Top 162 Technical account manager Jobs in York Pa

IT Service Desk Specialist - Part Time Onsite
CP Flexible Packaging —York, PA
- Overtime
- Spanish
- English
- Mid-level
Quick Apply
Customer Success Manager
Shipfusion —York, PA
- $70,000 - $80,000 a year
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Account Executive
Xplor —Harrisburg, PA
- From $100,000 a year
- Email
- Remote
- Mid-level
- Driver's License
- US work authorization
- Health insurance
- 401(k)
Quick Apply
Technical Writer
Software Technology Inc —Harrisburg, PA
- 5 years
- Mid-level
- Organizational skills
- Vision insurance
Quick Apply
Senior Manager, Data Engineering
Owens & Minor Medical Inc. —Harrisburg, PA
- $140,000 - $155,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Senior Customer Success Manager
Shipfusion —York, PA
- $80,000 - $95,000 a year
- Senior level
- Communication skills
- Teaching
- Health insurance
- Dental insurance
Quick Apply
Program Manager
Precision Custom Components, LLC —York, PA
- $80,000 - $100,000 a year
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
HR Systems Specialist
Fulton Bank —Lancaster, PA
- $64,700 - $107,900 a year
- Full-time
- Remote
- Mid-level
- 3 years
- SQL
- Wellness program
- Health savings account
10d
Strategic Account Manager
JM Huber Corporation —Hanover, PA
- $125,000 - $175,000 a year
- Up to 50% travel
- Pass drug screening
- Bachelor's degree
- Profit sharing
Account Manager- Mid West
Adhesives Research Inc. —Glen Rock, PA
- Full-time
- Microsoft Excel
- Marketing
- 3 years
Quick Apply
8d
Business Development Manager
Warehaus —York, PA
- $90,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
3d
Hybrid -PRODUCT MANAGER III
TE Connectivity —Middletown, PA
- $109,300 - $164,000 a year
- Hybrid work
- 5 years
- Product management
- Travel
- Employee stock purchase plan
- Disability insurance
10d
Manager, Delivery Manager
Deloitte —Mechanicsburg, PA
- $107,200 - $221,200 a year
- Full-time
- Travel
- Conflict management
- Senior level
2d
Client Service Manager - HVAC/Building Automation
Siemens —Harrisburg, PA
- $68,830 - $117,994 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
13d
SALES ACCOUNT MANAGER
The YGS Group —York, PA
- Full-time
- Background check
- Microsoft Outlook
- Marketing
Delivery Leader, Core Financial Systems
Deloitte —Mechanicsburg, PA
- $144,300 - $296,100 a year
- Full-time
- 11+ years
- Travel
- Conflict management
1d
Project Manager
IEM —Harrisburg, PA
- $100,000 - $135,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
Outside Sales - York PA
NORTHEASTERN SUPPLY INC —York, PA
- Up to $130,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Business Development Manager
Voith Group —York, PA
- Spanish
- Ability to walk for extended periods
- 5 years
Sr Manager, Lead Delivery Leader
Deloitte —Mechanicsburg, PA
- $124,600 - $255,900 a year
- Full-time
- 11+ years
- Travel
- Conflict management
2d

I want to receive the latest job alert for technical account manager in york pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical account manager jobs near york pa

IT Service Desk Specialist - Part Time Onsite

CP Flexible Packaging -
York, PA

Quick Apply

Job Details

Part-time

Qualifications

Customer communication

Full Job Description

Job Summary
Serve as the first point of contact for end users, providing front-line IT support remotely or on site. Troubleshoot and resolve common, routine issues, applying fixes and workarounds while delivering exemplary customer service, and escalate more complex problems to senior technicians. Must be eager to learn and willing to follow established procedures, with strong organizational and customer service skills. May be required to travel to client sites, work weekends or after hours and work mandatory overtime when necessary.

Must have a positive can-do approach and attitude and adapt to change. Required to have effective verbal and written communication skills, good color vision, visual acuity to written material as well as product and machinery details, and change priorities as directed.

Essential Job Functions

Install and configure basic hardware and software under established procedures
Respond to tickets in accordance with SLA guidelines
Record, track, and document the help desk request problem solving process

including actions taken through to the final resolution

Respond in timely manner to requests and issues
Repair and replace equipment as needed
Help keep endpoints aligned with department security policy by following standard checklists
Provide onsite and remote support to end users
Assist in AV setups as needed for meetings
Assist new hire training for basic IT needs
Set up new workstations for users (deploying equipment, checking over account setups)
Heavy use of Windows, Mac OS, iOS and Android devices
Ability to work in Active Directory
Test new technology
Create documentation for staff for training purposes
Resolve Tier 1 support tickets
Escalate complex or unresolved issues to senior technicians with clear documentation of steps already taken
Basic networking awareness (cabling, switch ports, connectivity checks)
Participate in projects approved by management that will improve the experience of our customers and colleagues.
Flag software and systems that appear non-compliant with company, customer, state, and federal policies and report them to senior staff
Perform other duties assisted or needed by request of supervisors/manager.
Follow all established safety rules and regulations and utilize required safety equipment
Report defective equipment or unsafe conditions to the appropriate personnel
Maintain work area in a clean and orderly condition
Follow all company Good Manufacturing Practices & Policies
Ability to collaborate and maintain Garlock-CP's commitment to a Food Safe environment

Skills and Knowledge

A passion for customer service and a desire to learn and grow in an IT support role
Some college education, formal training, or equivalent experience
1–2 years of experience in a technical or customer-facing role; internships, coursework, or relevant part-time experience considered.
Demonstrates exceptional interpersonal skills
Solid problem-solving skills and a methodical, step-by-step approach to troubleshooting
Ability to follow routine issues through to resolution and know when to escalate
Willingness to learn new tools and technologies and to ask questions when unsure
Excellent oral and written communication skills
Strong organizational skills and the ability to handle multiple tasks concurrently
Ability to travel to off-site locations

PREFERRED QUALIFICATIONS:

Bachelor’s Degree in a related field or certifications that align with front line support.
Bilingual (English/Spanish) a plus.

Physical Requirements

Typical environment of manufacturing, machinery, and production facilities
Exposure includes but is not limited to continuous noise, scent of materials, bright workstations, machinery with moving parts
Intermittently on feet daily on concrete floors
Period lifting material weighing up to 50lbs
Squatting, crouching, turning, twisting, stretching, climbing steps, grabbing, pulling, pushing, and bending.
Visual and hearing acuity within normal limits

Quick Apply

Refine Your Search

technical account manager jobs in york pa

IT Service Desk Specialist - Part Time Onsite

Customer Success Manager

Account Executive

Technical Writer

Senior Manager, Data Engineering

Senior Customer Success Manager

Program Manager

HR Systems Specialist

Strategic Account Manager

Account Manager- Mid West

Business Development Manager

Hybrid -PRODUCT MANAGER III

Manager, Delivery Manager

Client Service Manager - HVAC/Building Automation

SALES ACCOUNT MANAGER

Delivery Leader, Core Financial Systems

Project Manager

Outside Sales - York PA

Business Development Manager

Sr Manager, Lead Delivery Leader

I want to receive the latest job alert for technical account manager in york pa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected