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Meter Supervisor

Capital Region Water -
Harrisburg, PA

Apply Now

Job Details

Full-time

Qualifications

Water utility distribution
Customer communication
Maintenance repair procedures
System troubleshooting
Safety regulations
Equipment installation
System performance optimization
Mechanical repair
Workplace dispute resolution
Mapping software
Project timeline management
Equipment troubleshooting
High school diploma or GED
Team development
Schedule management
Public utility experience
Meter maintenance
System testing
GIS software
Leading team collaboration initiatives
Managing projects
Construction experience
Equipment testing
Confined space entry safety procedures
Water supply systems
Crew management
Maintenance budget management
Operational budget management
Staff development
Team building

Full Job Description

We are always looking for talented, energetic, and hard-working employees that want to serve their community.

Company name: Capital Region Water

Title of position: Meter Supervisor

Position type: FT (Exempt)

Location: Harrisburg, PA

Join the CReW!

We offer competitive compensation, benefits, and opportunities for training and career development.

Description of responsibilities:

The Meter Supervisor is responsible for developing and leading a team to maintain the metering infrastructure, collecting readings for the billing cycles, overseeing Fireline compliance, and managing cross connection control program. This role involves planning and coordinating readings, ensuring proper maintenance, responding to unread, estimated, high-use, backwards meters and other reports.

Supervise, train, and evaluate Customer Care Technicians while setting strategic direction for the division
Plan and coordinate installation, calibration, maintenance, and replacement of water meters and MIUs.
Oversee Investigation of high bill complaints, readings for settlement sheets, calibration of meters, low pressure issues and investigation of customer leaks.
Manage audits for Cross Connection Devices and Fireline services including reading of meters and obtaining volume of water used annually for testing.
Review reports on Automated Metering Software and ensure accurate billing cycle readings
Coordinate service requests, work orders, and GIS updates using City Works
Assess pipes, collaborate with contractors, engineers, and customers to plan and coordinate projects
Manage budget for division and purchase equipment, maintain inventory of meters, MIU’s and tools for staff.
Develop and maintain standard operating procedures (SOPs)
Ensure compliance with safety standards, regulations, and union agreements

Required experience:

5-10 years of experience in testing, repair, and installation of utility metering and billing operation depending upon size and complexity of system or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
Experience in water system operations, maintenance, and minor construction
Prior supervisory or team leadership experience preferred
Experience working with automated metering infrastructure and related technologies

Required skills:

Strong leadership and team development abilities
Knowledge of metering systems, cross connection control, fireline services and billing systems.
Knowledge of City Works, GIS systems, and automated metering software
Analytical and problem-solving skills for system performance and troubleshooting
Effective communication skills for working with staff, customers, contractors, and regulatory agencies
Organizational and project management skills, including budgeting and scheduling
Knowledge of safety practices, including confined space entry
Ability to manage conflict and enforce policies fairly
Flexibility to adapt to changing regulations and operational needs

Required Education:

High school diploma or equivalent required
Supplemental coursework in mechanical or technical subjects preferred

How to apply: Careers - Capital Region Water

For information on Capital Region Water, including more information on employee benefits and our company culture, visit our website at Home - Capital Region Water

Capital Region Water is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Capital Region Water actively promotes a diverse and drug-free workplace.

Apply Now

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utility manager jobs in york pa

Meter Supervisor

Power and Utilities OT Operational Technology-Manager

Foreman - Lead Solar Installer

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