Top 50 Services manager Jobs in Yarmouth, Ma

Manager, Transfusion Services (Blood Bank and Donor Center)
Cape Cod Healthcare —Hyannis, MA
- $120,000 - $145,000 a year
- Weekends as needed
- Hospital
- Customer service
- Master's degree
Adult Case Manager (Human Services Coordinator I) - Cape Cod and Islands
State of Massachusetts - Department of Mental Health —Hyannis, MA
- $69,803.76 - $95,339.40 a year
- Full-time
- Background check
- Psychiatry
- Writing skills
Lead Food Service Worker - Barnstable School Nutrition
Whitsons Culinary Group —Hyannis, MA
- $18 - $25 an hour
- Extended hours
- School experience
- ServSafe
- Customer service
- Paid training
- Health insurance
Quick Apply
Lead Residential Counselor (Mental Health Services)
Vinfen —Falmouth, MA
- $25.63 an hour
- Full-time
- Bilingual
- Computer literacy
- Adults
Quick Apply
Store Manager Blufox Mobile- Hyannis
Blufox Mobile —Hyannis, MA
- $65,000 - $85,000 a year
- Weekends as needed
- Spanish
- Inventory management
- Merchandising
- Paid training
- Health insurance
Quick Apply
Food Service Leader
Volta Oil Family Brands: Garrett's Family Market —Mashpee, MA
- $18.50 - $22.00 an hour
- 8 hour shift
- In person
- Customer service
- Mid-level
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Food Service Leader
Volta Oil Family Brands: Garrett's Family Market —Falmouth, MA
- $18.50 - $22.00 an hour
- 8 hour shift
- In person
- Inventory management
- Mid-level
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Customer Service Manager
Roche Bros. Supermarkets —Mashpee, MA
- $24.30 - $31.60 an hour
- Full-time
- ServSafe
- English
- Mid-level
- On-the-job training
5d
Divisional Client Services Manager, Home Care
BAYADA Home Health Care —Hyannis, MA
- $75,000 a year
- Urgently hiring
- Mid-level
- Office
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
10d
PATIENT FOOD SERVICES MANAGER
Morrison Healthcare —Hyannis, MA
- $80,000 - $90,000 a year
- Full-time
- Acute care
- Background check
- Hospital
- Paid training
- Commuter assistance
Quick Apply
Lead Patient Service Representative
OUTER CAPE HEALTH SERVICES INC —Provincetown, MA
- $23 - $27 an hour
- Full-time
- HIPAA
- Mid-level
- 3 years
Quick Apply
Sales and Service Leader - Full Time
Sephora —Hyannis, MA
- $26 - $30 an hour
- Weekends as needed
- Hospitality
- Merchandising
- Mid-level
- Health insurance
5d
Client Services Manager, Home Care
BAYADA Home Health Care —Hyannis, MA
- $50,000 - $55,000 a year
- Urgently hiring
- Medical office experience
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
2d
HVAC Service Manager HWP
Century Mechanical Holdings —Harwich Port, MA
- $110,000 - $120,000 a year
- Weekends as needed
- 5 years
- Computer literacy
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Assistant Customer Service Manager
Shaw's —Hyannis, MA
- $20 - $25 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Team management
- Paid holidays
- Disability insurance
Quick Apply
2d
Automotive Store Manager
Midas - Wall Enterprises Inc. —East Wareham, MA
- $65,000 - $110,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Driver's License
Quick Apply
Customer Service & E-Commerce Supervisor - Full Time
Whole Foods Market —Barnstable, MA
- $16.50 - $30.20 an hour
- 8 hour shift
- Mid-level
- Ability to lift 50 pounds
- Analysis skills
- Store discount
- Paid time off
Hospice Clinical Services Manager
Broad Reach Healthcare —Chatham, MA
- $100,000 - $125,000 a year
- Full-time
- RN License
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
SOCIAL SVC MANAGER
Bourne Manor Extended Care Facility —Bourne, MA
- Skilled nursing facility
- English
- Mid-level
Quick Apply
4d
HVAC Service Manager
Harwich Port Heating and Cooling —Harwich Port, MA
- $110,000 - $120,000 a year
- Weekends as needed
- 5 years
- Computer literacy
- Driver's License
Quick Apply

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Manager, Transfusion Services (Blood Bank and Donor Center)

Cape Cod Healthcare -
Hyannis, MA

Apply Now

Job Details

Full-time
$120,000 - $145,000 a year

Qualifications

Customer communication

Full Job Description

Purpose of Position: To direct, coordinate, market, and oversee all aspects of Blood Transfusion Services, Donor collection programs throughout Cape Cod Hospital Laboratory and Cape Cod Healthcare facilities.

Description

1. Assures the development, coordination, implementation and standardization of all policies, procedures, and practices of all Blood Bank operations at Cape Cod Healthcare’s laboratories. Provides services to meet all Cape Cod Healthcare patient needs in accordance with accepted standards and practices.

2. Oversees all related operations of the Blood Donor Center/Program. Continually seeks means of marketing and expanding services. Continuously increases collections by growing internal database as well as external drives or mobile collections. Explores means of decreasing dependency on purchased blood from outside sources thereby decreasing costs

3. Supervises the performance of procedures to obtain and provide data and blood products for use in patient diagnosis and treatment including but not limited to:

procedures necessary to assure compatible blood for patients (e.g. blood typing, antibody screening and identification, crossmatching, etc.)
oversees the preparation and dispensing of blood products for transfusion
oversees the performance of serologic testing for use in the diagnosis and treatment of disease
keeps current with and follows all Q.C. and instrument calibration policies and procedure
helps perform instrument troubleshooting as necessary and preventive maintenance as scheduled as necessitated
oversees the accurate transcription of completed test data for reporting

4. Plans, organizes and provides services for assigned sections of the Blood Bank and Donor Center.

Create and maintain employee scheduling in accordance with contract language.
Orders and controls supplies and equipment. Monitors maintenance and repair of equipment.
Coordinates and monitors quality control activities to ensure that standards and procedures are followed and recorded.
Evaluates quality of work performed for accuracy and timely reporting of test results.
Responsible for all aspects of blood donation, including marketing and donor recruitment.
Responsible for oversight, set-up and maintaining fixed off site and mobile collections.
Responsible to provide Blood Bank and Serology testing for CCH.

5. Maintains technical competency in the donor center to assist staff as needed.

Obtains health histories and physical exams.
Phlebotomizes patient and donors
Prepares and labels blood components and samples for testing.
Accurately transcribes test data and other clerical functions.
Recruits donors i.e. autologous and homologous.
Maintains inventory of supplies
Performs donor related clerical functions
Makes recommendations and implements process improvement measures for quality and/or efficiency.
Assists pathologists in maintaining programs including but not limited to: quality control, instrument maintenance, quality assurance and improvement and new methodologies development
Reviews all donor paperwork for accuracy and completeness.

6. Orients new hires and oversees training of all staff and evaluates work performance, according to the guidelines established for the department to determine employee competence

7. Serves as a technical reference in for blood bank, donor room and hospital staff

8. Recommends, develops, and maintains Quality Control, Quality Assurance, and Quality Improvement programs

9. Maintains thorough understanding of CAP, AABB and FDA standards to ensure operational compliance with all regulatory agencies

10. Maintains confidentiality of information deemed confidential in conjunction with CCH HIPAA regulations

11. Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests and serves effectively as part of the Laboratory team in performing professional service to patients

12. Maintains professional growth and development through approved seminars workshops, and professional affiliations to keep abreast of latest trends in field of expertise

13. Maintains a thorough knowledge of departmental and Hospital policies and procedures as they pertain to the job, including the fire and disaster plans

14. Performs other work related duties and activities as assigned or requested

15. Ensures the satisfaction of all users of the departments' services, both internal and external and seeks to continually improve Customer Service satisfaction.

16. Participates in the Laboratory's Quality Assurance program including the development of appropriate area monitors and Process Improvement activities

17. Provides input to the operating and capital equipment expense budgets on time. Strives to operate section within allocated budget and submits monthly variance reports on time

18. Interviews applicants and make recommendations for hiring

19. Develops and maintains effective communication with assigned staff, co-workers, physicians and other hospital personnel or others who provide or receive laboratory services

20. Conducts monthly sectional meetings of staff and records minutes

21. Maintains professional growth and development through approved seminars workshops, and professional affiliations to keep abreast of latest trends in field of expertise

22. Maintains section reports and records as required by regulatory agencies

23. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers

24. Challenges current working practices identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.

Qualifications

Bachelor’s degree (or higher) in clinical laboratory sciences area or any related field
(Preferred) Master’s degree in laboratory science
ASCP, NCA or equivalent certification
(Preferred) SBB certification
5 years of related experience, preferably in a blood center
Knowledge of Regulatory and accreditation requirements
(Preferred) prior supervisory experience
Excellent organizational skills, the ability to handle multiple priorities effectively, analyze problems and implement appropriate solutions, and assimilate information quickly
Ability to work independently while developing functioning teams among staff
Excellent interpersonal, verbal and written communication skills to deal with all levels of staff, hospital personnel, physicians, volunteers and donors
Required to travel to Donor sites throughout the region
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations
Ability to write reports, business correspondence and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical solutions
Ability to define problems, collect data, establish facts, and draw valid conclusions

Schedule Details: Full-Time, Monday-Friday, Occasional Evenings, Weekends, & Occasional Holidays.

Organization

: Cape Cod Hospital

Primary Location

: Massachusetts-Hyannis

Department: CCH-Lab Admin

Annual/Hourly: Annual - Based on Full Time Employment

Hiring Pay Range: $120000 - $145000

Apply Now

Refine Your Search

services manager jobs in yarmouth, ma

Manager, Transfusion Services (Blood Bank and Donor Center)

Adult Case Manager (Human Services Coordinator I) - Cape Cod and Islands

Lead Food Service Worker - Barnstable School Nutrition

Lead Residential Counselor (Mental Health Services)

Store Manager Blufox Mobile- Hyannis

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Food Service Leader

Customer Service Manager

Divisional Client Services Manager, Home Care

PATIENT FOOD SERVICES MANAGER

Lead Patient Service Representative

Sales and Service Leader - Full Time

Client Services Manager, Home Care

HVAC Service Manager HWP

Assistant Customer Service Manager

Automotive Store Manager

Customer Service & E-Commerce Supervisor - Full Time

Hospice Clinical Services Manager

SOCIAL SVC MANAGER

HVAC Service Manager

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