Top 1816 Staff assistant Jobs in Worcester Ma

Quality Assistant
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $21.50 - $25.27 an hour
- Microsoft Outlook
- Mid-level
- Databases
- Health insurance
- Dental insurance
Recreational Activities Assistant - Full Time, every other weekend - Long-Term Care Facility (LTC)
Jewish Healthcare Center —Worcester, MA
- $17 - $19 an hour
- Full-time
- Background check
- Skilled nursing facility
- In-person
Quick Apply
Receptionist
NORTHEAST PROPERTIES —Worcester, MA
- From $17 an hour
- 8 hour shift
- Microsoft Word
- Spanish
- Microsoft Excel
Quick Apply
Early Childhood Assistant for Floater
Strawberries Early Learning Center —Worcester, MA
- $16 - $18 an hour
- Part-time
- Background check
- High school diploma or GED
- Experience working with children
- Paid time off
Quick Apply
Textiles Design Assistant
Berkshire Home Company —Worcester, MA
- $20 - $22 an hour
- Full-time
- Microsoft Outlook
- English
- Office
- Health savings account
- Health insurance
Quick Apply
STAFF ASSISTANT III
City of Worcester —Worcester, MA
- $32.03 - $39.04 an hour
- Full-time
- Bilingual
- Computer literacy
- Mid-level
STAFF ASSISTANT 3
City of Worcester —Worcester, MA
- $32.03 - $39.03 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Research
1d
Program Assistant
Boys & Girls Club of Worcester —Worcester, MA
- Part-time
- Bilingual
- CPR Certification
- High school diploma or GED
Lead and Assistant Child Care Staff
Boys & Girls Club of Worcester —Worcester, MA
- Part-time
- Writing skills
- High school diploma or GED
- Organizational skills
Office Administrator/Receptionist
Donahue Industries —Shrewsbury, MA
- $25 - $32 an hour
- Part-time
- Office
- Administrative experience
- Organizational skills
- Paid time off
- Flexible schedule
Quick Apply
8d
Medical Assistant
UMass Memorial Health —Worcester, MA
- $20.60 - $32.82 an hour
- 8 hour shift
- Vital signs
- BLS Certification
- High school diploma or GED
Administrative Assistant (Part-Time)
Worcester Polytechnic Institute —Worcester, MA
- $20.00 - $22.50 an hour
- Part-time
- Computer literacy
- Mid-level
- Office
Medical Assistant/Front Desk Receptionist
PRIMARY PEDIATRICS —Worcester, MA
- From $24 an hour
- Full-time
- Vital signs
- Organizational skills
- In-person
Quick Apply
ED Observation Assistant, 32 Hours, Nights
UMass Memorial Health —Worcester, MA
- $18.20 - $24.45 an hour
- 8 hour shift
- Patient monitoring
- Experience working with individuals with disabilities
- BLS Certification
Dental Assistant - training offered
Worcester Kids' Dentist —Worcester, MA
- $23 - $27 an hour
- Full-time
- Background check
- Dental office
- Patient monitoring
- Paid training
- Disability insurance
Quick Apply
5d
Executive Assistant
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $55 an hour
- Office
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Production Assistant - Communications Department
Worcester Public Schools —Worcester, MA
- Up to $31 an hour
- Full-time
- Spanish
- Marketing
- Mid-level
8d
Assistant Coach, Part-time
Worcester Polytechnic Institute —Worcester, MA
- $500 - $7,000 a month
- Part-time
- CPR Certification
- Driver's License
- University
Admin Assistant
Skilled Trades Partners —Worcester, MA
- $28 - $33 an hour
- Full-time
- Mid-level
- Office
- Construction experience
- Health insurance
- Paid time off
Quick Apply
21h
ASSISTANT VETERANS AGENT
City of Worcester —Worcester, MA
- $69,898 - $91,542 a year
- Full-time
- Bilingual
- Customer service
- Military

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staff assistant jobs near worcester ma

Quality Assistant

BEHAVIORAL HEALTH NETWORK INC -
Worcester, MA

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Job Details

$21.50 - $25.27 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

High school diploma or GED
Data-driven problem-solving

Full Job Description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence across the Commonwealth, we are seeking a Quality Assistant to join our Corporate Quality Assurance team in Worcester. This role supports compliance monitoring, data management, performance measurement, accreditation readiness, and continuous quality improvement across BHN programs.

What We Offer:

Purpose-Driven Work – Support the quality and integrity of behavioral health services that make a meaningful difference in people’s lives.
Organization-Wide Impact – Help programs maintain accurate data, strong documentation, and readiness for regulatory and accreditation reviews.
Meaningful Quality Improvement – Contribute to practical improvements that strengthen program performance and service outcomes.
Broad Organizational Exposure – Collaborate with Quality Assurance, program staff, leadership, and other corporate teams across BHN.
Professional Growth – Build experience in healthcare quality, compliance, analytics, accreditation, reporting, and performance improvement.
Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
Comprehensive Benefits – Generous PTO, 403(b), tuition reimbursement, medical, dental, vision, employee assistance programs, and more.
Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

Collect, validate, and maintain program-level quality and performance data across multiple BHN programs.
Generate routine quality, compliance, audit, and performance reports for program and leadership review.
Assist with developing and maintaining dashboards, scorecards, charts, and other data visualizations.
Review documentation using standardized audit tools, checklists, and established quality indicators.
Support internal compliance reviews and preparation for external reviews involving CARF, MassHealth, DPH, CMS, managed care entities, and other regulatory or accreditation bodies.
Compile audit evidence, supporting documentation, and follow-up materials for quality reviews and leadership reporting.
Track corrective-action plans, assigned follow-up items, timelines, and implementation status with Quality Supervisors and program leadership.
Identify data discrepancies, documentation gaps, and emerging trends and communicate findings to the appropriate team members.
Assist with data collection for grants, contracts, accreditation, regulatory reporting, and organizational initiatives.
Support quality-improvement initiatives using established methods, including PDSA cycles and action planning.
Participate in committees, workgroups, project meetings, and department meetings; document minutes and track action items.
Help develop, organize, and maintain policies, procedures, workflows, standard operating procedures, training materials, and job aids.
Support satisfaction surveys, outcome measurements, performance-measurement plans, and special quality projects.
Maintain organized departmental databases, electronic records, and quality documentation while protecting confidential agency, employee, and client information.

Who You Are:

High School Diploma or GED required; an Associate’s Degree in Healthcare Administration, Public Health, Business Administration, Human Services, Quality Management, or a related field is preferred.
At least one year of experience in healthcare, quality assurance, compliance, administrative support, data management, or a related field preferred.
Experience with Microsoft Excel, Word, PowerPoint, Outlook, Teams, SharePoint, Smartsheet, electronic health records, or healthcare reporting systems preferred.
Strong organizational, analytical, and problem-solving skills, with the ability to manage responsibilities across multiple programs.
Ability to analyze data, identify trends, maintain accuracy, and communicate findings clearly.
Excellent verbal and written communication skills and the ability to work professionally with program staff, leadership, and other stakeholders.
Ability to manage multiple priorities, meet deadlines, respond to changing needs, and refocus after interruptions.
Ability to maintain confidentiality, work independently and collaboratively, and develop proficiency with additional software and reporting systems.
Ability to work on-site in Worcester.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care to individuals, families, and communities throughout Massachusetts. Our core values — Humanity, Empowerment, Accountability, Respect, and Teamwork — guide how we lead, how we serve, and how we support one another. If you’re ready to make a meaningful difference as part of a mission-driven organization, we’d love to hear from you.

Pay Range: $21.50-$25.27

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

staff assistant jobs in worcester ma

Quality Assistant

Recreational Activities Assistant - Full Time, every other weekend - Long-Term Care Facility (LTC)

Receptionist

Early Childhood Assistant for Floater

Textiles Design Assistant

STAFF ASSISTANT III

STAFF ASSISTANT 3

Program Assistant

Lead and Assistant Child Care Staff

Office Administrator/Receptionist

Medical Assistant

Administrative Assistant (Part-Time)

Medical Assistant/Front Desk Receptionist

ED Observation Assistant, 32 Hours, Nights

Dental Assistant - training offered

Executive Assistant

Production Assistant - Communications Department

Assistant Coach, Part-time

Admin Assistant

ASSISTANT VETERANS AGENT

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