Top 236 Customer experience specialist Jobs in Youngstown, Oh

Patient Access Specialist — Emergency Department — St Elizabeth Youngstown Hospital
Mercy Health —Youngstown, OH
- 12 hour shift
- Basic math
- High school diploma or GED
- Children
- Health savings account
- Disability insurance
Information Technology Support Specialist
Educational Service Center of Eastern Ohio (ESC of Eastern Ohio) —Canfield, OH
- Extended hours
- Mid-level
- High school diploma or GED
- Driver's License
Associate Specialist, Patient Access
Ensemble RCM LLC —Youngstown, OH
- $18.65 - $19.90 an hour
- Part-time
- Management
- Hospital
- Customer service
- Tuition reimbursement
10d
Referral Specialist
Ohio North East Health Systems —Warren, OH
- No weekends
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Quick Apply
Operations Fraud Specialist - Operations Shared Services
WesBanco Bank, Inc. —Youngstown, OH
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
12d
Administrative Specialist 3 – Human Resources (25 hours/week)
Youngstown State University —Youngstown, OH
- $21.74 an hour
- Monday to Friday
- Writing skills
- Basic math
- English
- Health savings account
- Paid holidays
Electrical Controls Specialist
Wheatland Tube, LLC —Wheatland, PA
- Full-time
- 5 years
- Computer literacy
- Continuous improvement
- Profit sharing
- Paid holidays
Quick Apply
MEMBER SOLUTIONS SPECIALIST
810 SEVEN SEVENTEEN CREDIT UNION INC —Warren, OH
- Research
- Mid-level
- Office
- Loan repayment program
Certified Peer Support Specialist
Community Alternatives, Inc. —New Castle, PA
- Part-time
- Computer literacy
- Writing skills
- High school diploma or GED
Quick Apply
Residential Lawn Specialist
TruGreen —Poland, OH
- $850 - $1,200 a week
- Full-time
- English
- Residential
- Driver's License
- Dental insurance
- Paid time off
Quick Apply
Clinical Sales Specialist, Surgical Pain - Dayton, OH
Avanos Medical —Ohio
- $65,000 - $75,000 a year
- Full-time
- Remote
- Nursing
- Mid-level
- Windows
- Health insurance
- 401(k) matching
Talent Acquisition Specialist
Pennex Aluminum Company —Leetonia, OH
- $60,000 - $80,000 a year
- Full-time
- 5 years
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Sales Specialist - Ultraclean Services
Cintas —North Jackson, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Profit sharing
- AD&D insurance
Licensed Sales Professional (LSP) - OH
Allstate —Ohio
- $36,000 - $100,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
Family Support Specialist
Educational Service Center of Eastern Ohio (ESC of Eastern Ohio) —Canfield, OH
- Extended hours
- Google Workspace
- Customer service
- Mid-level
IT Support Specialist
AVI Foodsystems —Warren, OH
- Full-time
- Travel
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
Intake Specialist - New Castle Office
Neighborhood Legal Services —New Castle, PA
- $3,083.33 - $4,333.33 a year
- Microsoft Outlook
- English
- Organizational skills
- AD&D insurance
- Disability insurance
Quick Apply
Seasonal Safety Specialist; Mon-Thurs Night Shift
Macy’s —North Jackson, OH
- $20.55 - $34.07 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Heavy lifting
- Store discount
- Paid holidays
Customer Care Specialist
On Demand / New Day Recovery LLC —Newton Falls, OH
- Part-time
- Background check
- 18 years or older
- Inventory management
Quick Apply
Fulfillment Specialist
Fastenal —Youngstown, OH
- Part-time
- 18 years or older
- Customer service
- Computer literacy
13d

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customer experience specialist jobs near youngstown, oh

Patient Access Specialist — Emergency Department — St Elizabeth Youngstown Hospital

Mercy Health -
Youngstown, OH

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Job Details

PRN | Per diem

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
403(b)
Life insurance
Referral program
Prescription drug insurance

Qualifications

High school diploma or GED

Full Job Description

Patient Access Specialist — Emergency Department — St Elizabeth Youngstown Hospital

Shift/Schedule:

This is a PRN "As Needed" Position
Shift Times - Rotating (Availability Needed on 1st, 2nd, and 3rd Shift)
12 Hour Shifts
Availability Required on Weekends and Holidays

THIS IS A COLLECTIVE BARGAINING UNIT POSITION

Job Summary:

The Patient Access Representative is the first line of quality service to our patients and the community, ensuring patient safety and identity protection. In addition, Patient Access services will be responsible for processing patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.

Essential Functions:

Provides excellent customer service and communications skills with patients, medical staff, and the general public
Must possess the ability to troubleshoot and resolve problems promptly
Performs registration and basic insurance verification, ensuring accurate patient identity for billing
Maintains the confidentiality of all patients’ records and accounts
Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
Ability to answer the telephone using an established greeting and assists callers in a friendly and helpful manner
Other duties as assigned

Education:

High School Degree or GED
Associates Degree preferred but not required

Experience:

Prior experience in patient registration/healthcare preferred but not required
Knowledge of medical terminology is preferred but not required

Skills & Abilities:

Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills
Engage with staff and patients in a professional manner
Basic math skills

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]

Apply Now

Refine Your Search

customer experience specialist jobs in youngstown, oh

Patient Access Specialist — Emergency Department — St Elizabeth Youngstown Hospital

Information Technology Support Specialist

Associate Specialist, Patient Access

Referral Specialist

Operations Fraud Specialist - Operations Shared Services

Administrative Specialist 3 – Human Resources (25 hours/week)

Electrical Controls Specialist

MEMBER SOLUTIONS SPECIALIST

Certified Peer Support Specialist

Residential Lawn Specialist

Clinical Sales Specialist, Surgical Pain - Dayton, OH

Talent Acquisition Specialist

Sales Specialist - Ultraclean Services

Licensed Sales Professional (LSP) - OH

Family Support Specialist

IT Support Specialist

Intake Specialist - New Castle Office

Seasonal Safety Specialist; Mon-Thurs Night Shift

Customer Care Specialist

Fulfillment Specialist

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