Top 111 Patient access specialist Jobs in Wyncote Pa

Patient Support Specialist
Kelly Services —Horsham, PA
- $41 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
6d
Patient Access Rep - Evening Shift
Trinity Health Mid-Atlantic —Philadelphia, PA
- Part-time
- Hospital
- Outpatient experience
- High school diploma or GED
- Health insurance
- Dental insurance
7d
Patient Access Rep - Per Diem
Trinity Health Mid-Atlantic —Philadelphia, PA
- Part-time
- Hospital
- Outpatient experience
- High school diploma or GED
- Free parking
- Flexible schedule
5d
Oncology Insurance Authorization Specialist
Redeemer Health —Meadowbrook, PA
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Services Specialist
Cencora —Conshohocken, PA
- $34,000 - $62,370 a year
- Full-time
- Remote
- Microsoft Word
- Writing skills
- Research
- Paid parental leave
- Health insurance
Patient Access Specialist
PROMPTCARE COMPANIES INC —King of Prussia, PA
- $21 - $25 an hour
- Full-time
- Hybrid work
- Medical office experience
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Registration/Charge Entry Spec
Redeemer Health —Meadowbrook, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Scheduling Specialist Concierge - Day Shift
Trinity Health Mid-Atlantic —Langhorne, PA
- Full-time
- Hospital
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Patient Access Service Specialist
Cooper University Hospital —Camden, NJ
- $18 - $29 an hour
- Full-time
- Medical office experience
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Medical Receptionist- Old City
The Dermatology Specialists —Philadelphia, PA
- $0 a year
- Weekends as needed
- Computer literacy
- Computer skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
ROI Medical Records Specialist - Local Travel
MRO Corporation —Philadelphia, PA
- $16 - $22 a year
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Specialist: Quality Assurance and Training - Patient Access
Thomas Jefferson University and Hospitals —East Norriton, PA
- Full-time
- Management
- Computer literacy
- Bachelor of Science
- AD&D insurance
- Disability insurance
PATIENT ACCESS SERVICE SPECIALIST
Cooper University Health Care —Camden, NJ
- Full-time
- Hospital
- Medical office experience
- Mid-level
- Health insurance
- Dental insurance
HRPAS A/R Specialist / Accounts Receivable Specialist
Redeemer Health —Philadelphia, PA
- Full-time
- Mid-level
- High school diploma or GED
- Medical terminology
- Health insurance
- Dental insurance
Preregistration Specialist
Penn Medicine —Philadelphia, PA
- Mid-level
- 3 years
- High school diploma or GED
- Tuition reimbursement
Quick Apply
14d
Government Revenue Recovery Specialist
Fltr Philadelphia PA —Philadelphia, PA
- $18.00 - $18.30 an hour
- Full-time
- Remote
- Computer skills
- Business
- Associate's degree
- Disability insurance
- Dental insurance
Accounts Receivable Specialist
Redeemer Health —Philadelphia, PA
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Enrollment Specialist
Daymark Health —Philadelphia, PA
- $60,000 - $70,000 a year
- Monday to Friday
- Remote
- Mid-level
- 3 years
- Communication skills
- Health insurance
Quick Apply
Business Office Coordinator-Medical Billing
Greater Philadelphia Health Action —Philadelphia, PA
- Full-time
- CPR Certification
- Computer literacy
- BLS Certification
- Paid holidays
- Health insurance
Quick Apply
Hospital Registration Specialist
Emerus —Aston, PA
- PRN
- Microsoft Word
- Microsoft Outlook
- HIPAA
- 401(k) matching
- Flexible schedule

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Patient Support Specialist

Kelly Services -
Horsham, PA

Quick Apply

Job Details

Full-time
$41 an hour
6 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Work from home
Vision insurance
Retirement plan
Paid sick time

Qualifications

Customer communication
Incident Escalation
Bachelor's degree
Escalation handling

Full Job Description

Patient Support Specialist

We are seeking a compassionate and detail-oriented Patient Support Specialist to join the MyCARVYKTI Call Center team. This role is critical in supporting patients throughout their treatment journey by managing casework, coordinating logistics, and ensuring compliance with program standards.

Key Responsibilities

Case Management & Call Center Operations

Serve as the point person on patient cases and perform day-to-day call center activities including patient enrollment, eligibility checks, travel/logistics arrangements, and incidental reimbursement.
Manage inbound/outbound calls and respond to inquiries from patients, caregivers, and treatment centers regarding support services.
Maintain accurate case records in Salesforce and Box.
Prioritize cases based on urgency and escalate appeals/exceptions to Gold/Navy Supervisors.
Collaborate with third-party vendors (Atlas and Connective) for travel, eligibility, and reimbursement support.

Compliance & Operational Excellence

Manage cases in accordance with SOPs and control documents.
Follow all SOPs, Work Instructions, and Call Guide protocols including caller verification, consent collection, and use of approved language.
Handle PHI with strict adherence to compliance standards.
Submit Adverse Events within 24 hours.
Use feedback from call monitoring and audits to improve performance.

Customer Service Excellence

Provide accurate and thorough program details to set expectations.
Communicate clearly and empathetically throughout the patient journey.
Send relevant program communications/resources.
Build rapport and trust with customers.
Use active listening and probing to resolve inquiries and generate insights.

Training & Team Support

Complete onboarding training before engaging with patients/caregivers/treatment centers.
Participate in ongoing education and identify training needs.
Complete Salesforce and SUMMIT training modules as required.
Model PSS responsibilities and support new team members through shadowing.

Treatment Center Engagement

Manage relationships with assigned treatment centers including onboarding, re-education, annual reviews, and ongoing collaboration.
Establish and document “ways of working” including distance policies and required interactions.
File policies and deviations per SOP with supervisor notification.

Program Insights & Data Collection

Submit 3–5 monthly entries to the Customer Insight Google Doc Form.
Share insights and recommendations with leadership.
Assist with treatment center data reviews to ensure no patient is missed.
Participate in QBR data collection and team meetings.

Requirements

Have a Bachelor's degree
A minimum of 3 years of relevant experience is required; pharmaceutical/medical call center experience is preferred.
Deep understanding of program rules and control documents.

Strong empathy and communication skills.
Excellent organizational and prioritization abilities.
Ability to assess urgency and escalate appropriately.
Calm and compassionate demeanor in high-pressure situations.
Willingness to seek supervisor guidance when SOPs are unclear.
Ability to route questions to appropriate leadership team members.
Provide customer testimonials as requested.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Opportunity is calling.

Ready for a contact center job that offers freedom and flexibility, and truly values your skills? We thought so. We’re KellyConnect®-and wherever life takes you, we have great contact center opportunities that align with your preferred workstyle, schedule, and location. Looking to work from home, or work specific hours? No problem. Best of all, we only work with companies that share our focus on treating employees like the deeply valued people that they are.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

Quick Apply

Refine Your Search

patient access specialist jobs in wyncote pa

Patient Support Specialist

Patient Access Rep - Evening Shift

Patient Access Rep - Per Diem

Oncology Insurance Authorization Specialist

Patient Services Specialist

Patient Access Specialist

Registration/Charge Entry Spec

Scheduling Specialist Concierge - Day Shift

Patient Access Service Specialist

Medical Receptionist- Old City

ROI Medical Records Specialist - Local Travel

Specialist: Quality Assurance and Training - Patient Access

PATIENT ACCESS SERVICE SPECIALIST

HRPAS A/R Specialist / Accounts Receivable Specialist

Preregistration Specialist

Government Revenue Recovery Specialist

Accounts Receivable Specialist

Enrollment Specialist

Business Office Coordinator-Medical Billing

Hospital Registration Specialist

I want to receive the latest job alert for patient access specialist in wyncote pa

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