General Description
The Business Development Manager (BDM) is a key contributor within the ImageSource Sales organization, responsible for supporting revenue growth through strategic prospecting, demand generation, and pipeline development activities. The BDM partners closely with Enterprise Account Executives (AEs) to identify new business opportunities, create meaningful prospect engagement, and generate qualified introductory meetings.
The primary focus of the BDM role is proactive outbound sales development through targeted calling, email outreach, LinkedIn engagement, account research, and other demand generation activities. The BDM is responsible for executing high-volume prospecting activities while maintaining a consultative and professional approach that reflects the ImageSource brand.
Success in this role requires consistent execution against activity and performance expectations, including:
- Completing an average of 100 outbound prospecting contacts per business day
- Scheduling a minimum of 10 qualified introductory meetings per week for the Enterprise Account Executive team
- Supporting strategic prospecting campaigns, marketing initiatives, events, and demand generation activities
- Maintaining accurate and timely CRM activity tracking within Microsoft Dynamics
The successful BDM will develop expertise in ImageSource solutions, target markets, and customer challenges while following the ImageSource sales methodology to create meaningful conversations with prospective customer partners.
The ImageSource sales methodology includes:
- Prospecting and Demand Generation
- Relationship Development and Communication
- Business Need Discovery
- Opportunity Qualification
- Solution Alignment and Demonstration Support
- Collaborating effectively with Account Executives to identify, qualify, and advance opportunities.
Responsibilities
Sales Development & Prospecting
- Execute daily outbound prospecting activities through phone, email, LinkedIn, and other approved outreach methods.
- Complete an average of 100 outbound contacts per day to targeted prospects and accounts.
- Identify key decision-makers, influencers, and stakeholders within assigned accounts and industries.
- Generate qualified introductory meetings for Enterprise Account Executives.
- Achieve weekly goal of 10 qualified meetings scheduled.
- Support Account Executives by expanding pipeline coverage and identifying new sales opportunities.
Demand Generation Support
- Support company demand generation initiatives, campaigns, events, and account-based marketing efforts.
- Assist with targeted prospect lists, account research, and campaign execution.
- Participate in strategic outreach initiatives, including industry campaigns, partner campaigns, and Golden Hour activities.
- Provide market feedback and prospect insights to sales leadership and marketing teams.
Sales Process Execution
- Follow the ImageSource sales methodology and business development processes.
- Maintain consistent outreach cadence and engagement strategies.
- Properly qualify prospects based on business challenges, initiatives, timelines, and organizational needs.
- Collaborate with Account Executives to ensure effective handoff of qualified opportunities.
- Maintain accurate and complete records within Microsoft Dynamics CRM.
Business & Solution Knowledge
- Develop a strong understanding of ImageSource solutions, including the ILINX® platform and related technologies.
- Understand customer challenges, industry trends, and common business processes.
- Build knowledge of competitive solutions and market positioning.
- Effectively communicate ImageSource’s value proposition and customer outcomes.
Relationship Building
- Establish professional relationships with prospective customer partners.
- Communicate effectively with executives, managers, and operational stakeholders.
- Represent ImageSource with professionalism, credibility, and integrity.
- Maintain a customer-focused mindset throughout all interactions.
Performance Expectations
- 100 outbound prospecting activities per day
- 500+ outbound prospecting activities per week
- Consistent CRM documentation and activity tracking
Pipeline Generation Expectations
- 10 qualified meetings scheduled per week
- Consistent contribution toward sales pipeline growth
- Effective collaboration with assigned Account Executives
Professional Development Expectations
- Participate in coaching, training, and feedback sessions
- Continuously improve sales skills, messaging, and product knowledge
- Demonstrate accountability toward individual goals and team objectives
Qualifications
- Bachelor’s degree preferred
- Prior sales, business development, or customer-facing experience preferred
- Excellent verbal and written communication skills
- Strong phone presence and ability to engage prospects professionally
- Ability to build relationships with prospective and current customer partners
- Strong listening, discovery, and qualification skills
- Excellent organization and time-management abilities
- Ability to manage multiple priorities in a fast-paced sales environment
- Creative problem-solving ability and willingness to adapt
- Proficiency with Microsoft 365 applications
- Experience using CRM platforms (Microsoft Dynamics preferred)
- Goal-oriented mindset with a willingness to accept coaching and feedback
- Ability to work independently while contributing to a collaborative team environment
- Professional, positive, and productive attitude
Product/Service Knowledge
- ImageSource internal tools and sales processes
- The ILINX® platform and functionality
- Customer success stories and industry use cases
- Competitive products and market alternatives
- ImageSource’s corporate vision, strategic objectives, and solutions
Required Reporting/Attendance
- Maintaining accurate daily CRM updates
- Participating in weekly pipeline and forecast discussions
- Participating in weekly performance reviews and coaching sessions
- Completing quarterly business reviews and territory planning activities
- Attending required training sessions
- Maintaining accurate activity reporting
Other Duties
This job description is not designed to cover or contain a comprehensive listing of responsibilities, tasks or duties required by the employee. Responsibilities, tasks, and duties may change, or new ones may be assigned at any time with or without notice.
Professionalism
Demonstrates consistently high standards of character and belief in a core set of values. Understand the importance of ethics, honesty, trust, confidentiality and a concern for others in all activities. Excels at verbal and written communication skills.
Company Benefits and Perks
- Competitive salary
- Health, dental and vision insurance
- Health Savings Account
- Employee Assistance Program
- Life, short and long-term insurances
- 401K plan with company match
- Referral bonuses
- Generous paid vacation and paid sick leave
- Company paid holidays
- Professional development and career growth opportunities
- Employer Education Assistance Program
- Costco membership
- Amazing team members
ImageSource, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Send resume and letter of interest to ImageSource, Inc., 3003 Sunset Way SE, Tumwater, WA 98501, Attn: HR, or go to our website at www.imagesourceinc.com.
We thank all applicants for applying, however, only those selected to interview will be contacted.
We are unable to sponsor new U.S. work visas at this time. ImageSource, Inc. participates in E-Verify to confirm work authorization.
Our Company
Our Mission: To make life better by making work easier.
We provide digital transformation, enterprise content management and business process management solutions through consulting, strategic analysis and rapid deployment of improved workflows.
Our solutions help leverage current investments in technology and existing infrastructure. We facilitate smooth interoperability with line of business applications. Our professional services group offers unmatched expertise and a proven track record of improving business processes for companies and government agencies world-wide.
ImageSource, Inc. is the manufacturer of ILINX® software and a recognized leader in consulting, strategic analysis and rapid application deployment of Enterprise Content Management (ECM) solutions. Utilizing expert teams and a broad portfolio of world leading ECM technology, we improve critical business processes that leverage the management of data, documents and integration with legacy software systems.
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Prescription drug insurance
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Education:
Work Location: In person
