Top 245 Quality liaison Jobs in York, Pa

Customer Quality Analyst
Johnson Controls —York, PA
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Authorization Specialist
OSS Health —York, PA
- Monday to Friday
- Hybrid work
- Anatomy knowledge
- Mid-level
- High school diploma or GED
- Profit sharing
- Disability insurance
CRNA - PRN
OSS Health —York, PA
- Part-time
- Nursing
- Surgery
- RN License
Houck Mechanical Foreman
Houck Group Family of Companies —Palmyra, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
Quick Apply
HVAC Field Service Technician III
F6 Data Solutions —Harrisburg, PA
- $49 - $60 an hour
- Extended hours
- Management
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
HVAC Foreman
Sobieski —York, PA
- Overtime
- Construction site
- Mid-level
- Residential
- Paid holidays
- 401(k)
Quick Apply
Infant/Toddler Assistant Director
Catherine Hershey Schools —Elizabethtown, PA
- $79,500 - $92,505 a year
- Online Application
- Classroom
- Microsoft Outlook
- 5 years
Banquet Captain
Lancaster Country Club —Lancaster, PA
- From $18 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
Procurement Analyst
Pennsy Supply Inc —Harrisburg, PA
- Construction site
- Bachelor of Science
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Athletic Trainer (Traditional AT hours, nights and weekends expected)
Penn Medicine —Lititz, PA
- Weekends as needed
- School experience
- CPR Certification
- BLS Certification
- Continuing education credits
- Tuition reimbursement
Quick Apply
ACCOUNT MANAGER
The YGS Group —York, PA
- Full-time
- Background check
- Microsoft Excel
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Senior Supplier Quality Engineer
Victaulic —Pennsylvania
- Full-time
- Up to 50% travel
- 5 years
- Engineering
Safety Manager
Pennsy Supply Inc —Harrisburg, PA
- Weekends as needed
- Background check
- Clean driving record
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Nurse Navigator - NICU - Part-Time
Wellspan Health —York, PA
- Part-time
- Nursing
- Surgery
- RN License
Regional Director- Early Childhood Education
Catherine Hershey Schools —Hershey, PA
- Online Application
- Office
- Master's degree
- 8 years
Care Management Nurse - ED/IP Team - Weekend Option 3
Wellspan Health —York, PA
- Part-time
- Nursing
- RN License
- 5 years
- Health savings account
- Disability insurance
Patient Growth Specialist
Oak Street Health —Lancaster, PA
- $18.50 - $35.29 an hour
- Weekends as needed
- Clinic
- Driver's License
- US work authorization
- Health insurance
- Dental insurance
Customer Account Coordinator
Georgia-Pacific —Mount Wolf, PA
- Monday to Friday
- Pass drug screening
- Mid-level
- Warehouse experience
- Health savings account
- AD&D insurance
Print Production Coordinator 1st Shift
Multi-Color Corporation —York, PA
- $25 an hour
- Full-time
- Customer service
- ERP systems
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Resident Service Coordinator -York Towne House
Franklin Group —York, PA
- Writing skills
- Mid-level
- Bachelor's degree
Quick Apply

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Customer Quality Analyst

Johnson Controls -
York, PA

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Microsoft Outlook
Defect resolution root cause analysis
Spreadsheets
Performance Reporting
Data summary reports
High school diploma or GED
Quality control problem-solving
Cross-functional collaboration
Cross-functional communication
Data analysis software
Failure analysis

Full Job Description

About us

Our employees are the most important part of our business. Thank you for your interest in applying to new opportunities with us.

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services, and an industry-leading field organization, we elevate customer performance, turn goals into real-world results, and help move society forward.

What you will do

Under the direction of the Customer Product Quality Manager, the Customer Quality Coordinator is typically the front-line link between customers, internal operations, and the quality organization. The role focuses on managing customer‐reported quality issues, ensuring they’re understood, contained, resolved, and communicated clearly. Responsible for driving consistent, high-quality customer experience by monitoring service quality, resolving customer concerns, and supporting continuous improvement initiatives.

This role acts as a key liaison between customers, field teams, and internal stakeholders to ensure issues are addressed promptly, root causes are identified, and sustainable solutions are implemented. The coordinator supports service execution quality, tracks customer feedback, and ensures alignment with business processes and customer expectations.

How will you do it

Serve as the primary point of contact for customer quality concerns, ensuring timely acknowledgment, communication, and resolution.
Monitor and track customer issues, service quality trends, and repeat failures to identify root causes and drive corrective actions.
Partner with plant quality, engineering, operations and support teams to resolve customer concerns quickly and effectively.
Conduct follow-up with customers to confirm resolution satisfaction and overall service experience.
Facilitate daily or routine debriefs with field teams to review service quality, identify gaps, and reinforce expectations.
Ensure all customer-related activities, case details, and updates are accurately documented applicable systems.
Support continuous improvement initiatives by identifying process gaps and recommending solutions to improve customer experience and quality performance.
Perform additional administrative and operational support tasks as assigned.

What we look for

Required

High school diploma or equivalent required, plus 2–5 years of experience in customer service, quality coordination, or manufacturing operations.
Strong problem-solving skills with the ability to identify root causes and drive effective resolution.
Demonstrated ability to work independently with strong organizational skills and attention to detail.
Excellent interpersonal and communication skills with the ability to interact effectively with customers and cross-functional teams.
Ability to manage multiple priorities, tasks, and customer issues with professionalism and urgency.
Customer-focused mindset with a strong commitment to delivering high-quality experience.
Ability to influence and collaborate with diverse teams to achieve desired outcomes.
Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint); ability to analyze data, track trends, and create clear reports and presentations.

Preferred

Associate degree or equivalent experience.
Experience with quality systems, root cause analysis, or continuous improvement methodologies.

Apply Now

Refine Your Search

quality liaison jobs in york, pa

Customer Quality Analyst

Authorization Specialist

CRNA - PRN

Houck Mechanical Foreman

HVAC Field Service Technician III

HVAC Foreman

Infant/Toddler Assistant Director

Banquet Captain

Procurement Analyst

Athletic Trainer (Traditional AT hours, nights and weekends expected)

ACCOUNT MANAGER

Senior Supplier Quality Engineer

Safety Manager

Nurse Navigator - NICU - Part-Time

Regional Director- Early Childhood Education

Care Management Nurse - ED/IP Team - Weekend Option 3

Patient Growth Specialist

Customer Account Coordinator

Print Production Coordinator 1st Shift

Resident Service Coordinator -York Towne House

I want to receive the latest job alert for quality liaison in york, pa

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