Top 333 Phone representative Jobs in Wyoming, Mi

Patient Service Representative II
Solaris Health Holdings LLC —Wyoming, MI
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
10d
Sales Representative-Entry Level
Bisco Industries —Grand Rapids, MI
- $25 - $27 an hour
- Full-time
- Background check
- Office
- Driver's License
- Wellness program
- Paid holidays
Quick Apply
Patient Services Representative - SW Wyoming * Days - 40hrs/wk.
University of Michigan Health-West —Wyoming, MI
- Full-time
- Computer literacy
- Basic math
- Administrative experience
Member Services Representative- Remote
ASR CORPORATION —Grand Rapids, MI
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Patient Services Representative Associate
Corewell Health —Wyoming, MI
- Part-time
- Office
- High school diploma or GED
- 1 year
Patient Service Representative Associates
Corewell Health —Grand Rapids, MI
- Part-time
- Office
- High school diploma or GED
- 1 year
Sales Application Engineer II ( Accepting early applicants )
Facilities Resource Group —Kent County, MI
- Full-time
- Hybrid work
- Background check
- 5 years
- Engineering
- Health savings account
- Disability insurance
Quick Apply
1d
Sales Representative
Sysco —Holland, MI
- Weekends as needed
- Marketing
- Computer literacy
- Cooking
- Mileage reimbursement
- Employee stock purchase plan
13d
CPG Sales Account Executive
Shankman & Associates —Kentwood, MI
- Full-time
- Hybrid work
- Background check
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Account Representative
Greatland —Grand Rapids, MI
- Extended hours
- Customer service
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
Marketing Sales Representative
American Marketing & Publishing, L.L.C —Grand Rapids, MI
- $60,000 - $70,000 a year
- Full-time
- Associate's degree
- Communication skills
- Entry level
- Paid training
- Health savings account
Quick Apply
Wealth Management Trainee (MI)
Bankers Life —Grand Rapids, MI
- $50,000 - $80,000 a year
- Full-time
- Customer service
- No experience needed
- Entry level
Quick Apply
Inside Sales Representative
Zeeland Standand —Grand Rapids, MI
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
Agency Customer Service Representative/Trainer (Grand Rapids)
Michigan Farm Bureau —Grand Rapids, MI
- $54,743 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
11d
Customer Service Representative
S. Abraham & Sons, Inc. —Grand Rapids, MI
- $15.50 an hour
- Full-time
- Background check
- Military encouraged
- Data entry
- Paid jury duty
- Health savings account
Quick Apply
15h
Inside Sales Representative
IMS Supply —Grand Rapids, MI
- From $18 an hour
- Full-time
- Microsoft Outlook
- Research
- Driver's License
- Paid time off
- Parental leave
Quick Apply
12d
Sales Representative - Event Rentals
Maxem Capital —Grand Rapids, MI
- $45,000 - $55,000 a year
- Full-time
- Office
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
6d
Full Cyle Sales Representative
EG Professional —Grand Rapids, MI
- $80,000 a year
- Remote
- Mid-level
- Travel
- Contracts
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Service Rep - Quoting / Estimating
Hood Container Corporation —Walker, MI
- Full-time
- Bilingual
- Computer literacy
- Writing skills
Quick Apply
Territory Sales Representative (90-day Training, Base Salary + Uncapped GP Bonus!)
American International Foods, Inc. —Ada, MI
- $40,000 - $50,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health savings account
Quick Apply

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Patient Service Representative II

Solaris Health Holdings LLC -
Wyoming, MI

Quick Apply

Job Details

Full-time
10 days ago

Benefits

Health savings account

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.
Actively participates in problem solving and identifying improvement opportunities.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

phone representative jobs in wyoming, mi

Patient Service Representative II

Sales Representative-Entry Level

Patient Services Representative - SW Wyoming * Days - 40hrs/wk.

Member Services Representative- Remote

Patient Services Representative Associate

Patient Service Representative Associates

Sales Application Engineer II ( Accepting early applicants )

Sales Representative

CPG Sales Account Executive

Account Representative

Marketing Sales Representative

Wealth Management Trainee (MI)

Inside Sales Representative

Agency Customer Service Representative/Trainer (Grand Rapids)

Customer Service Representative

Inside Sales Representative

Sales Representative - Event Rentals

Full Cyle Sales Representative

Customer Service Rep - Quoting / Estimating

Territory Sales Representative (90-day Training, Base Salary + Uncapped GP Bonus!)

I want to receive the latest job alert for phone representative in wyoming, mi

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