At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
As the HR Business Partner, you will play a pivotal role at HelloFresh, bringing objectivity to the team and value to the business by working closely with the Head of People, North America to execute the strategic direction, drive performance through people, and build a compelling work environment with an emphasis on engagement.
With a passion for the business, you will quickly learn its rhythm, how it functions, and how operations must ebb and flow to delight our customers. Primary responsibilities will be focused on building and leveraging our HR Business Partner and Center of Excellence models to provide a world-class employment experience for our teams.
You will report directly to the Head of People, North America and work directly with business leaders across the Headquarters location.
This is a hybrid role with a need for on-site presence at minimum 2-3 days per week.
- As an HR Business Partner, build solid relationships with each of your business and functional leaders, serving as the main point of contact for HR.
- Serve as the main HR contact for functional leaders up through VP-level, their teams (approximately 100 salaried/HQ employees), and interface regularly with members of the Executive team.
- Be a role model leader and champion of change, building organizational trust and promoting a positive workplace culture. Partner and communicate regularly with leadership on trends.
- Provide coaching and guidance to leaders and employees regarding employment issues in areas such as policy and procedure interpretation/application, coaching and corrective action, leaves of absence, development plans, and terminations.
- Review, interpret, administer, and ensure compliance with federal, state, and local employment laws, and company policies and procedures. Partner with Employee Relations and Legal on any agency charge responses.
- Work with leaders to proactively create and maintain workforce staffing plans. Manage recruiting efforts in partnership with the Talent Acquisition COE to ensure that competent, diverse, and skilled workers are hired, while minimizing turnover.
- In partnership with the Total Rewards COE team, oversee the implementation and execution of all benefits and compensation policies, procedures, programs, and communications. Provide guidance on benefits and compensation strategy planning and administration.
- Spearhead initiatives for client groups by developing programs and services to increase employee engagement, retention, and job satisfaction.
- Lead Talent Management events (including succession planning) in partnership with the Head of People, L&OD COE, and leadership to ensure a solid talent pipeline and readiness for advancement.
- In partnership with the L&OD COE, deliver onboarding, leadership training for all leaders, and compliance training on various HR topics, including ethics, labor laws, policies, and procedures.
- Oversee the performance management process and provide guidance to leaders on employee reviews and evaluations. Provide training and consultation as necessary.
- Develop strong relationships across the organization to strengthen HR involvement.
- Perform all other duties as assigned.
- A combination of education in Human Resources and 6+ years of human resources management experience, preferably within a high-growth, fast-paced, tech-related field or start-up environment.
- Solid understanding of HR issues specific to start-up and/or CPG and tech companies.
- Innovative, strategic thinker who can effectively leverage data to improve efficiency in a production-focused operational environment.
- Demonstrated experience leading change management initiatives, specifically in organizational design/structure, People program development and implementation, and/or People service delivery.
- Strong stakeholder management skills, particularly in business partnering with senior business leaders and global counterparts.
- Strong knowledge and experience with federal, state, and local employment laws.
- Excellent coaching and conflict resolution skills, with demonstrated experience leading complex workplace investigations.
- Ability to develop and execute a proactive employee and labor relations strategy focused on building leadership skills to promote employee engagement.
- Strong attention to detail and excellent interpersonal, problem-solving, listening, verbal, and written communication skills.
- Sound judgment and fair, ethical conduct with respect to employee relations and a highly diverse employee population.
- Ability to work in a rapidly changing, high-pressure environment with a significant degree of ambiguity.
- Ability to work varying shifts, including weekends and evenings, as dictated by business needs.
You’ll get…
- Competitive Salary & 401k company match that vests immediately upon participation
- Generous parental leave of 16 weeks & PTO policy
- $0 monthly premium and other flexible health plans
- 85% discount on your subscription to HelloFresh (as well as other product initiatives)
- Snacks, cold brew on tap & monthly catered lunches
- Company sponsored outings & Employee Resource Groups
- Collaborative, dynamic work environment within a fast-paced, mission-driven company
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
New York Pay Range
$154,615—$180,370 USD
This position is also eligible for the HelloFresh equity plan.
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.
HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
