Top 818 Director of analytics Jobs in Yonkers, Ny

Director, Patient Relations
SBH Health System —Bronx, NY
- $108,000 a year
- Full-time
- Hospital
- Writing skills
- Data analysis skills
- Health insurance
- Dental insurance
Quick Apply
9d
Director of Data & Analytics
Jackpot —New York, NY
- $170,000 - $200,000 a year
- Remote
- SQL
- Senior level
- Leadership
- Paid parental leave
- Health savings account
Quick Apply
Director of Analytics
Credit Genie —New York, NY
- $215,000 - $260,000 a year
- Full-time
- Computer Science
- Office
- 3 years
- Health savings account
- Disability insurance
Director - Enterprise Analytics
Montefiore Einstein —Yonkers, NY
- $192,000 - $240,000 a year
- Full-time
- Computer Science
- 11+ years
- Continuous improvement
Senior Director of Data Analytics and Business Systems
Legora —New York, NY
- $267,750 - $315,000 a year
- Full-time
- Office
- SQL
- Analysis skills
- Commuter assistance
- Health savings account
Director - Business Intelligence and Analytics
J. Crew Group, Inc. —New York, NY
- Full-time
- Hybrid work
- Master's degree
- 8 years
- SQL
- Health insurance
- Dental insurance
6d
Director of Data Analytics
Vornado Management Corp —Paramus, NJ
- $200,000 - $250,000 a year
- 7 years
- Azure
- Office
Quick Apply
Sr. Director, Platform Engineering
Versant Media —Englewood Cliffs, NJ
- $220,000 - $240,000 a year
- Email
- Hybrid work
- System design
- 11+ years
- Continuous improvement
- Retirement plan
Quick Apply
Director, Finance Tech
Nscale —New York, NY
- $160,000 - $270,000 a year
- Senior level
- Leadership
- 10 years
Quick Apply
Director, Data Engineering
Versant Media —New York, NY
- $165,000 - $210,000 a year
- Email
- Azure
- Java
- 8 years
- Retirement plan
Quick Apply
Director, Platform SRO
Versant Media —New York, NY
- $180,000 - $210,000 a year
- Email
- Hybrid work
- Mentoring
- Senior level
- Leadership
- Retirement plan
Quick Apply
Senior Director, Product Management - Commercial Excellence
Bain & Co. —New York, NY
- $179,500 - $230,500 a year
- Full-time
- Master's degree
- 8 years
- Bachelor's degree
- Wellness program
- Paid holidays
Quick Apply
Head of Sales
Crystalia Glass LLC —Brooklyn, NY
- $200,000 - $250,000 a year
- Full-time
- 7 years
- In-person
- Senior level
Quick Apply
Director, Power Supply Agreements
Nscale —New York, NY
- $170,000 - $300,000 a year
- Remote
- Engineering
- Finance
- 8 years
Quick Apply
Director, Platform Development
Versant Media —New York, NY
- $170,000 - $210,000 a year
- Email
- Remote
- Residential
- AWS
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Director, Technical Program Management - Technical Solutions Operations
Datadog —New York, NY
- $224,000 - $280,000 a year
- Hybrid work
- Mentoring
- Senior level
- Employee stock purchase plan
Quick Apply
Cybersecurity Director - AI Trainer
DataAnnotation —Ridgefield, NJ
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Senior Director, Data Architecture
Starr Companies —New York, NY
- $200,000 - $275,000 a year
- Full-time
- Azure
- Computer Science
- 11+ years
- Health savings account
- Health insurance
Quick Apply
Director of Product Development / MCP Platform & Agent Ecosystem / NYC
Motion Recruitment —New York, NY
- Full-time
- Computer science
- 8 years
- Bachelor's degree
- Paid holidays
- Health insurance
8d
Director of Product Development / Agentic Commerce Partner Integrations / NYC
Motion Recruitment —New York, NY
- Full-time
- Computer Science
- Product management
- US work authorization
- Paid holidays
- Health insurance
8d

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Director, Patient Relations

SBH Health System -
Bronx, NY

Quick Apply

Job Details

Full-time
$108,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)
Life insurance

Qualifications

Customer communication
Teamwork
Research
High school diploma or GED
Team development
Bachelor's degree

Full Job Description

Reports To: Assistant Vice President / Chief Experience Officer

Job Summary:

The Director of Patient Relations reports directly to the Vice President / Chief Experience Officer.

Directs and supervises the daily activities of the Patient Relations Office ensuring timely response to all patients/families/staff requests. The Director will oversee the provision and execution of on-the-spot, real-time service recovery measures and he/she will escalate matters to the Vice President / Chief Experience Officer as needed for improvement opportunities. A visible and participatory leadership presence aligning role with the Patient Advocate Team to allow for increased productivity, collaboration, and creativity by being innovative, designing and leveraging work, and promoting transparency within the Patient Experience Division. With the leadership of the Vice President / Chief Experience Officer and a strong grasp of patient relations, the Director of Patient Relations will be instrumental in having a comprehensive understanding of the HCAHPS scores, CMS, DOH, OMH, and other regulatory oversight agencies by which SBH Health Systems are governed. Educating and fostering a culture promoting the Planetree Model in the delivery of compassionate and empathetic care across all disciplines of service in a patient-centered environment. The Director of Patient Relations is responsible for daily operations for the Concierge

Promote a safe, cooperative, and professional healthcare environment to ensure optimum patient care consistent with SBH policies.
Adheres to all hospital policies, procedures, rules, and regulations, including but not limited to absenteeism, ETIME, cellular phone usage, dress code, and rules of conduct.
Makes customer service a priority, treating customers (patients, visitors, and co workers) in a professional manner exercising courtesy and tact. Effectively communicates with patients and others about SBH services in their area(s) of expertise or responsibility and ensures that concerns, questions, or issues reach the right person(s) in SBH in a timely manner.
Handles a wide range of responsibilities across hospital services in assuring that patient rights are upheld, point person and leader in the Patient Relations Department.
Assures that language, advance directives, and health care proxy information is available and discussed in a patient-centered environment.
Oversees hospital complaint resolution process to ensure compliance with policy regulations and meets with departments for corrective actions if needed.
Knowledge and comprehension of the structure of patient advocacy programs, patient relations organization, program development implementation and evaluation, group work, education, communication, the consultation process, public health and social welfare, the social implications of health and disease development, goals and policies of community-based hospital systems and professional ethic Consults with staff, review medical records and other databases as needed to gather information for problem-solving, action, and resolution.
Proficiency in writing and editing letters and reports.
Strong problem-solving skills and ability to quickly resolve issues and concerns.
Provide customer service training and support to staff.
Do proactive rounding with patients and educate staff on Planetree values on units. Attend daily White Board Rounds.
Assist Vice President / Chief Experience Officer with analysis of patient satisfaction survey scores and grievance and complaint data, track/trend performance, identify opportunities for improvement, and develop/implement action plans.
Support the Vice President / Chief Experience Officer and collaborate to identify and mitigate barriers identified through patient complaints.
Ensure compliance with all regulatory requirements, including CMS, DOH, The Joint Commission, for all grievances and complaints. 15. Responsible for the functioning of the day-to-day operations in the Office of Patient Relations and Concierge.
Operational supervision of staff including discussing job performance to identify causes and issues to resolve stated &/or potential problems. Provide employees with guidance in handling difficult or complex problems or in resolving escalating complaints or disputes. Make recommendations concerning staffing issues and procedural changes to senior leadership. Draft annual performance review and recommend appropriate personnel action. Research and prepare reports/investigations required by Sr. administration and/or other entities. Facilitate productivity to overcome difficult aspects of work. Consult with administrative staff to resolve problems with equipment performance and work schedule. Arrange for necessary maintenance or repair work. Discuss work problems or grievances with HR and potentially the Union Representative. Scheduling and maintaining accurate records of vacation, elective, and sick time. Develop work schedule according to budget and workload. Review Time off Request ensuring minimal OT prior to submitting for administrative approval for Concierge. Train &/or instruct on new policies and arrange training with in-services such as for the POC system, language line, etc.
Any duty as may be assigned within the scope of the job.

Minimum Education (HS/GED; specialized training; degree and discipline) Bachelor's Degree; Master’s Degree Preferred; Degree in healthcare administration or related field.

Pay: $108,000.00 per year

Benefits:

403(b)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

director of analytics jobs in yonkers, ny

Director, Patient Relations

Director of Data & Analytics

Director of Analytics

Director - Enterprise Analytics

Senior Director of Data Analytics and Business Systems

Director - Business Intelligence and Analytics

Director of Data Analytics

Sr. Director, Platform Engineering

Director, Finance Tech

Director, Data Engineering

Director, Platform SRO

Senior Director, Product Management - Commercial Excellence

Head of Sales

Director, Power Supply Agreements

Director, Platform Development

Director, Technical Program Management - Technical Solutions Operations

Cybersecurity Director - AI Trainer

Senior Director, Data Architecture

Director of Product Development / MCP Platform & Agent Ecosystem / NYC

Director of Product Development / Agentic Commerce Partner Integrations / NYC

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