Top 87 Patient services representative Jobs in Youngstown Oh

Patient Services Representative - Physician Practice - Palmyra Primary Care and Walk - In
Mercy Health —Youngstown, OH
- Primary Care
- High school diploma or GED
- Clinic
- Health savings account
- Disability insurance
4h
Patient Services Representative - Physician Office - Poland Cardiology & Electrophysiology
Mercy Health —Poland, OH
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
7d
Patient Service Representative The Welcome Center and Quick Care
Akron Children's Hospital —Boardman, OH
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Associate Specialist, Patient Access
Ensemble RCM LLC —Boardman, OH
- $17.00 - $18.15 an hour
- Weekends as needed
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
Patient Service Representative The Welcome Center
Akron Children's Hospital —Boardman, OH
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
PATIENT ACCESS REPRESENTATIVE, HUBBARD PRIMARY CARE SERVICES- PART-TIME
Meadville Medical Center —Hubbard, OH
- Part-time
- Computer literacy
- Primary Care
- High school diploma or GED
Front Desk Coordinator
Refresh Dental —Austintown, OH
- Full-time
- Dental office
- High school diploma or GED
- Quality control
- 401(k)
- Paid time off
Clerical Assistant/Receptionist
Advanced Counseling Solutions, LLC —Canfield, OH
- $15 - $18 an hour
- Part-time
- Customer service
- Administrative experience
- US work authorization
- Paid time off
- Professional development assistance
Quick Apply
Front Desk Coordinator
Dental Express —Niles, OH
- Full-time
- Dental office
- High school diploma or GED
- Quality control
- 401(k)
- Paid time off
Guest Services Associate - BDM Guest Services - St. Elizabeth Boardman Hospital - PRN
Mercy Health —Boardman, OH
- 10 hour shift
- Hospital
- High school diploma or GED
- Children
- Health savings account
- Disability insurance
14d
Front Office Specialist – Wound Care Clinic – St. Joseph Warren Hospital
Mercy Health —Youngstown, OH
- Hospital
- BLS Certification
- Mid-level
- Health savings account
- Disability insurance
Receptionist, Part Time, Weekends
Solero Behavioral Transitions - Youngstown —Youngstown, OH
- Part-time
- Adults
- High school diploma or GED
- Entry level
- Health savings account
- Paid holidays
Quick Apply
Client Check-in Specialist
On Demand / New Day Recovery LLC —Austintown, OH
- Full-time
- Background check
- 18 years or older
- Writing skills
- Paid holidays
- Dental insurance
Quick Apply
8d
Unit Secretary Emergency Department
Akron Children's Hospital —Boardman, OH
- Part-time
- Microsoft Outlook
- No experience needed
- High school diploma or GED
Office Assistant
Salem Regional Medical Center —Boardman, OH
- 8 hour shift
- Word processing
- Computer literacy
- Basic math
- 403(b) matching
- Health insurance
Call Center Specialist
Southwoods Health —Boardman, OH
- Online Application
- Computer skills
- 1 year
- Medical terminology
Quick Apply
12d
Medical Secretary
Warren Dermatology and Mohs Surgery —Warren, OH
- $12 - $19 an hour
- Full-time
- Computer literacy
- Organizational skills
- Computer skills
- Health insurance
- 401(k)
Quick Apply
7d
Front Office Assistant - Valley Health Services, Liberty Office - Full-Time
Axess Family Services, Inc. —Youngstown, OH
- $17 an hour
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
Radiology Clerical Associate - Radiology Department - St. Elizabeth Youngstown Hospital
Mercy Health —Youngstown, OH
- Anatomy knowledge
- Hospital
- High school diploma or GED
- Health savings account
- Disability insurance
Medical Equipment Customer Service Representative
Rotech Healthcare Inc. —Girard, OH
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Opportunities for advancement
Quick Apply

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Patient Services Representative - Physician Practice - Palmyra Primary Care and Walk - In

Mercy Health -
Youngstown, OH

Apply Now

Job Details

4 hours ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
403(b)
Life insurance
Referral program
Prescription drug insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Patient Services Representative - Physician Practice - Palmyra Primary Care and Walk - In

Job Summary:

The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed.

Essential Functions:

Serves as the primary point of contact between patients and physician practices
Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner.
Processes patients in practice as they present for their appointments.
Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately
Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed.
Records time indicators for lobby wait times.
Calculates patient liabilities and actively collects and processes patient payments.
Reconciles cash drawer at the close of the day.
Performs charge entry for external services (i.e. nursing homes) as necessary.
Schedules referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients. Assists patients with online scheduling and MyChart as necessary.
Assists patients in obtaining necessary referrals for follow-up services and record referrals on tracking tool (referral/consults).
Responsible for and/or assist in obtaining proper authorizations and pre-certifications if applicable for all procedures scheduled through the physician practice
Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy
Verifies RX benefits in electronic health record, per protocol
Refers patients to financial counselors when additional financial counseling or payment arrangements are needed. Completes accounts in revenue cycle software

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

High School Diploma or GED (required)

Licensure/Certification:

None

Experience:

Prior experience in patient registration/healthcare (preferred)

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]

Apply Now

Refine Your Search

patient services representative jobs in youngstown oh

Patient Services Representative - Physician Practice - Palmyra Primary Care and Walk - In

Patient Services Representative - Physician Office - Poland Cardiology & Electrophysiology

Patient Service Representative The Welcome Center and Quick Care

Associate Specialist, Patient Access

Patient Service Representative The Welcome Center

PATIENT ACCESS REPRESENTATIVE, HUBBARD PRIMARY CARE SERVICES- PART-TIME

Front Desk Coordinator

Clerical Assistant/Receptionist

Front Desk Coordinator

Guest Services Associate - BDM Guest Services - St. Elizabeth Boardman Hospital - PRN

Front Office Specialist – Wound Care Clinic – St. Joseph Warren Hospital

Receptionist, Part Time, Weekends

Client Check-in Specialist

Unit Secretary Emergency Department

Office Assistant

Call Center Specialist

Medical Secretary

Front Office Assistant - Valley Health Services, Liberty Office - Full-Time

Radiology Clerical Associate - Radiology Department - St. Elizabeth Youngstown Hospital

Medical Equipment Customer Service Representative

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