Top 306 customer service representative Jobs in wpafb, oh

Customer Service Advisor 1 Float - Beavercreek
WesBanco Bank, Inc. —Dayton, OH
- Urgently hiring
- Microsoft Outlook
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
Customer Service Representative
Demacian Consulting —Centerville, OH
- $50,000 - $60,000 a year
- Full-time
- Background check
- Ability to climb stairs
- In-person
Quick Apply
9d
Administrator, Service Center Part-Time - TForce Freight
TForce Freight —Dayton, OH
- Part-time
- 18 years or older
- Computer literacy
- Office
1d
Administrative/Customer Service
Crown Personnel Services —Dayton, OH
- From $17 an hour
- Full-time
- Background check
- Inventory management
- Office
- Health insurance
- Dental insurance
Quick Apply
Call Center Agent - Dayton - Monday - Thursday 11:00am to 7:30pm, Rotating Friday 8:30am to 5:00pm and Saturday 9:00am to 3:00pm
Versiti, Inc. —Dayton, OH
- $16 an hour
- Full-time
- High school diploma or GED
- In-person
- Communication skills
- Paid training
- Paid holidays
Customer Service Associate
Wawa, Inc. —Huber Heights, OH
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Customer Service Representative
KENNICOTT BROTHERS CO —Dayton, OH
- $16 - $20 an hour
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Call Center Agent
Morris Furniture Co.,INC. —Fairborn, OH
- $16 - $18 an hour
- 12 hour shift
- High school diploma or GED
- Ability to lift 50 pounds
- In-person
- Paid training
- Health insurance
Quick Apply
Customer Service Associate II
Dollar Tree —Fairborn, OH
- $11.50 - $12.00 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Associate I
Family Dollar —Fairborn, OH
- $11.50 - $12.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Associate I
Dollar Tree —Fairborn, OH
- $11.00 - $11.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Representative, Support Center (Bilingual Spanish)
Molina Healthcare —Dayton, OH
- $16.50 - $28.82 an hour
- Overtime
- Spanish
- Sales
- Computer literacy
- Health insurance
Customer Service Representative
United States —Dayton, OH
- $18 an hour
- Full-time
- Word processing
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service / Sales Representative
TWO MEN AND A TRUCK® —Beavercreek, OH
- $15 an hour
- Bilingual
- Background check
- Pass drug screening
- Opportunities for advancement
Quick Apply
Customer Service Representative
Circle K —Fairborn, OH
- $11 - $12 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service
- Paid training
- Health savings account
Customer Service Representative
U-Haul —Huber Heights, OH
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Onboarding Specialist
LexisNexis —Dayton, OH
- $44,500 - $74,100 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
13d
Full-Time Customer Service Agent
Envoy Air Inc. —Vandalia, OH
- $16.61 an hour
- Extended hours
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- Health insurance
Member Service Specialist (FULLY REMOTE)
American Montessori Society —Dayton, OH
- $20 - $23 an hour
- Full-time
- Remote
- US work authorization
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Fairborn, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
1d

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Customer Service Advisor 1 Float - Beavercreek

WesBanco Bank, Inc.
Dayton, OH

Apply Now

Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
401(k) matching

Qualifications

Customer communication
Customer relationship building
Promoting products
Writing skills
Identifying new business opportunities
High school diploma or GED
Business development
Phone canvassing
Initial Contact (sales skills)
Prospecting

Full Job Description

SUMMARY:

Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focuses on promotion of Bank's products and services. From an operational standpoint, the CSA is responsible for complying with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR, opening new deposit accounts, and connecting with customers to determine their needs and make recommendations and referrals for products and services to internal and external partners as applicable.

In addition, the CSA is expected to spend time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent promotion of bank products of new and existing Retail banking relationships. The CSA may participate in community service opportunities in the specific community or market.

ESSENTIAL FUNCTIONS:

. Excellent Customer Service

. Operational and Security Proficiency

. Identify referral opportunities

. Relationship building

. Promotion of Bank's products and services

. Business development (inside and outside)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

. Personally model the standards of the Bank's Mission, Vision, and Pledge.

. Required to initiate conversations to effectively assess the financial needs of Banking Center customers and be capable of effectively making recommendations and referring customers to business partners for promotion of bank products and services.

. Accepts and accurately processes all financial service transactions.

. Responsible for opening new deposit accounts and operating a cash drawer while following proper balancing and cash handling procedures along with uncovering other opportunities for products and services as well as making qualified referrals.

. Complies and operates within security and audit procedures.

. Consistently achieve production and referral goals through relationship development related activities including customer consultations, outbound telephone calls, business partner referrals, and onboarding calls to acquire new customer relationships or expand existing consumer or business relationships.

. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met.

. Sets priorities by continually monitoring performance against the banking center goals by adjusting individual activities as needed to meet those goals.

. Execute consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals.

. Educates bank team on uncovering opportunities to help advance financial wellness of customers.

. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements.

. Actively participates in regular staff meetings.

. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues.

. Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate.

. Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed.

. Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures.

. Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secure location.

. Contributes to a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.

OTHER REQUIREMENTS:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. This position will be responsible for maintaining and ensuring organizational compliance with the Bank Secrecy Act (BSA) regulations.

. Must possess the ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base.

. Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing.

. Must have strong product knowledge for the level of selling and successfully promoting products expected with position. Must have excellent organizational skills and the ability to multi-task and to be flexible.

. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.

. Sound mathematical and analytical skills preferred.

. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

ADDITIONAL INFORMATION:

WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.

Requirements:

High school diploma or GED required.

Banking, cash handling, sales, and customer service experience preferred.

Apply Now

Refine Your Search

customer service representative jobs in wpafb, oh

Customer Service Advisor 1 Float - Beavercreek

Customer Service Representative

Administrator, Service Center Part-Time - TForce Freight

Administrative/Customer Service

Call Center Agent - Dayton - Monday - Thursday 11:00am to 7:30pm, Rotating Friday 8:30am to 5:00pm and Saturday 9:00am to 3:00pm

Customer Service Associate

Customer Service Representative

Call Center Agent

Customer Service Associate II

Customer Service Associate I

Customer Service Associate I

Representative, Support Center (Bilingual Spanish)

Customer Service Representative

Customer Service / Sales Representative

Customer Service Representative

Customer Service Representative

Customer Onboarding Specialist

Full-Time Customer Service Agent

Member Service Specialist (FULLY REMOTE)

Pharmacy Customer Service Associate

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