Top 124 Guest service agent Jobs in Yorba Linda, Ca

Front Desk Agent | Le Petit Pali Laguna Beach
Palisociety —Laguna Beach, CA
- $21.50 - $22.00 an hour
- Part-time
- Basic math
- English
- Residential
- Paid holidays
- Health insurance
Quick Apply
Night Auditor
Hampton Inn & Suites Mission Viejo, CA —Mission Viejo, CA
- $19 - $21 an hour
- Part-time
- Hospitality
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Brea Residence Inn by Marriott —Brea, CA
- $17.00 - $19.50 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Guest Service Agent - Hilton Irvine Orange County Airport
Hilton —Irvine, CA
- $21.60 - $27.00 an hour
- Full-time
- Hotel
- Entry level
Marriott Fullerton at California State University - Front Desk Agent
Aimbridge Hospitality —Fullerton, CA
- $19 - $21 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Part Time Front Office Agent
Marriott International, Inc —Costa Mesa, CA
- $29.65 an hour
- Part-time
- Hotel
- Fair chance
- Entry level
14d
Front Office Agent
Marriott International, Inc —Costa Mesa, CA
- $29.65 an hour
- Weekends as needed
- Hotel
- Fair chance
- Entry level
Guest Service Agent - OC
Sonesta —Anaheim, CA
- $24 - $25 an hour
- Part-time
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Guest Service Agent
Corona Residence Inn by Marriott —Corona, CA
- $18 - $19 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Guest Services Agent
WINDSOR CAPITAL GROUP —Brea, CA
- Part-time
- Hotel
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
The Westin Anaheim Resort —Anaheim, CA
- $26.78 an hour
- Weekends as needed
- Spanish
- Ability to walk for extended periods
- Word processing
Quick Apply
Guest Service Agent- Full -Time
Desert Palms Hotel & Suites —Anaheim, CA
- $18 - $19 an hour
- Part-time
- High school diploma or GED
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent, Part-Time
THE WATERFRONT BEACH RESORT —Huntington Beach, CA
- $23.85 an hour
- Part-time
- Spanish
- Writing skills
- English
- Paid holidays
- Health insurance
Quick Apply
9d
Guest Service Agent- Full Time
Hyatt House Cypress/Anaheim —Cypress, CA
- Full-time
- Residential
- Hotel
- Organizational skills
1d
Part Time Front Desk Agent
Marriott Costa Mesa —Costa Mesa, CA
- $26.25 an hour
- Part-time
- Math
- Fair chance
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
7d
Front Desk Agent
Embassy Suites by Hilton Anaheim South —Garden Grove, CA
- $19.75 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Santa Ana, CA
- $19 - $21 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent
Element —Irvine, CA
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Guest Service Agent
Ontario SpringHill Suites by Marriott —Ontario, CA
- $18 an hour
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
11h
Front Desk/Driver
Ayres Hotel Orange —Orange, CA
- From $20 an hour
- Part-time
- Background check
- Hotel
- Driver's License
- Travel reimbursement
- Paid holidays
Quick Apply

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Front Desk Agent | Le Petit Pali Laguna Beach

Palisociety -
Laguna Beach, CA

Quick Apply

Job Details

Part-time | Full-time
$21.50 - $22.00 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Life insurance
Paid sick time

Qualifications

Computer operation
Confidential information handling
Sales transaction processing
Basic math
In-person customer service
Employee relationship building
English
Property management systems (PMS)
Cross-functional collaboration
POS systems
Quality data entry
Customer data entry

Full Job Description

FRONT DESK AGENT | LE PETIT PALI LAGUNA BEACH

POSITION DESCRIPTION:

We're looking for a friendly Front Desk Agent to provide our world famous trusty service. From the check-in process and a warm welcome to fielding ongoing inquiries and requests, our Front Desk Agents play a crucial role in providing a memorable guest experience.

ABOUT LE PETIT PALI LAGUNA

Le Petit Pali Laguna Beach is a 41-room coastal inn offering bespoke lodging, layered with genuine charm, comfort, and unexpected luxury. We are nestled on an idyllic stretch of Laguna Beach, overlooking the Pacific’s lush coastline, steps from Treasure Island Beach, Goff Cove, and some of California’s finest hiking and biking. Guests can delight in an array of amenities, including a sparkling pool and lounge deck with ocean views, complimentary daily Champagne Continental Breakfast, house-made cookies delivered to your room each night, Antipodes water and Baci chocolates left bedside after check-in, and so much more.

THE TASK AT HAND:

Taking care of guests, from leading the check-in/check-out process, to billing, confirming contact information, and fielding questions throughout a hotel stay
Being a savvy guide that's ready to share a wealth of information on the hotel, amenities, and neighborhood.
Communicating in a friendly, positive way to create a warm environment amongst colleagues and a great experience for guests.
Building memorable relationships with hotel guests in line with our service standards
Bringing personality and clarity to the registration process and guest arrivals as well as check-out, listening to guest feedback, and settling folios.
Fielding phone calls, emails, and other guest inquiries in a timely, friendly, and trusty manner.
Inputting guest information and payments into hotel software systems, such as Opera.
Collaborating with the sales and operations teams to ensure a smooth experience for all guests.
Proactively identifying guest needs and finding ways to surprise and delight patrons so they become repeat customers.
Maintaining a keen eye for detail, whether it be a book out of place or a guest that needs assistance.
Politely enforcing established policies and procedures.
Effectively communicating guest requests or issues to the Front Desk Manager, Housekeeping, or Engineering, Conducting walkthroughs for safety, security, and overall cleanliness.
Performing safety duties and adhering to predetermined protocols in the event of an emergency situation.
Lending a hand as required by other departments to ensure a safe, smooth operation that's enjoyable for guests and fellow coworkers.

WHAT WE'RE LOOKING FOR:

Must possess a positive attitude.
Must be energetic and outgoing.
Must be service oriented.
Must be a team player.
Must be able to multi-task.
Must possess excellent interpersonal, analytical, and organizational skills.
Must have knowledge of basic arithmetic.
Must have the ability to input data and access information on the computer.
Must be able to work a flexible schedule and shifts – weekends & holidays as needed.
Flexible schedule- must be available to work a variety of shifts.
Minimum two years of experience within guest reception or a similar position preferred, preferably a luxury hotel setting.
Fluency in English both verbally and non-verbally.
Provide legible communication and directions.
Ability to input and access information in the property management system/computers/point of sales system.
Ability to perform job functions with attention to detail, speed and accuracy.
Ability to prioritize and organize.
Be a clear thinker, remaining calm and resolving problems using good judgment.
Follow directions thoroughly.
Understand guest’s service needs.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Maintain confidentiality of guest information and pertinent hotel data.
Must be able to stand for long periods of time.
Must be able to push, pull or lift up to 25 lbs.
Requires mobility and prolonged standing, walking, bending and lifting up to 30 lbs.
Minimum two years of experience within guest reception or a similar position preferred, preferably a luxury hotel setting.

WHAT'S IN IT FOR YOU:

A competitive compensation package including medical, dental, vision, and life insurance.
401(k) retirement plan (future you will love this one!)
Paid time off, holiday pay, and sick pay when you’re under the weather.
Career advancement in an organization committed to helping star employees thrive.
There’s also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
Professional development that sets you up for success across multiple hospitality career paths.
A collaborative work environment where your creative ideas can come to fruition.
Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Privacy Notice:

For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at www.palisociety.com and www.arrivehotels.com to view the notice.

For more information, visit www.palisociety.com or follow @palisociety

For more information, visit lepetitpali.com or follow @lepetitpali

For more information, visit www.arrivehotels.com or follow @arrivehotels

We are an E-Verify Employer/Somos un empleador de E-Verify.

REQUIREMENTS

Flexible schedule- must be available to work a variety of shifts
Minimum two years of experience within guest reception or a similar position preferred, preferably a luxury hotel setting

MORE ABOUT US:

Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.

We’re a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we’re always looking for spirited, hardworking, passionate people that can join our team and grow with us!

Quick Apply

Refine Your Search

guest service agent jobs in yorba linda, ca

Front Desk Agent | Le Petit Pali Laguna Beach

Night Auditor

Guest Service Agent

Guest Service Agent - Hilton Irvine Orange County Airport

Marriott Fullerton at California State University - Front Desk Agent

Part Time Front Office Agent

Front Office Agent

Guest Service Agent - OC

Guest Service Agent

Guest Services Agent

Front Desk Agent

Guest Service Agent- Full -Time

Guest Service Agent, Part-Time

Guest Service Agent- Full Time

Part Time Front Desk Agent

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Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites

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Front Desk/Driver

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