert for customer relations representative in worcester ma

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected