Top 108 Service manager Jobs in Yorktown, Va

Service Operations Manager
Cox-Powell Corporation —Williamsburg, VA
- $70,000 - $120,000 a year
- Ability to walk for extended periods
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
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FT Assistant Manager Customer Service
Food Lion —Yorktown, VA
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
Service Department Supervisor-Treatment/Repairs and Pest Control
PESTOUT —Newport News, VA
- $23 - $25 an hour
- Full-time
- Carpentry
- Background check
- Mid-level
- Health insurance
- Dental insurance
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12d
Commercial Insurance Service Account Manager
Bearing Insurance Group, LLC —Virginia
- $40,000 - $50,000 a year
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Analysis skills
- Wellness program
- Health savings account
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Prevention Services Supervisor 8137
ATHENA Consulting —Newport News, VA
- $34 an hour
- Full-time
- Background check
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
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9d
Accounts Payable Manager
David Nice Builders —Williamsburg, VA
- $65,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Office
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Outpatient Therapist
National Counseling Group (NCG) —Newport News, VA
- $51,993 - $73,494 a year
- Part-time
- LMFT
- Licensed Clinical Social Worker
- LPC
- Health savings account
- Disability insurance
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Service Manager (1591 - Newport News, Virginia)
Drucker and Falk LLC —Newport News, VA
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Service Manager (1596 - Newport News, Virginia)
Drucker and Falk LLC —Newport News, VA
- $20.70 - $45.05 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
General Manager - The Woodlands
Colonial Williamsburg Company —Williamsburg, VA
- $94,800 - $142,200 a year
- Analysis skills
- Mentoring
- Recruiting
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Service Manager (1393 - Williamsburg, Virginia)
Drucker and Falk LLC —Williamsburg, VA
- $20.70 - $45.05 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Client Service Manager – Business Development (Virginia Market)
Kennedy/Jenks Consulting —Newport News, VA
- $150,000 - $243,000 a year
- Full-time
- Hybrid work
- Engineering
- 11+ years
- Office
- Travel reimbursement
- Health savings account
Service Manager
Norton Yachts —Deltaville, VA
- $75,000 - $95,000 a year
- Email
- Dealership
- Customer service
- Supervising experience
- Health insurance
- Dental insurance
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11d
Project Manager for National Park Service and Federal Projects
VHB —Williamsburg, VA
- $90,000 - $130,000 a year
- Full-time
- Hybrid work
- 5 years
- Engineering
- Travel
Assistant Service Manager (1639 - Yorktown, Virginia)
Drucker and Falk LLC —Yorktown, VA
- $20.01 - $29.70 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Paid holidays
- Dental insurance
Patient Services Manager
HHS Culinary and Nutrition Solutions, LLC (USA) —Newport News, VA
- $70,000 a year
- Full-time
- Hospital
- ServSafe
- Word processing
- Health insurance
- Dental insurance
Quick Apply
Service Manager / Maintenance Supervisor
Grady Management Inc —Williamsburg, VA
- $30 - $32 an hour
- Weekends as needed
- Background check
- Spanish
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
3d
PT Customer Lead
Food Lion —Gloucester, VA
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
4d
Automotive Assistant & Service Managers
Mavis Tire Supply —Poquoson, VA
- $40,000 - $65,000 a year
- Online Application
- 18 years or older
- Mid-level
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Environmental Services Supervisor Hospital
Doctors Hospital of Williamsburg —Williamsburg, VA
- $19.70 - $25.63 an hour
- Full-time
- Hospitality
- Hospital
- Mid-level
Quick Apply

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Service Operations Manager

Cox-Powell Corporation
Williamsburg, VA

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Job Details

$70,000 - $120,000 a year

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Project team coordination
Mechanical blueprint interpretation
Customer communication
Staff supervision
Customer relationship building
Outdoor work experience
Field service
Team leadership
Staff scheduling
ERP systems
In-person customer service
Operations coordination planning
Electrical schematic reading and interpretation
Team scheduling
Client relationship development
Company vehicle operation
Invoice processing
Mechanical drawings
Driver's License
Electrical systems
Customer relationship management
Invoice reconciliation
HVAC system repair
Dispatch software communication
Safety equipment
Maintenance management
Productivity software
Personal Protective Equipment (PPE)
Managing business operations budgets
Profit and loss analysis

Full Job Description

Service Operations Manager (Commercial HVAC/R & Mechanical Services)

Location: Southeast Virginia Territory, Headquartered in Williamsburg, VA

*Local candidates only at this time. Must have 3 Years Commercial HVAC Experience*

Competitive Starting Salary
$85,000-120,000 plus Incentive program

Full Benefits Package including Medical, Dental, Vision, Life Insurance and 401k with match

Company: Cox-Powell Corporation

About Us

Cox-Powell Corporation is a well-established commercial HVAC/R, mechanical, and electrical contractor proudly serving Southeast Virginia since 1946. We are known for our technical expertise, strong customer relationships, and commitment to safety, quality, and operational excellence.

Position Description

The Service Operations Manager is responsible for fulfilling all service commitments for Cox-Powell Corporation. This role ensures contractual obligations are met, field costs are effectively controlled, and quality standards remain high. Additional responsibilities may be assigned as business needs evolve.

The position oversees service operations, technical manpower scheduling, customer satisfaction, and field productivity to achieve company gross profit objectives across assigned market areas.

Essential Functions & Responsibilities

Maintenance Agreements

Oversee performance and compliance of all maintenance agreements.
Ensure customer satisfaction and manage issue resolution.
Recommend renewals and identify upsell/extra opportunities.
Review labor and cost data to support accurate tasking.
Achieve planned gross profit targets.

Sales Support

Support planned service sales volume.
Quote HVAC repairs promptly.
Generate leads and maintain route call activity.

Field Staff Management

Plan labor loading and evaluate technician performance.
Support recruitment, interviewing, and merit recommendations.
Provide technical guidance, training, and coaching.
Ensure professional customer service and field representation.

Service Operations & Financials

Review service invoices before billing.
Coordinate with Sales on contract or project opportunities.
Complete required customer reports.
Manage service projects per company policies and procedures.
Control field costs to meet gross profit goals.

Purchasing, Inventory & Tools

Manage tool inventory and equipment assignments.
Review and approve vendor invoices (PINPOINT).
Assist with part orders and ETA coordination.
Review all field tickets for accuracy.

Dispatching

Provide oversight and direction to dispatchers to optimize scheduling.

Fleet Management

Oversee vehicle assignments, maintenance, and repair schedules.
Support fleet budgeting.

Planning & Forecasting

Support operational planning and forecasting activities.

Customer Relations

Maintain strong relationships with key customers.
Address concerns promptly and conduct regular site visits.
Ensure long‑term customer satisfaction and retention.

Required Knowledge, Skills & Abilities (KSAs)

Technical Knowledge

Working knowledge of HVAC mechanical systems, electrical systems, and automated controls.
Ability to read and interpret drawings, schematics, and equipment documentation.
Ability to identify repair, replacement, and improvement opportunities.

Management & Operational Skills

Strong leadership skills with experience managing field technicians.
Effective scheduling, dispatching, and workload balancing.
Ability to manage budgets, field costs, and gross profit performance.
Skilled in project coordination and service operations oversight.

Customer Service & Communication

Excellent customer relationship management skills.
Strong verbal and written communication abilities.
Ability to resolve conflicts and navigate complex customer issues.

Administrative & Organizational Skills

Strong time management and prioritization.
Ability to review invoices, tickets, and financial data with accuracy.
Demonstrated proficiency with service management systems and Microsoft Office.

Physical Abilities

Ability to sit, stand, and walk for extended periods throughout the workday.
Ability to drive company or personal vehicle to customer locations and job sites.
Ability to occasionally lift, carry, or move objects weighing up to 70 pounds.
Ability to climb stairs, ladders, or access mechanical spaces as required during site visits.
Ability to work in varying environmental conditions, including offices, mechanical rooms, rooftops, and outdoor job sites.
Ability to use standard office equipment and wear required personal protective equipment (PPE) when visiting job sites.

Required Qualifications

5+ years of experience in HVAC service operations or related mechanical service field.
2+ years of supervisory or management experience.
Strong understanding of commercial HVAC systems and service operations.
Valid driver’s license.

Preferred Qualifications

HVAC Master or Journeyman license.
Experience with service management, dispatch, or ERP systems (e.g., PINPOINT).
Experience managing P&L, budgets, or gross profit performance.
Certifications in project management, leadership, or technical HVAC disciplines.

Core Competencies

Leadership & Team Development
Customer Focus
Problem-Solving & Decision-Making
Financial Acumen
Technical Aptitude
Communication & Interpersonal Skills
Process Improvement
Accountability & Follow-Through

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

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Refine Your Search

service manager jobs in yorktown, va

Service Operations Manager

FT Assistant Manager Customer Service

Service Department Supervisor-Treatment/Repairs and Pest Control

Commercial Insurance Service Account Manager

Prevention Services Supervisor 8137

Accounts Payable Manager

Outpatient Therapist

Service Manager (1591 - Newport News, Virginia)

Service Manager (1596 - Newport News, Virginia)

General Manager - The Woodlands

Service Manager (1393 - Williamsburg, Virginia)

Client Service Manager – Business Development (Virginia Market)

Service Manager

Project Manager for National Park Service and Federal Projects

Assistant Service Manager (1639 - Yorktown, Virginia)

Patient Services Manager

Service Manager / Maintenance Supervisor

PT Customer Lead

Automotive Assistant & Service Managers

Environmental Services Supervisor Hospital

I want to receive the latest job alert for service manager in yorktown, va

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