Top 5 Senior customer service representative Jobs in Wyoming, Mn

Customer Experience Representative Senior
Allina Health System —Coon Rapids, MN
- $23.22 - $31.83 an hour
- 8 hour shift
- 18 years or older
- Mid-level
- High school diploma or GED
- Continuing education credits
- Disability insurance
9d
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Hood Packaging Corporation —Arden Hills, MN
- $26.37 - $29.29 an hour
- Full-time
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Client and Community Relations Manager
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- $65,000 - $75,000 a year
- Full-time
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- Mid-level
- Driver's License
- 401(k)
- Paid time off
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Home Based Seasonal Sr. Specialist Guest Relations
Target —Brooklyn Park, MN
- $18 an hour
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Customer Experience Representative Senior

Allina Health System -
Coon Rapids, MN

Apply Now

Job Details

Full-time
$23.22 - $31.83 an hour
9 days ago

Benefits

Continuing education credits
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Loan forgiveness
Life insurance
Retirement plan

Qualifications

Patient scheduling systems
Medical documentation
Overseeing health insurance pre-certification
Electronic health records (EHR) management
Care documentation
Scanning
Mid-level
High school diploma or GED
Phone customer support
Discharge planning
Hospital scheduling management
Multi-line phone systems
Patient interaction
Data collection
Patient registration
Managing patient records
Associate's degree
Order entry
2 years
Patient scheduling via phone
Patient family support

Full Job Description

Location Address:

8880 Evergreen Blvd
Coon Rapids, MN 55433-6040

Date Posted:

July 24, 2026

Department:

16008773 Customer Experience Center Services Ambulatory

Shift:

Day/Evening (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

Union Contract:

Non-Union-NCT

Weekend Rotation:

Occasional

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

Four positions available for this location.

Consider joining our Customer Experience Call Center!
The Customer Experience Center supports all of Allina Health and works directly with patients and family members to help them navigate care.

Full Time (40 hours/week) and full benefits
Onboarding: First 8 weeks – 8:00 AM- 4:30 PM Mon-Fri. This includes instructor led classes, colleague shadowing and taking calls.
Customer Experience Center is open 24/7/365
Shift/schedule will be assigned after 8 weeks of training
Current shift start times are from 7:00 AM to 11:30 AM
Shift end times are 3:30 PM to 8:00 PM
Weekends may be a part of schedule
Candidates must be flexible to meet business needs

Learn a little more about what makes our customer experience centers unique:
Meet our Care Team members: Customer Experience Center

This position will support Medical Imaging Scheduling
Knowledge of Radiology, Medical Imaging and/or Complex Scheduling helpful
Flexibility to work at the CEC Coon Rapids location or the CEC Allina Commons - Minneapolis location

Job Description:

Performs coordinated complex scheduling support with an emphasis on customer service to enhance the customer experience. Assists patients and clinical professionals by providing resources to complex orders based advanced scheduling, registration and prior authorization.

Principle Responsibilities

Provides scheduling support for procedural and orders-based services.
- Performs coordinated complex scheduling support with an emphasis on customer service to enhance the customer experience.
- Assists patients and clinical professionals by coordinating access to complex hospital, clinic, specialty service scheduling, registration or prior authorizations.
- Coordinates all post discharge outpatient services ordered by health care team.
Ensures data collection entries are accurate and complete.
- Obtains prior authorization for high-tech imaging procedures by utilizing web based portals and phone contacts.
- Scanning clinical document (orders and related clinical information, referrals, prior authorization approvals, etc.) into chart.
Utilizes various computer systems to perform scheduling and registration process including an electronic medical record.
- Performs patient chart research and documentation evaluating and enters orders based on protocols.
- May utilize digital platform tools.
- May operate a multi-phone system.
- May access other health system portals.

Required Qualifications

Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Preferred Qualifications

High school diploma or GED
Associate's or Vocational degree
Experience in health care setting

Physical Demands

Sedentary:
Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Pay Range: $23.22 to $31.83 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

In addition, Allina Health offers employee resources groups (ERGs) - voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Benefits include:

Medical/Dental
PTO/Time Away
Retirement Savings Plans
Life Insurance
Short-term/Long-term Disability
Voluntary Benefits (vision, legal, critical illness)
Tuition Reimbursement or Continuing Medical Education as applicable
Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.

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Refine Your Search

senior customer service representative jobs in wyoming, mn

Customer Experience Representative Senior

Senior Customer Service Representative

Client and Community Relations Manager

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