Top 17169 Managers, all other Jobs in York, Pa

Director of Customer Success
Confidential —Lancaster, PA
- $110,000 - $115,000 a year
- Full-time
- In-person
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Switcher
ADUSA Distribution & Transportation —York, PA
- From $23 an hour
- Full-time
- Background check
- Clean driving record
- Writing skills
- Paid training
- Health savings account
Quick Apply
Strategic Communications Manager
Orion Strategies —Harrisburg, PA
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
9d
Director of OSP Operations
Patriot Broadband Technologies —York, PA
- Full-time
- Construction site
- Customer service
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
5d
Manufacturing Foreman
Advanced Fluid Systems —York, PA
- $75,000 - $85,000 a year
- Full-time
- Heavy lifting
- Schematics
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
8d
LTL Operations Supervisor
Ward Trucking —York, PA
- Full-time
- Mid-level
- Team management
- In-person
- Disability insurance
- Health insurance
Quick Apply
Regional Operations Manager – Commercial Cleaning
Pro Quality Cleaning —York, PA
- $80,000 - $85,000 a year
- Full-time
- Google Workspace
- 5 years
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Safety Professionals-All Levels
TJM Industries Inc —York, PA
- $70,000 - $110,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply
5d
Retail Store Manager
Confidential —York, PA
- $50,000 - $65,000 a year
- Full-time
- Bachelor of Science
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Operations Manager
Estes Express Lines —York, PA
- $74,800 - $109,700 a year
- Weekends as needed
- Pass drug screening
- Mid-level
- Microsoft Office
- Opportunities for advancement
11d
Office Manager - 010FTY070126
Christmas Tree Hill —York, PA
- Full-time
- Computer literacy
- Office
- In-person
- Health insurance
- Employee discount
Quick Apply
4d
General Manager
Trulieve —York, PA
- Weekends as needed
- Background check
- Merchandising
- English
- 401(k)
- Paid time off
Quick Apply
3d
Patient Educator
TSP (A Syneos Health Company) —York, PA
- $185,000 - $190,000 a year
- Bilingual
- Up to 50% travel
- HIPAA
- Paid parental leave
- Health savings account
1d
General Manager
Shiny Shell Carwash —York, PA
- $60,000 - $75,000 a year
- Weekends as needed
- Management
- Customer service
- Mid-level
- Paid training
- Health insurance
Quick Apply
5d
Full-Time Store Manager Trainee
ALDI —York, PA
- From $27.25 an hour
- Full-time
- 18 years or older
- Inventory management
- Writing skills
- Paid parental leave
- AD&D insurance
Operations Supervisor
Ward Trucking, LLC —York, PA
- $85,000 - $90,000 a year
- Full-time
- Mid-level
- Travel
- Computer skills
- Wellness program
- Health savings account
Admin Assistant IV
BAE Systems Inc. —York, PA
- $46,500 - $74,400 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
10d
Assistant General Manager
Green Thumb —York, PA
- Weekends as needed
- Word processing
- HIPAA
- Mid-level
Quick Apply
Director of Facilities
York Suburban School District —York, PA
- Bachelor's degree
- Senior level
- Commercial
Community Manager
Housing Development Cor —York, PA
- $51,000 - $52,500 a year
- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
6d

I want to receive the latest job alert for managers, all other in york, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

managers, all other jobs near york, pa

Director of Customer Success

Confidential
Lancaster, PA

Quick Apply

Job Details

Full-time
$110,000 - $115,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing customer accounts
Customer retention
Coaching
Metrics Reporting
Team development
Client services
Account management
Senior leadership

Full Job Description

A growing third-party logistics and fulfillment organization is seeking a Director of Customer Success to lead and scale its client-facing function. This is a senior leadership role focused on people, process, and outcomes—not day-to-day account management.

The ideal candidate is a strategic operator who can build structure, develop leaders, and ensure an exceptional, repeatable client experience across the full lifecycle.

Position Overview

The Director of Customer Success will own the direction and performance of the Customer Success function, overseeing onboarding, ongoing client relationships, and strategic account oversight. Reporting directly to the Chief Operating Officer, this role partners closely with Operations, Sales, Finance, and IT to drive retention, satisfaction, and long-term growth.

This role requires an on-site presence in Lancaster, PA and includes travel for client visits and multi-site collaboration.

Key Responsibilities

Client Onboarding Oversight

Provide strategic leadership to the onboarding function
Ensure smooth handoffs from Sales to Operations
Define success criteria for go-live and long-term client health
Identify recurring onboarding challenges and drive cross-functional solutions

Team Leadership & Development

Lead, coach, and develop a team of Customer Success professionals and a Strategic Account Manager
Own hiring, onboarding, performance management, and succession planning
Establish a culture of accountability, ownership, and continuous improvement
Conduct regular 1:1s, team meetings, and performance reviews

Process & Playbook Development

Build standardized workflows for escalations, QBRs, onboarding handoffs, and issue resolution
Formalize processes that scale across multiple facilities
Partner with Sales and Operations to define and manage the full client lifecycle

Performance Management & Accountability

Define and monitor KPIs including retention, SLA performance, escalation resolution, CSAT, and expansion indicators
Shift the function from reactive to proactive management using data and trend analysis
Present client health and team performance metrics to senior leadership

Financial & Operational Accountability

Manage departmental budget, headcount planning, and tool spend
Ensure billing accuracy for client-facing services
Serve as escalation point for billing disputes and lead root-cause resolutions
Partner with Finance on reporting and cost management

Cross-Functional Leadership

Act as the primary Customer Success liaison to Operations, Sales, Finance, and IT
Lead client issue resolution at the leadership level
Collaborate with Operations to align fulfillment performance to client expectations

Qualifications

Required

5–8 years of progressive experience in Customer Success, Client Services, or Account Management
2–4 years of people management experience (teams of 3+)
Proven experience building or formalizing scalable customer success processes
Strong leadership, coaching, and performance management skills
Data-driven mindset with experience using KPIs to drive outcomes

Preferred

Experience in 3PL, supply chain, eCommerce fulfillment, or logistics
Background in SaaS or B2B services with strong process orientation
Comfort operating in fast-paced, operationally complex environments
Proficiency with CRM and customer success platforms; WMS/OMS exposure a plus

Pay: $110,000.00 - $115,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

managers, all other jobs in york, pa

Director of Customer Success

Switcher

Strategic Communications Manager

Director of OSP Operations

Manufacturing Foreman

LTL Operations Supervisor

Regional Operations Manager – Commercial Cleaning

Safety Professionals-All Levels

Retail Store Manager

Operations Manager

Office Manager - 010FTY070126

General Manager

Patient Educator

General Manager

Full-Time Store Manager Trainee

Operations Supervisor

Admin Assistant IV

Assistant General Manager

Director of Facilities

Community Manager

I want to receive the latest job alert for managers, all other in york, pa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected