Top 333 Information desk Jobs in Worcester Ma

Guest Service Associate - Part Time
EcoTarium —Worcester, MA
- $17.45 an hour
- Part-time
- Spanish
- CPR Certification
- English
Quick Apply
3d
FRONT DESK RECEPTIONIST - Weekends
YWCA CENTRAL MASSACHUSETTS INC —Worcester, MA
- $17 an hour
- Part-time
- 18 years or older
- Computer literacy
- Office
Quick Apply
Float Patient Care Assistant
Planned Parenthood League of Massachusetts —Worcester, MA
- $24.21 an hour
- Part-time
- Vital signs
- HIPAA
- High school diploma or GED
- 403(b) matching
- Commuter assistance
2d
Front Desk Agent
Residence Inn by Marriott Worcester —Worcester, MA
- $17.50 an hour
- Weekends as needed
- Hotel
- US work authorization
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
7d
FRONT DESK RECEPTIONIST- Per Diem
YWCA CENTRAL MASSACHUSETTS INC —Worcester, MA
- $16.50 an hour
- Temporary
- Customer service
- Computer literacy
- High school diploma or GED
Quick Apply
Program Representative
Worcester Housing Authority —Worcester, MA
- $25.29 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick Apply
Front Desk Specialist-WHCH
Family Health Center —Worcester, MA
- $20.19 - $23.55 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Part time Front Desk Receptionist
Westborough Behavioral Healthcare Hospital —Westborough, MA
- $38,209 - $44,907 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Health savings account
- Disability insurance
Quick Apply
Archives and Special Collections Assistant (Library Assistant II) - Framingham State University
Framingham State University —Framingham, MA
- $1,872.37 a week
- Full-time
- Microsoft Access
- Management
- Mid-level
Archives and Special Collections Assistant (Library Assistant II)
Framingham State University —Framingham, MA
- $1,872.37 a week
- Full-time
- Microsoft Access
- Management
- Mid-level
Administrative Assistant II
University of Massachusetts Medical School —Worcester, MA
- $43,222.40 - $53,268.80 a year
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
4d
Receptionist - Comm
Benchmark Senior Living —Shrewsbury, MA
- From $16.50 an hour
- Part-time
- Serving
- High school diploma or GED
- Teaching
- Paid training
- Health insurance
Quick Apply
Cashier
Home Depot —Worcester, MA
- $17.50 - $18.50 an hour
- 1 year
- Entry level
Vending Route Driver (Worcester, MA)
Creedon and Co. —Worcester, MA
- Email
- Entry level
- Health insurance
- Dental insurance
Concierge
Overlook Communities —Charlton, MA
- $7.75 - $11.00 a week
- Part-time
- High school diploma or GED
- Entry level
Quick Apply
9d
Administration Assistant
Legend Property Management —Worcester, MA
- $15.50 - $17.00 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- 401(k)
- Flexible schedule
Quick Apply
1d
Client Services Assistant
Tufts University —Grafton, MA
- $20.90 - $28.90 an hour
- High school diploma or GED
- Typing
- In-person
Receptionist
Vantage at Worcester —Worcester, MA
- $15 - $17 an hour
- Part-time
- Nursing home
- Office
- Communication skills
Quick Apply
Outpatient Front Desk Coordinator- Whittier Rehab Outpatient Department
Whittier Health Network —Westborough, MA
- $18 - $21 an hour
- Organizational skills
- In-person
- Outpatient
- Continuing education credits
- Disability insurance
Quick Apply
Front Office Coordinator
Vision Source of Worcester —Worcester, MA
- $20 an hour
- Full-time
- Computer literacy
- Computer skills
- Entry level
Quick Apply
2d

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information desk jobs near worcester ma

Guest Service Associate - Part Time

EcoTarium -
Worcester, MA

Quick Apply

Job Details

Part-time
$17.45 an hour
3 days ago

Qualifications

Outdoor work experience

Full Job Description

Join the EcoTarium team and help create exceptional museum experiences for every guest. As a Guest Experience Associate, you are often the first and last person visitors interact with, setting the tone for a welcoming, engaging, and memorable visit. This customer-facing role supports admissions, retail, visitor information, memberships, train operations, and other guest services while promoting the EcoTarium's mission to inspire curiosity through nature and science.

Essential Functions

Greeting and welcoming all visitors with a friendly smile, direct eye contact, and providing information about exhibits, programs, and amenities to ensure a great customer experience.
Provide accurate information about exhibits, events, programs, memberships, train schedules, planetarium shows, and museum amenities.
Proactively assist guests with directions, accessibility needs, and recommendations to enhance their visit.
Resolve guest concerns professionally and escalate issues to management when appropriate.
Process transactions accurately and efficiently using our Customer Relationship Management (CRM) and Point of Sale (POS) systems in a friendly and timely manner.
Answer visitor inquiries in person, over the phone, and via email with courtesy and professionalism.
Assist guests during emergencies and follow all emergency policies and procedures.
Effectively communicate intercom announcements, and follow policies and procedures for radio use.
Maintain cleanliness in all Guest Experience Associate areas which include the Admissions Gatehouse, Ticket and Information Desk, Museum Gift Shop, Train Station, and Welcome Lobby.
Assist with crowd control during peak times by stepping out behind the desk when needed to help navigate groups.

Non-Essential Functions

Promote the EcoTarium events, programs, and membership opportunities to enhance visitor experience and support organizational goals.
Support new staff and volunteers through mentoring and teamwork.
Participate actively in all-staff community meetings, daily huddles (virtual or in person), and staff training.
Contribute to a professional and motivational work environment by encouraging teamwork and providing positive reinforcement to team members when a job is well done.
Other duties as needed and assigned by management.

Qualifications:

Ability to communicate clearly, professionally, and respectfully with guests from diverse cultural and linguistic backgrounds.
Previous customer service experience preferred but not required.
Friendly demeanor and strong interpersonal skills.
Enjoyment from working in a fast-paced environment as this is a high sensory and stimulating work environment due to constant interaction with guests. Ability to remain calm and professional during busy periods is necessary.
Be reliable, punctual, and dependable.
Support new staff and volunteers through mentoring and teamwork.
Willingness to work a flexible schedule, and must be able to work at least one weekend day, holidays as scheduled, and occasional evenings.
Must pass CORI, SORI and background checks to EcoTarium’s guidelines.
Ability to stand for extended periods and lift up to 30 pounds.
Be comfortable working in both indoor and outdoor work environments.
Must be able to provide a work permit if still enrolled in high school.
First Aid/CPR Certification preferred.
Bilingual in Spanish preferred
Provide exceptional customer service in both English and conversational Spanish, assisting guests with admissions, memberships, exhibits, programs, wayfinding, and general museum information.
Assist with communicating museum policies, emergency procedures, and guest needs in both English and Spanish.

The EcoTarium is an equal-opportunity employer. We value each member of the team, and are committed to inclusion and fostering a sense of belonging. We embrace diversity, and strive for equity and universal accessibility for employees and visitors.

Pay: $17.45 per hour

Work Location: In person

Quick Apply

Refine Your Search

information desk jobs in worcester ma

Guest Service Associate - Part Time

FRONT DESK RECEPTIONIST - Weekends

Float Patient Care Assistant

Front Desk Agent

FRONT DESK RECEPTIONIST- Per Diem

Program Representative

Front Desk Specialist-WHCH

Part time Front Desk Receptionist

Archives and Special Collections Assistant (Library Assistant II) - Framingham State University

Archives and Special Collections Assistant (Library Assistant II)

Administrative Assistant II

Receptionist - Comm

Cashier

Vending Route Driver (Worcester, MA)

Concierge

Administration Assistant

Client Services Assistant

Receptionist

Outpatient Front Desk Coordinator- Whittier Rehab Outpatient Department

Front Office Coordinator

I want to receive the latest job alert for information desk in worcester ma

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