Top 29 Survey manager Jobs in Yakima, Wa

Project Manager
Zimmerman Associates, Inc. —Washington State
- Contract
- English
- Mid-level
- Bachelor's degree
RN Care Manager - STARS
Molina Healthcare —Yakima, WA
- $26.41 - $59.21 an hour
- Full-time
- Nursing
- RN License
- HIPAA
- Health insurance
Behavioral Health Associate Lead
COMPREHENSIVE HEALTHCARE —Selah, WA
- $23.43 - $35.15 an hour
- Weekends as needed
- Background check
- Clean driving record
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
3d
HR Manager - Yakima, WA
Smurfit Westrock —Yakima, WA
- $90,000 - $120,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Senior level
- Health savings account
- Health insurance
Respite Case Manager
Yakima Neighborhood Health Services —Yakima, WA
- $27 - $29 an hour
- Spanish
- Vital signs
- English
- Paid holidays
- Health insurance
Part-Time Independent Living Specialist
Central Washington Disability Resources —Yakima, WA
- From $20 an hour
- Part-time
- Spanish
- Experience working with individuals with disabilities
- Word processing
- Paid time off
- Flexible schedule
Quick Apply
4d
Fuels Planner
Confederated Tribes and Bands of the Yakama Nation —Toppenish, WA
- From $24.44 an hour
- Full-time
- Background check
- Bachelor of Science
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
2d
Account Manager / Outside Sales Fluid Power
9025 Spencer Fluid Power, Inc. —Yakima, WA
- $70,000 - $110,000 a year
- Nights as needed
- Hybrid work
- Computer literacy
- Engineering
- English
- Tuition reimbursement
- 401(k) matching
Teacher Assistant - Floater
Catholic Charities Serving Central Washington —Yakima, WA
- $17.20 - $18.20 an hour
- Full-time
- Classroom
- CPR Certification
- Current TB test
- AD&D insurance
- Paid holidays
RN
Linden Post Acute —Toppenish, WA
- Weekends as needed
- CPR Certification
- Nursing
- RN License
Quick Apply
District Manager
Phase Three Brands —United States
- Mid-level
- Analysis skills
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Quick Apply
ServiceNow SPM / PPM Architect - Remote working USA or Canada / San Diego
Platform 6 Ltd —United States
- $100 - $115 an hour
- Contract
- Remote
- Senior level
- Communication skills
Quick Apply

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General Manager - Columbus, OH 43085
DH Pace —Columbus, OH
Good driving record and valid driver's license required. Assist with employee/job scheduling and assist with technical/mechanical trouble shooting and problem…
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Executive Chef
Trinity Health —Westerville, OH
Participates in Trinity Health FANS regional Advisory councils to develop best in class programs and identifying best practices; driving change to positively…
$500,000 - $2,000,000 a year
8d

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survey manager jobs near yakima, wa

Project Manager

Zimmerman Associates, Inc. -
Washington State

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Job Details

Contract

Qualifications

Customer communication
Healthcare staff management
Regulatory compliance
English
Client relationship development
DoD experience
Bachelor's degree
Project management experience in healthcare
Customer relationship management
Client management
Relationship management
Managing projects
Business operations
Call center management
Staffing management

Full Job Description

Zimmerman Associates, Inc. is preparing for an exciting federal contract opportunity and is seeking skilled professionals who want to make an impact. This is an onsite employment opportunity. The Project Manager (PM) will be onsite to monitor the daily operations of staff.

The PM shall be responsible for leading and overseeing all program components within a government customer’s Call Center environment, including distributing work, managing, and supervising all contract personnel supporting the contract. The PM is responsible for initiating and planning all projects, assigning and managing resources required to perform and deliver quality services. The PM will oversee start-up and transition activities, review and complete project deliverables, and monitor productivity while ensuring quality performance of all contract personnel. The PM will maintain a close and professional working relationship with the government client.

Role and Responsibilities

Execute, monitor, and oversee contract staff, ensuring personnel perform in accordance with the Statement of Work (SOW), and provide the client with weekly status updates.
Oversee contract personnel work requirements. Coordinate staff onboarding and offboarding with the COR, collect and report staff absences, review time reporting, and remain available to meet with the client and its representatives.
Provide daily time and attendance reports for Appointing and Referral Management contract staff.
Direct employees regarding worksite administrative requirements, including work hours, dress code, and performance standards such as accuracy, timeliness, and productivity.
Establish and maintain a training program that supports QASP requirements and adjust training plans based on contract needs.
Provide coaching, counseling, and disciplinary actions as needed, while communicating job expectations and enforcing policies and procedures.
Interface regularly through one-on-one meetings, telephone calls, email, and/or teleconferences to promote open, two-way communication with employees and Government representatives.
Conduct ongoing quality and productivity reviews using production logs, quality audits, training surveys, and client feedback.
Provide regular feedback to staff regarding performance against established standards and address performance deficiencies when necessary.
Prepare reports and presentations and present results to senior leaders, managers, clients, professional organizations, and other stakeholders.
Proactively manage any MHS GENESIS-related issues.
Continuously monitor call queues to ensure adequate staffing coverage and maintain caller wait times of no more than 15 minutes.
Brief the customer weekly on metrics and staff attendance.
Prepare to implement proactive booking within six (6) months of contract award. Develop and provide a timeline and implementation plan designed to achieve proactive booking with minimal disruption to call queue operations. During the transition period, ensure call queue wait times remain below 15 minutes.
Maintain accountability for all customer-furnished equipment issued to contract staff and establish a system to track all equipment.
Respond to client inquiries within one hour. For contingency operations, meet client requests within one hour of receipt.

Qualifications and Experience Requirements

U.S. Citizen.
Bachelor’s degree in Business Administration, Healthcare Administration, or a related field.
Minimum of five (5) years of experience working in the healthcare industry.
Minimum of two (2) years of experience serving in a Project Manager role.
Minimum of three (3) years of experience serving as a Subject Matter Expert (SME) in Project Management supporting the Department of Defense (DoD).
Strong oral and written communication skills, with the ability to read, write, speak, and understand English.
In-depth knowledge of the regulatory framework governing healthcare systems, including healthcare operations, workflow design, and organizational strategy.
Demonstrated leadership competencies.
Understanding of group dynamics and relationship management.
Demonstrated experience planning, directing, and coordinating the work activities of call center and referral management personnel.

ZAI is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran’s status or any other legally protected status

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Refine Your Search

survey manager jobs in yakima, wa

Project Manager

RN Care Manager - STARS

Behavioral Health Associate Lead

HR Manager - Yakima, WA

Respite Case Manager

Part-Time Independent Living Specialist

Fuels Planner

Account Manager / Outside Sales Fluid Power

Teacher Assistant - Floater

RN

District Manager

ServiceNow SPM / PPM Architect - Remote working USA or Canada / San Diego

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