Job Description
Construction Technical Training Developer
Requisition ID: 5346
Job Location: New Holland - Pennsylvania - United States, Racine - Wisconsin - United States
Category: Service and Support
Job Type: Full Time
Working Mode: Hybrid
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About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
The North America CNH Construction Technical Training Developer oversees the full technical training product lifecycle for construction products aimed at dealer service technicians and internal staff. Responsibilities include working with a team to create and update training materials for both new and current products. The role involves collaborating with stakeholders to assess and meet training needs. The position is based in Racine, WI or New Holland, PA.
Key Responsibilities
Identify and acquire the proper training aids for all the facilities where training will be offered. Train Technical Training with new tools and processes
Lead creation of training content (Web Based, Virtual, Instructor led, shop activity workbooks, etc). Lead annual and new product specific internal trainings (trainers/support/field); schedule it, present it, pull in resources, etc
Review updates to Technical Information documents for functional data and schematics, and ensure manuals are accurate and complete prior to release.
Take charge of developing Overviews and Dynamic Descriptions for inclusion in service manuals and technical training, working in collaboration with the Technical Information project manager. Additionally, oversee the production of dynamic electrical and hydraulic schematics or animations that aid Service Manuals and support training initiatives, with assistance from Technical Information and training developers.
Assist Product Support/Technical Information on challenging cases, including field support as approved
Travel to work at offsite locations to present localized training (approximately 30% of time)
Experience Required
Bachelor's Degree with three years of relevant experience OR; Associate degree plus five years of relevant experience OR; High School Diploma/GED plus eight years of relevant experience, related to engineering, technology, automotive, agricultural/construction equipment, or equivalent
Ability to travel up to 30%
One or more years of Training and development
Two or more years of experience with heavy machinery
Technical experience relating to diagnostics of mechanical, electrical (12- or 24-volt DC), and fluid power systems (hydraulic/pneumatic)
Ability to articulate how technical systems work to others with varying levels of experience
#LI-JB1
Preferred Qualifications
Multi-department experience (i.e. technical publications, product support, technical support, product management, etc.)
Experience creating Technical Information for mobile equipment
Knowledge or experience with Adult Learning Methodology and Distance Learning
Participate in and conduct technical training classes, to continue development of product knowledge and delivery quality
Collaborate with content developers across product lines to enhance development processes.
2-4 years technical training experience in the automotive, agricultural, or construction industry, preferably on assigned product
2-4 years training development experience using various development tools (i.e., Articulate 360, Adobe, PowerPoint, etc.)
Pay Transparency
The annual salary for this role is USD $86,600.00 - $132,800.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.
What We Offer
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
Flexible work arrangements
Savings & Retirement benefits
Tuition reimbursement
Parental leave
Adoption assistance
Fertility & Family building support
Employee Assistance Programs
Charitable contribution matching and Volunteer Time Off
Click here to learn more about our benefits offerings! (US only)
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
If you need reasonable accommodation with the application process, please contact us at
[email protected].
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