Salon & Personal Assistant
The Loft Esthetics | Yelm, WA
The Loft Esthetics is looking for an organized, proactive, dependable Salon & Personal Assistant to help keep our studio—and the busy entrepreneur behind it—running smoothly.
This is a unique hybrid position combining salon support, fitness center support, customer service, administrative assistance, social media, errands, and personal assistant duties. The ideal person is someone who genuinely enjoys being helpful, notices what needs to be done without always being asked, and takes pride in keeping things clean, EXTREMELY organized and genuinely enjoys the art of organization, professional, and running efficiently.
This position is perfect for someone who loves variety. Some days may involve keeping The Loft spotless and welcoming, answering phones, restocking supplies, and helping with social media. Other days may include picking up an order, running an errand, organizing paperwork, helping coordinate a project, or assisting with occasional light household tasks.
What You'll Do (not limited to):
Salon Support & Cleaning
- Maintain a clean, polished, welcoming salon environment
- Perform routine cleaning throughout the studio, including common areas, treatment spaces, laundry, floors, surfaces, and restrooms
- Keep supplies stocked and organized
- Monitor inventory and place or coordinate supply orders
- Receive, unpack, and organize deliveries
- Help ensure the salon is always guest-ready
Customer Service & Communication
- Greet clients warmly and professionally
- Answer and return phone calls and text messages
- Assist with basic client questions and appointment-related communication
- Provide excellent customer service both in person and over the phone
- Communicate confidently, professionally, and kindly
- Help follow up on messages, requests, and outstanding tasks
Administrative & Personal Assistant Support
- Assist the owner with day-to-day administrative needs across multiple businesses
- Maintain organized files, lists, documents, and projects
- Help coordinate appointments, reminders, orders, and deadlines
- Make phone calls and communicate with vendors when needed
- Assist with research, basic data entry, printing, scanning, and document organization
- Help keep projects moving and follow up on outstanding items
- Anticipate needs and help create organization in a fast-moving entrepreneurial environment
Social Media & Marketing
- Assist with Instagram and Facebook content
- Take simple photos and videos around the salon
- Help create and post Stories, Reels, promotions, and other content
- Respond appropriately to basic social media messages and engagement
- Help keep content organized and consistent
- Canva or other basic design experience is a plus
Errands & Personal Assistance
- Pick up salon, gym, personal, and business supplies
- Drop off packages, paperwork, deposits, or other business items
- Handle occasional local errands
- Assist with occasional light household organization or tasks
- Provide general personal and business support as needed
Who We're Looking For
More than anything, we're looking for the right personality and work ethic.
You may be a great fit if you are:
- Extremely dependable and trustworthy
- Naturally organized and detail-oriented
- Detailed cleaner, and understand that it is an important and constant part of this position
- Friendly, warm, and confident with customers
- Professional and comfortable speaking on the phone
- Tech-savvy and comfortable learning new apps and software
- Familiar with Instagram, Facebook, and social media trends
- Able to work independently without needing constant direction
- Someone who sees something that needs to be done and handles it
- Comfortable switching between very different types of tasks throughout the day
- Discreet and respectful with confidential business and personal information
- Flexible and willing to help wherever needed
- Positive, resourceful, and solution-oriented
Perks of the Job
We work hard, but there are definitely some fun benefits that come with being part of our businesses!
- Complimentary waxing services at The Loft Esthetics
- Complimentary gym membership
- Occasional complimentary or discounted beauty, wellness, and fitness perks
- Little surprise perks and extras along the way
- Exposure to the behind-the-scenes operations of multiple established local businesses
- Opportunity to learn directly alongside a multi-business entrepreneur
- Potential to grow into additional responsibilities as trust, experience, and the role develop
This Probably Isn't the Right Fit If...
You are looking exclusively for a front-desk position or a traditional salon receptionist role.
This position includes hands-on cleaning, organization, errands, administrative work, and behind-the-scenes support. No two days will necessarily look exactly the same.
We're looking for someone who enjoys being the person who helps make everything run better.
Preferred Experience
Previous experience in any of the following is helpful, but the right person and attitude matter most:
- Salon, spa, hospitality, or customer service
- Administrative or personal assistance
- Reception/front desk
- Social media management
- Retail or inventory management
- Personal assistant work
Requirements
- Reliable transportation and valid driver's license
- Comfortable running local errands
- Strong written and verbal communication skills
- Comfortable using a smartphone, email, social media, and basic computer programs
- Ability to maintain confidentiality and professionalism
- Ability to work independently and manage multiple priorities
About the Role
This position supports both The Loft Esthetics and its owner, a local multi-business entrepreneur. Because of that, the role extends beyond the walls of the salon and is best suited for someone who enjoys variety, responsibility, and becoming a trusted right-hand person.
There is significant opportunity for the right individual to learn the behind-the-scenes operations of multiple small businesses and grow into greater responsibility over time.
If you're the kind of person who loves a clean space, a completed checklist, a well-organized day, happy customers, and hearing "I already took care of it," we would love to hear from you.
Pay: $17.13 - $19.00 per hour
Benefits:
- 401(k) matching
- Employee discount
Work Location: In person
