Top 888 Customer service supervisor Jobs in Worcester Ma

Program Supervisor, Worcester, MA
Key Program, Inc. —Worcester, MA
- $71,680 - $73,680 a year
- Full-time
- Bilingual
- Management
- Mid-level
- Paid holidays
- Health insurance
Shift Supervisor
Eco Recovery Solutions —Shrewsbury, MA
- $88,000 - $93,000 a year
- Full-time
- Background check
- Mid-level
- Travel
- Health insurance
- Paid time off
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8d
CSR (Call Center) Manager
Endless Energy —Marlborough, MA
- $60,000 - $120,000 a year
- Weekends as needed
- Background check
- Google Workspace
- Mid-level
- Health insurance
- 401(k)
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Assistant Residential Supervisor
Justice Resource Institute —Thompson, CT
- $21 - $27 an hour
- Weekends as needed
- Mid-level
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Driver Supervisor - Home Depot
Universal Logistics of Virginia, LLC —Worcester, MA
- From $80,000 a year
- Weekends as needed
- Pass drug screening
- CDL A
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Account/Customer Service Representative
Opulent Solutions Group —Worcester, MA
- $55,000 - $65,000 a year
- Full-time
- No experience needed
- Driver's License
- Driving
- Travel reimbursement
- Paid training
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Scheduling Supervisor
Aveanna Healthcare —Worcester, MA
- $50,000 - $55,000 a year
- 8 hour shift
- Sales
- Mid-level
- Bachelor's degree
- Mileage reimbursement
- Opportunities for advancement
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Client Service Manager
Gallagher —Westborough, MA
- $63,500 - $106,500 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health savings account
Call Center Representative
Waste Connections —Westborough, MA
- $25 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Disability insurance
Quick Apply
3d
Customer Service Representative
Optum —Auburn, MA
- $16.15 - $28.80 an hour
- 8 hour shift
- 18 years or older
- Pass drug screening
- Pediatrics
- Paid training
Remote Customer Service Representative
Test of Time Plumbing Heating Air & Electrical —Worcester, MA
- $22 - $27 an hour
- 8 hour shift
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Disability insurance
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Customer Service/ Support Representative
Molex —South Grafton, MA
- $75,000 - $90,000 a year
- Oracle
- Pass drug screening
- Office
- Paid parental leave
- Health savings account
Customer Service Manager
Shaw's —Worcester, MA
- $22 - $32 an hour
- Full-time
- Mid-level
- Mentoring
- Cleaning
- Paid holidays
- Disability insurance
Quick Apply
3d
Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote
Fallon Health —Worcester, MA
- $31 an hour
- Full-time
- Hybrid work
- Mid-level
- Supervising experience
- Bachelor's degree
4d
Customer Service Representative
IPL Schoeller —Leominster, MA
- $57,962 - $72,461 a year
- Hybrid work
- Oracle
- High school diploma or GED
- Business
Quick Apply
Customer Service Manager
TransCore, LP —Auburn, MA
- $70,000 - $90,000 a year
- Full-time
- Spanish
- 5 years
- Mid-level
Quick Apply
E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager)
Whole Foods Market —Shrewsbury, MA
- $20.05 - $35.00 an hour
- Overtime
- Engineering
- Mid-level
- High school diploma or GED
- Store discount
- Paid time off
Cust Serv Supervisor
Imperial Distributors, Inc. —Worcester, MA
- $53,000 - $75,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
12d
Distribution Center Operations Supervisor - Worcester
TJ Maxx —Worcester, MA
- $61,000 - $82,100 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Customer Service Representative |West Boylston, MA
Bunzl —West Boylston, MA
- $20.00 - $21.85 an hour
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid holidays
- Health insurance
Quick Apply

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customer service supervisor jobs near worcester ma

Program Supervisor, Worcester, MA

Key Program, Inc. -
Worcester, MA

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Job Details

Full-time
$71,680 - $73,680 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
403(b)
Life insurance
Referral program

Qualifications

Residential treatment center experience
Driver's License
Experience working with children
Bachelor's degree
Bachelor's degree in human services
Working with youth

Full Job Description

Key Program seeks a Residential Program Manager (Program Supervisor) for their DCF residential program serving up to nine (9) adolescents. Manage the day-to-day operations of the program and maintain a structured, therapeutic, and trauma sensitive environment where youths can thrive. Join our multi-disciplinary team of talented professionals who support and make a positive difference with children, youth and families, while working for an organization that invests in employee well-being and work/life culture.

Total Compensation:

Salary: Generous starting salary range: $71,680 - $73,680* *Highest end of starting salary for master’s degree-level. Commensurate with experience, bachelor’s degree-level has potential for starting range salary negotiation.

Additional compensation is provided for: bilingual skills, on-call rotation stipend, extra shift rate, supervision of interns, and becoming certified to facilitate Crisis Prevention Institute (CPI) training. Opportunities exist for future annual merit-based salary increases.

Insurance:

Generous company contribution with over 90% of medical and 70% for dental premiums
Blue Cross Blue Shield provider network with low deductibles and co-payments. Including comprehensive preventative, diagnostic, and prescription, wellness and vision reimbursement and, preventative and restorative dental services.
Life Insurance (group term life equal to 1.5 times one’s annual salary).

Professional Development:

Up to $4,000 per year for graduate school tuition assistance and scholarship opportunities for clinical-related graduate school program.
Training and practice in evidence-based and innovative treatment methods such as DBT, Risking Connection® trauma-informed care framework, and collaboration with colleagues throughout the organization.

Self-Care:

Paid time-off benefits include 3 weeks of vacation, 2 weeks sick time, 3 days personal, and 3 days bereavement plus 12 paid holidays.
Employee recognition awards and celebrations.
Free, confidential employee assistance program for employees and adult household members for support with mental and physical health, financial, family, legal, parenting, and other concerns.

Other:

Reimbursement equivalent to IRS rate for work-related travel.
Up to $50 reimbursement for AAA Roadside Assistance membership.
403(b) Retirement savings account (tax-deferred).
Tax-advantaged Dependent Care savings account.
Generous employee referral bonus program.

Qualifications:

Bachelor’s degree in human services related field is required, a master’s degree is preferred AND
One to three years of prior experience with adolescent, latency, or young adult population in a residential setting.
A valid driver’s license and insured vehicle for employment.

Responsibilities:

Manage all areas of the residential program’s administration, youth and family services, and staff professional development and training.
Work collaboratively with external service providers and state partners to ensure an integrated approach to care.
Promote trauma-informed and person-centered philosophies within the program to promote emotional, behavioral and psychological well-being of children/youth.
Ensure youths receive quality services that comply with DEEC regulations and CARF accreditation standards
Participate in regional on-call rotation with administrative/supervisory/clinical team.

The Key Program is a private, non-profit human services agency whose mission is to support children, families, and emerging adults through trauma-informed, culturally grounded services that strengthen resilience, foster belonging, deepen community connections, and build a foundation for lasting well-being. Key works in conjunction with the MA DCF, RI DCYF and NH DCYF and is an agency provider of community-based services, residential treatment programming, and outpatient mental/behavioral health services.

Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.

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Refine Your Search

customer service supervisor jobs in worcester ma

Program Supervisor, Worcester, MA

Shift Supervisor

CSR (Call Center) Manager

Assistant Residential Supervisor

Driver Supervisor - Home Depot

Account/Customer Service Representative

Scheduling Supervisor

Client Service Manager

Call Center Representative

Customer Service Representative

Remote Customer Service Representative

Customer Service/ Support Representative

Customer Service Manager

Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote

Customer Service Representative

Customer Service Manager

E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager)

Cust Serv Supervisor

Distribution Center Operations Supervisor - Worcester

Customer Service Representative |West Boylston, MA

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