Marketing Specialist
Bath Fitter —York, PA
- Full-time
- Marketing
- Mid-level
- Office
Quick Apply
Lead Purchasing Specialist
Bath Fitter —New Cumberland, PA
- $20 - $25 an hour
- Mid-level
- Office
- High school diploma or GED
Quick Apply

Discover related jobs

Based on your search for bath fitter jobs.

Events Coordinator
Bath Planet —Mechanicsburg, PA
Generate leads by setting appointments for free in-home consultations. Follow up with leads to schedule consultations. Negotiate contracts with event vendors.
Quick Apply
Field Service Technician
Bath Planet —Mechanicsburg, PA
Valid driver's license with a clean driving record. You'll be responsible for completing service calls, performing final technical measurements on sold projects…
$18 - $25 an hour
Quick Apply

I want to receive the latest job alert for bath fitter in york, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bath fitter jobs near york, pa

Housing Specialist jobs in San Francisco, CA

Purchasing Specialist jobs in Honolulu, HI

Purchasing Specialist jobs in Maumee, OH

Communications Specialist jobs in Nashville, TN

Peer Support Specialist jobs in Broward County, FL

Purchasing Specialist jobs in Howell, MI

Purchasing Specialist jobs in San Leandro, CA

Brand Specialist jobs in Cincinnati, OH

Event Brand Ambassador jobs in Chicago, IL

Brand Specialist jobs in Minneapolis, MN

Brand Specialist jobs in Remote

Brand Specialist jobs in Santa Clarita, CA

Brand Representative jobs in New York, NY

Accounts Receivable Specialist jobs in Cincinnati, OH

Insurance Verification Specialist jobs in Phoenix, AZ

Marketing Specialist

Bath Fitter -
York, PA

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Bachelor's degree
Cross-functional collaboration
Cross-functional communication

Full Job Description

Brand & Reputation Specialist

Department: Marketing
Reports To: VP, Marketing
Employment Type: Full-Time | Salary/Exempt

**This is an in office position based in Lewisberry PA**

About the Role

We’re looking for a strategic, detail-oriented Brand & Reputation Specialist to own and elevate how our brand is perceived across every customer touchpoint—nationally and at the local level.

In this role, you’ll lead efforts to build, manage, and protect our online reputation, while driving programs that increase review volume, improve customer sentiment, and deliver actionable insights across the organization.

If you thrive at the intersection of brand management, customer experience, and analytics, this is your opportunity to make a measurable impact.

What You’ll Do

Reputation Management & Response Strategy

Oversee brand presence across major platforms including Google, Facebook, Yelp, BBB, and more
Ensure timely, thoughtful, and brand-aligned responses to customer reviews
Own response strategy, including handling high-visibility or sensitive situations

Review Generation & Program Management

Lead and scale an employee-driven review generation program by:
- Increasing participation across locations
- Tracking performance and adoption
- Ensuring fairness and consistency
Drive improvements in review volume, velocity, and quality
Partner with Sales, CX, and Operations to integrate review generation into the customer journey

Office-Level Performance & Insights

Monitor reputation performance at the individual location level
Identify trends, risks, and opportunities for improvement
Provide actionable recommendations to enhance customer experience and outcomes
Influence local teams to drive improvement without direct authority

Review Management & Escalation

Establish and manage processes for review response and issue escalation
Partner cross-functionally to resolve customer issues and reduce recurring problems

Additional Responsibilities

Voice of Customer & Insights

Analyze reviews, surveys, and NPS data to uncover key customer insights
Translate feedback into recommendations for Marketing, CX, and Operations
Help drive continuous improvement across the organization

Brand Authority & Visibility

Identify opportunities for awards, rankings, and brand recognition
Leverage reviews and testimonials across marketing channels
Partner with internal teams and agencies to strengthen brand trust signals across search and emerging platforms

✅ What You Bring

Bachelor’s degree in Marketing, Communications, or related field
3–5+ years of experience in brand, reputation, customer experience, or marketing roles
Experience managing online reviews across platforms (Google, BBB, Yelp, etc.)
Strong written communication skills, especially in handling sensitive or complex responses
Proven ability to work cross-functionally and influence outcomes
Experience in multi-location, DTC, or home services environments (preferred)
Familiarity with reputation management tools (e.g., Broadly, Sprout Social)
Experience with NPS or Voice of Customer programs

Work Environment

This role operates in a professional office setting with standard equipment and conditions, requiring extended periods of computer-based work.

#BF1

Quick Apply

Refine Your Search

bath fitter jobs in york, pa