Top 159 Customer solutions specialist Jobs in Youngstown, Oh

MEMBER SOLUTIONS SPECIALIST
810 SEVEN SEVENTEEN CREDIT UNION INC —Warren, OH
- Research
- Mid-level
- Office
- Loan repayment program
Electrical Engineer/ Technician
IES Systems, Inc. —Canfield, OH
- From $55,000 a year
- Urgently hiring
- AutoCAD
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Help Desk Technician - 2nd / 3rd Shift
Proteam Solutions Inc. —Ohio
- $20 - $22 an hour
- Contract
- Remote
- Mid-level
- Windows
- Computer networking
Quick Apply
15h
Clinical Sales Specialist, Surgical Pain - Dayton, OH
Avanos Medical —Ohio
- $65,000 - $75,000 a year
- Full-time
- Remote
- Nursing
- Mid-level
- Windows
- Health insurance
- 401(k) matching
Associate Clinical Sales Consultant, Specialty Nutrition Systems - Ohio (Columbus, Cleveland)
Avanos Medical —Ohio
- $63,000 - $76,000 a year
- Full-time
- Microsoft Outlook
- Up to 50% travel
- RN License
- Health insurance
- 401(k) matching
Verizon Wireless Sales Representative
JAS Technology Inc DBA Wireless Zone —New Castle, PA
- $30,000 - $60,000 a year
- Full-time
- Mid-level
- POS
- In-person
- Health insurance
- Dental insurance
Quick Apply
Field Service Technician
Matthews International Corporation —Ohio
- Computer science
- Computer Science
- Pass drug screening
Operations Fraud Specialist - Operations Shared Services
WesBanco Bank, Inc. —Youngstown, OH
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
3d
Customer Account Specialist
Silgan Closures —New Castle, PA
- Full-time
- Writing skills
- Microsoft Office
- High school diploma or GED
- AD&D insurance
- Disability insurance
14d
Referral Specialist
Ohio North East Health Systems —Warren, OH
- No weekends
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Quick Apply
Fulfillment Specialist
Fastenal —Youngstown, OH
- Part-time
- 18 years or older
- Customer service
- Computer literacy
4d
Information Technology Specialist
Berk Enterprises —Warren, OH
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
3d
IT Support Specialist
AVI Foodsystems —Warren, OH
- Full-time
- Travel
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
Paid Apprentice/ Hearing Instrument Specialist Trainee
Lucid Hearing Holding Company, LLC —Warren, OH
- $20 - $22 an hour
- Full-time
- Entry level
- Retail sales
- Paid training
- Dental insurance
Quick Apply
Associate Specialist, Patient Access
Ensemble RCM LLC —Youngstown, OH
- $18.65 - $19.90 an hour
- Part-time
- Management
- Hospital
- Customer service
- Tuition reimbursement
1d
Oracle EBS Functional Specialist
Howmet Aerospace —Niles, OH
- $85,000 - $115,000 a year
- Full-time
- Hybrid work
- Computer science
- Oracle
- Computer Science
Quick Apply
Wireless Retail Sales Specialist - Boardman, OH
Consumer Cellular —Boardman, OH
- $36,750 - $46,200 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Pass drug screening
- AD&D insurance
- Paid holidays
MetFab Productivity Specialist
Linde —Youngstown, OH
- $90,000 - $132,000 a year
- Engineering
- System design
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
District Manager
Burger King —Austintown, OH
- Up to $75,000 a year
- Full-time
- ServSafe
- English
- Mid-level
- Paid training
- Mileage reimbursement
Quick Apply
Sales Specialist
Home Depot —Boardman, OH
- Entry level

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customer solutions specialist jobs near youngstown, oh

MEMBER SOLUTIONS SPECIALIST

810 SEVEN SEVENTEEN CREDIT UNION INC
Warren, OH

Apply Now

Job Details

Benefits

Loan repayment program

Qualifications

High school diploma or GED
Collections account management
Credit analysis

Full Job Description

Job Summary: Responsible for all activities related to the collection and curing of all delinquent loans and share accounts. To assist the member in developing a plan to bring his or her account current.

All job positions at 7 17 Credit Union may be assigned further duties with or without notice, verbally or in writing. Essential duties and responsibilities include the following.

Primary Duties:

Collects on all delinquent loans, including consumer loans, mortgage loans, Visa accounts, share accounts, member business loans and other loans as assigned.
Works through assigned delinquency queues via collection system by following up on telephone calls and sending appropriate collection correspondence, and documenting each account working with accurate and current information to secure a satisfactory resolution to the delinquent account.
Researches delinquent loans and account histories to ensure that errors are detected and to become familiar with the current account situation, which will aide in the collection of the delinquent loan and to allow the member to have a full and complete status of his or her loan.
Responsible for achieving all individual, departmental, and company goals as set forth for current position.
Consults with members who are delinquent, requests extension of loan payment or skip payment, takes the application, and processes the request according to departmental procedures.
Assists in the training of new employees as assigned.
Assists in coordination of workflow, reporting, and daily operation of the Collection Department.
Reviews and Recommends to Repo Specialist which accounts should be repossessed, and reviews and recommends to Assistant Manager of Collections and Recovery which accounts should be foreclosed. All accounts must have appropriate procedures followed, files ordered, information printed, and proper documentation to account.
Processes and follows written procedures in taking ACH payments.
Researches and resolves credit bureau corrections as requested.
Monitors and collects accounts that would involve special handling, due to their guidelines and restrictions. Example: Stretch Pay, end lease balances.
Identifies, researches, and follows up on accounts that need skip tracing, bankruptcy, or insurance issues resolved.
Recovers funds from non-sufficient fund (NSF) checks that are forwarded to the Collections Department.
Reviews and accepts consumer credit proposals and processes those payments.
Provides back up and assistance to Collections Processor, as needed.
Transfers shares, processes checks received, balances drawer, and turns in appropriate daily paperwork.
Performs all duties in compliance with federal and state regulations, 7 17 Board Policies, as well as departmental and credit union procedures.

Travel Demands: Occasional errands to clerk’s office

Prerequisite Education:

1. High school diploma or equivalent

Prerequisite Experience:

At least 3 years in a collector’s position* within the last 7 years.

*Defined as three years in a debt collection position(s) where the majority of one’s job included collecting delinquent consumer, mortgage and/or commercial accounts*

Other Prerequisite Requirements of the position:

Must attain an acceptable score on a validated assessment test.
Must have the ability to plan, follow-up collections and to establish effective control pertaining to same.
Ability to use sound judgment in dealing with the member and be able to analyze past due accounts.
Must have general knowledge of Credit Union operations and functions of other departments.
Accuracy and thoroughness in the verification of the status of member accounts; skill and tactfulness in communicating with members concerning their accounts; persistence in the daily and weekly routine of loan repayment follow up; mental alertness; neat appearance; punctuality; and cooperative attitude in working with other employees.

Required knowledge, skills and abilities once in the job:

1. Customer service attitude and skills to include:

Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation attention to detail, resourcefulness.

2. Professionalism to include:

Confidence, good judgment, appropriate demeanor and appearance; ability to interact with employees and members.

3. Skills to include:

Problem solving, decision making, time management, interpersonal communications, organization.

4. Other: Understands the effects of member requests as they relate to individual accounts and copes with unusual situations.

Certifications, licenses required once in the job: None.

Physical, Mental or Visual Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk or hear.

This job regularly requires the employee to lift 1 to 10 pounds 5 times per day.

Specific vision abilities required by this job include: close vision, distance vision, color vision, peripheral vision, depth perception, the ability to adjust and focus.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply Now

Refine Your Search

customer solutions specialist jobs in youngstown, oh

MEMBER SOLUTIONS SPECIALIST

Electrical Engineer/ Technician

Help Desk Technician - 2nd / 3rd Shift

Clinical Sales Specialist, Surgical Pain - Dayton, OH

Associate Clinical Sales Consultant, Specialty Nutrition Systems - Ohio (Columbus, Cleveland)

Verizon Wireless Sales Representative

Field Service Technician

Operations Fraud Specialist - Operations Shared Services

Customer Account Specialist

Referral Specialist

Fulfillment Specialist

Information Technology Specialist

IT Support Specialist

Paid Apprentice/ Hearing Instrument Specialist Trainee

Associate Specialist, Patient Access

Oracle EBS Functional Specialist

Wireless Retail Sales Specialist - Boardman, OH

MetFab Productivity Specialist

District Manager

Sales Specialist

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