Top 79 center manager Jobs in wright patterson afb oh

Customer Support Supervisor
Dayton Freight —Dayton, OH
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Paid holidays
9d
Event Manager
Culture Works —Dayton, OH
- $40,000 - $45,000 a year
- Weekends as needed
- Mid-level
- US work authorization
- Organizational skills
- Paid holidays
- Paid time off
Quick Apply
6d
RN Nursing Unit Manager, Part Time, Weekends
Allen View Healthcare Center —Springfield, OH
- Part-time
- RN License
- Mid-level
- 2 years
- Disability insurance
- Health insurance
Quick Apply
RN Nursing Unit Manager
Southbrook Healthcare Center —Springfield, OH
- Full-time
- Skilled nursing facility
- RN License
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
4d
Commissioning Manager
Domaco Encocorp Construction inc. (DEC) —Springfield, OH
- Full-time
- Construction site
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Project Manager - Design Engineering
Rittal LLC —Urbana, OH
- From $95,000 a year
- Full-time
- Engineering
- Microsoft Office
- Contracts
- Health insurance
- Tuition reimbursement
Quick Apply
7d
Quality Control Manager
Rittal LLC —Urbana, OH
- Full-time
- 5 years
- Engineering
- Assembly
- 401(k) matching
Quick Apply
Senior Manager, Domestic Design Engineering
Rittal LLC —Urbana, OH
- Full-time
- 5 years
- Product management
- Mentoring
- 401(k) matching
Quick Apply
Team Member
Casey's —Brookville, OH
- $12.00 - $15.50 an hour
- Part-time
- Merchandising
- No experience needed
- Quick service & fast food restaurant
- Paid holidays
- Health insurance
Scheduler Full Time
Endoscopy Center of Dayton Ltd. (10455) —Dayton, OH
- Full-time
- Bilingual
- Surgery
- Customer service
- Health savings account
- Paid holidays
Site Safety Manager (Lead)
Sheakley Workforce Staffing —Dayton, OH
- $52 - $56 an hour
- Contract
- 7 years
- Construction site
- Writing skills
Quick Apply
Operations Supervisor
Dayton Freight —Huber Heights, OH
- Full-time
- 18 years or older
- Management
- English
- AD&D insurance
- Paid holidays
Call Center & Dispatch Manager
McAfee Heating and Air Conditioning —Beavercreek, OH
- $65,000 - $85,000 a year
- Electrical experience
- Construction
- Senior level
- Paid holidays
- Health insurance
Quick Apply
8d
Assistant General Manager - Premium Services
Midwest Shooting Center —Dayton, OH
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
Lead CSR/Teller - Huber Heights, OH - Full-Time
Fifth Third Bank —Huber Heights, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
Personal Banker II - Huber Heights
Fifth Third Bank —Huber Heights, OH
- Full-time
- Mid-level
- Office
- Math
Warehouse Manager
I Supply Company —Fairborn, OH
- Urgently hiring
- Ability to walk for extended periods
- Word processing
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Sr. Network Administrator
Intrepid Solutions and Services, LLC —Dayton, OH
- $85,000 - $105,000 a year
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Assistant General Manager - Purchasing
Midwest Shooting Center —Dayton, OH
- $50,000 - $60,000 a year
- Full-time
- Customer service
- Team management
- Senior level
- Dental insurance
- Vision insurance
Quick Apply
Business Center Branch Manager
PNC Financial Services Group —Dayton, OH
- $82,500 - $137,500 a year
- Full-time
- Mid-level
- Office
- No degree
- Wellness program
- Health savings account

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center manager jobs near wright patterson afb oh

Customer Support Supervisor

Dayton Freight -
Dayton, OH

Apply Now

Job Details

Full-time
9 days ago

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Customer relationship management

Full Job Description

Overview:

The Customer Support Supervisor is intended to supervise and coordinate the Customer Support Representative employees engaged in the service activities necessary to achieve maximum performance by maintaining customer compliance in accordance with Company policy and procedures

Responsibilities:

Manage workload and performance of Customer Support Representatives and Receptionist(s)
Manage IQ Group payroll, attendance, paid time off, and schedules
Manage Guaranteed Service Program and expedited initiatives
Manage all forms of Corporate Customer Service communication (Phone, Email, Web Chat, and Jabber) to ensure optimal response time and efficiency
Monitor staffing levels based on phone/email/web chat reporting and admin requirements
Maintain, create, and implement new and existing account requirements and procedures to ensure all daily, weekly and monthly customer requirements are met
Work with CAM to ensure all customers are being handled in an efficient manner and that we are working in unison to reduce workload replications
Collaborate with Dedicate Care Supervisor to ensure maximum efficiency with in the Customer Relations Department
Manage and maintain department initiatives and audit
Point of escalation for any external customer complaint
Provide ongoing leadership and professional guidance through training and educational resources to internal employees consistent with company objectives, daily admin requirements, Customer Service expectations, and desired culture
Work with IT to manage the ISI Phone Reporting System and CISCO Finesse System
Work with IT to manage the receptionist console, technology, reporting, and backup
Provide necessary training and ongoing support to the Service Center Managers, Assistance Service Center Managers, and Office Managers concerning the ISI Phone Reporting System
Provide custom report and web support as needed
Coach, cross train, and develop employees through various types of meetings, employee feedback, employee recognition and discipline when necessary
Build and maintain relationships with external and internal customers
Investigate areas of customer and employee improvement
Continually improve processes and procedures to maximize productivity
Support Director of Customer Relations and Customer Manager as needed and directed

Qualifications:

Knowledge of the LTL/Transportation Industry
2 years of experience with customer relations, preferably in the transportation industry
Supervisory experience preferred
Bachelor’s Degree preferred
Good verbal and written communication skills
Strong interpersonal skills
Legally eligible to work in the United States

Benefits:

Stable and growing organization
Competitive weekly pay
Professional, positive and people-centered work environment
Fast-paced work environment
Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
Paid holidays (8); paid vacation and personal days
401(k) plan, Company Match

Physical Demands: Shift Available: 8:30 AM - 5:30 PM | Monday - Friday

Apply Now

Refine Your Search

center manager jobs in wright patterson afb oh

Customer Support Supervisor

Event Manager

RN Nursing Unit Manager, Part Time, Weekends

RN Nursing Unit Manager

Commissioning Manager

Project Manager - Design Engineering

Quality Control Manager

Senior Manager, Domestic Design Engineering

Team Member

Scheduler Full Time

Site Safety Manager (Lead)

Operations Supervisor

Call Center & Dispatch Manager

Assistant General Manager - Premium Services

Lead CSR/Teller - Huber Heights, OH - Full-Time

Personal Banker II - Huber Heights

Warehouse Manager

Sr. Network Administrator

Assistant General Manager - Purchasing

Business Center Branch Manager

I want to receive the latest job alert for center manager in wright patterson afb oh

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